2014 Mazda CX-5 Suspension Problems
- Complaints
- 5about this part
- Share
- 1%of 377 total for the year
- Median mileage
- 69,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2014 Mazda CX-5, 1% of the 377 complaints for this model year. Where a mileage was given, the median is 69,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I hear squeaking at my rear driver's tire as if the strut or suspension is impaired...I hear it most profoundly when it is damp or rainy outside while in motion. This has been ongoing since february this year. Today, 9/29 I took it to my home dealership hiley Mazda in hurst, tx...they mentioned something about a bush within the struts that can get loose and just needs tightening. But, they would have to access it starting at $120.00...which I didn't have as a fulltime student and working fulltime. …”
NHTSA complaint #11132243, filed 2018-09, 69,000 miles“Lower ball joints, lower control arms, and axles failed on the front right and front left of the vehicle while driving. The wheels were partially disconnected with no ability to steer or drive my vehicle. Both failures happened within 2 1/2 months. After the right side failed, the auto mechanic checked the left side yet it failed regardless of all inspections including the annual state requirement. During both failures I was fortunate to be driving through turns at slow rate of speed. …”
NHTSA complaint #11492406, filed 2022-11“While driving on an urban road and going over a slight bump, heard a clunk in the left rear wheel well. Pulled over and off road to investigate the situation. Was unable to see any particular cause in the rear suspension. However a small piece of corroded aluminum fell onto the ground from up inside the wheel well. The vehicle was taken to a repair shop and the diagnosis was that both aluminum rear shock mounting plates were corroded. The left rear shock had separated from the mounting plate. …”
NHTSA complaint #11433556, filed 2021-09“front passenger side CV Axle/Boot, control arm, tie rod end fell apart causing tire to dislocate from vehicle. Vehicle has been properly maintained. It is at Mazda dealer service dept. It can be inspected there. If this fell apart on freeway it could have caused a major accident and loss of life. Dealer has not confirmed problem yet, awaiting their inspection. There were no warning signs or symptoms or messages.System passed previous Mazda service multi point inspection. Incident occurred out of the blue.”
NHTSA complaint #11445329, filed 2021-12“Car was inspected in April of 2021. The front of car started making knocking or clunking sounds on the right side. 2 weeks later, while making a U-turn instead of getting on the interstate, there was a loud crunch/crash sound. It sounded like a garbage can went under the vehicle. Upon further investigation, realized that the right ball joint somehow dropped out of the knuckle. This forced the axle to pop out and further damaged the rest of the suspension components. Thank god this didn’t happen on the highway with my wife and 2 toddlers in the car- that would have been horrific.”
NHTSA complaint #11501752, filed 2023-01Related service bulletins
- 11026350Nov 8, 2025Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three…
- 10244671Oct 17, 2023Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10226814Nov 18, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10213185May 24, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10208564Feb 28, 2022There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel…
- 10170656Jan 9, 2020Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10159204Apr 8, 2019There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can…
Suspension: other model years
Other parts of the 2014 Mazda CX-5
132 complaintsVisibility (wipers, defrost, mirrors)
80 complaintsOther or unknown
58 complaintsTransmission and drivetrain
50 complaintsEngine
39 complaintsBody and structure
32 complaintsBrakes
23 complaintsElectronic stability control
12 complaintsVehicle speed control
9 complaintsAir bags
8 complaintsExterior lighting
8 complaintsFuel system
7 complaints
← All problems reported for the 2014 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology