2016 Mazda CX-5 Fuel system Problems
- Complaints
- 20about this part
- Share
- 4%of 512 total for the year
- Median mileage
- 32,510miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 20 complaints about the fuel system of the 2016 Mazda CX-5, 4% of the 512 complaints for this model year. Where a mileage was given, the median is 32,510 miles. 3 of these say a crash was involved and 2 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Fuel filler pipe melted causing extensive fire and damage. I haven't had use of my vehicle since 5/14/19. Mazda is award and doesn't care. No accident involved just happened. Lost my job because of no vehicle and am behind on all payments . Car was traveling on express way when happened. Please call mechanic at excel collision apache junction az for all damage and delays”
NHTSA complaint #11235259, filed 2019-07, 35,000 miles“I was driving and was approaching a stop sign so I pressed brake to come to a stop. While I was pressing the brake, the car suddenly revved up and lurched forward. I had to switch the car to neutral gear to stop and then back up out of the way of oncoming traffic.”
NHTSA complaint #11404375, filed 2021-03, 37,900 miles“When I start the car in the beginning of a cold day, I smell gas all around the car. I found that the car has an incomplete recalls when I entered the VIN no., but I called the no. They told me that the car hasn't any recalls.”
NHTSA complaint #11191186, filed 2019-03, 37,000 miles“Stopped on highway at red light. Went to pull out on green, car hesitated then it felt like I was being hit from behind the transmission engaged with a big thud before I could get moving. Further on down the road it would without warning, downshift then upshift, going sometimes from 6th gear to 3rd and throwing me forward. Everytime I would stop and try to start there was hesitation from the transmission then it would slam into gear. …”
NHTSA complaint #10760020, filed 2015-08, 3,300 miles“Brand new Mazda cx5 2days after first use vehicle started bucking badly. First reported to dealer and comment was it is the driver next day on parkway while attempting to pass the vehicle slipped into what appeared to be neutral nearly resulting in lane change accident,. Car continued to buck slipping gears in routine driving . On way to return car to dealership car started to move at red light and then stopped resulting in minor rear end collision.”
NHTSA complaint #10764247, filed 2015-09, 300 milesRelated recalls
- 16V064000Feb 3, 2016Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The…Covers: Mazda CX-5 2014–2016
Related service bulletins
- 11032019Apr 11, 2026This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a…
- 10209728Mar 2, 2022Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel…
- 10202695Oct 13, 2021Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85…
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 10% |
| 2024 | 1 | 2% |
| 2023 | 2 | 3% |
| 2022 | 4 | 6% |
| 2021 | 8 | 5% |
| 2020 | 4 | 4% |
| 2019 | 21 | 8% |
| 2018 | 39 | 11% |
| 2017 | 16 | 11% |
| 2016 | 20 | 4% |
| 2015 | 7 | 5% |
| 2014 | 7 | 2% |
| 2013 | 10 | 5% |
Other parts of the 2016 Mazda CX-5
161 complaintsBrakes
72 complaintsElectrical system
72 complaintsOther or unknown
58 complaintsTransmission and drivetrain
51 complaintsVisibility (wipers, defrost, mirrors)
48 complaintsEngine
39 complaintsAir bags
19 complaintsBody and structure
19 complaintsSeats
17 complaintsVehicle speed control
13 complaintsSuspension
11 complaints
← All problems reported for the 2016 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology