2017 Mazda CX-5 Other or unknown Problems
- Complaints
- 35about this part
- Share
- 23%of 150 total for the year
- Median mileage
- 10,300miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 35 complaints about the other or unknown of the 2017 Mazda CX-5, 23% of the 150 complaints for this model year. Where a mileage was given, the median is 10,300 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving at 60mph on an open highway, no one in front, back or to the side of me when suddenly I heard an explosion sound and and the sunroof glass began to pour on my cousin, his wife and me. I pulled over to inspect the outside of the car. It was obvious by the way that the glass was blown outward that the glass exploded and was not caused by a rock (the dealer insisted it was caused from a pebble)”
NHTSA complaint #11163596, filed 2018-12, 12,400 miles“Takata recall: unintended acceleration- while pulling into a parking spot going under 5 MPH, my gas petal accelerated without my foot on it, and I believe that the only thing that stopped me was the bushes I slammed into. It was a very dangerous situation due to a tree in front of me I could of slammed into as well as people could of been on the sidewalk walking. This is a very serious matter and I hope this is looked into fully. I just got the car 3 months ago.”
NHTSA complaint #11076314, filed 2018-03, 3,100 miles“I was driving down the highway about 70mph on a sunny day about 71f with my sunshade open, no cars nearby. All of a sudden I heard this loud pop, explosion like, my sunroof had shattered! Glass went everywhere on me, passenger seat, backseat. I ducked, fortunately there were no cars around me that could've LED to a wreck. I closed my sun shade and drove straight to the nearest dealership. The explosion was so loud it caused me ear pain that later progressed to massive headache.”
NHTSA complaint #11162116, filed 2018-12, 24,000 miles“The back up camera fails to operate at times for a day or half a day. Sometimes it appears black and other it just shows the volume with an x over it, but no picture of the rear. I have checked each time and there is nothing blocking the camera in the rear. The first time it occurred there was just a few thousand miles, then again about 5,000 and then again at 9465 miles. I was in park with foot on the brake and in reverse. No image appeared and then when backing up in motion it did not work either. …”
NHTSA complaint #11152161, filed 2018-11, 5,000 miles“The vehicle gave three beeps and the break emergency light indicator came on. The car doesn't even have 11,000 miles on it yet and it is a brand new 2017. Luckily I was just leaving the house to go shopping and did not get onto a major thoroughfare yet. The manual indicates that I should not drive anywhere because the brakes can fail at any moment and to immediately contact the dealer, but it's a sunday so I can't do that. The brake pedal sounds like air is coming out of it when I press it down and it has a lot of give.”
NHTSA complaint #11161805, filed 2018-12, 11,500 milesRelated service bulletins
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- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
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- 11026904Dec 10, 2025A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the…
- 11023703Sep 30, 2025Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no…
- 11023702Sep 30, 2025Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11022728Aug 15, 2025When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the…
- 11021502Jul 14, 2025CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 8 | 47% |
| 2025 | 8 | 28% |
| 2024 | 11 | 24% |
| 2023 | 11 | 16% |
| 2022 | 10 | 15% |
| 2021 | 18 | 12% |
| 2020 | 25 | 23% |
| 2019 | 50 | 18% |
| 2018 | 59 | 17% |
| 2017 | 35 | 23% |
| 2016 | 58 | 11% |
| 2015 | 16 | 12% |
| 2014 | 58 | 15% |
| 2013 | 28 | 14% |
Other parts of the 2017 Mazda CX-5
44 complaintsEngine
16 complaintsFuel system
16 complaintsBrakes
14 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsBody and structure
12 complaintsTransmission and drivetrain
11 complaintsVehicle speed control
7 complaintsLane departure
5 complaintsAir bags
4 complaintsForward collision avoidance
4 complaintsBack-over prevention (rear camera)
3 complaints
← All problems reported for the 2017 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology