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SuspensionPart report

2014 Mazda CX-5 Suspension Problems

Complaints
5about this part
Share
1%of 377 total for the year
Median mileage
69,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the suspension of the 2014 Mazda CX-5, 1% of the 377 complaints for this model year. Where a mileage was given, the median is 69,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I hear squeaking at my rear driver's tire as if the strut or suspension is impaired...I hear it most profoundly when it is damp or rainy outside while in motion. This has been ongoing since february this year. Today, 9/29 I took it to my home dealership hiley Mazda in hurst, tx...they mentioned something about a bush within the struts that can get loose and just needs tightening. But, they would have to access it starting at $120.00...which I didn't have as a fulltime student and working fulltime. …”

NHTSA complaint #11132243, filed 2018-09, 69,000 miles

“Lower ball joints, lower control arms, and axles failed on the front right and front left of the vehicle while driving. The wheels were partially disconnected with no ability to steer or drive my vehicle. Both failures happened within 2 1/2 months. After the right side failed, the auto mechanic checked the left side yet it failed regardless of all inspections including the annual state requirement. During both failures I was fortunate to be driving through turns at slow rate of speed. …”

NHTSA complaint #11492406, filed 2022-11

“While driving on an urban road and going over a slight bump, heard a clunk in the left rear wheel well. Pulled over and off road to investigate the situation. Was unable to see any particular cause in the rear suspension. However a small piece of corroded aluminum fell onto the ground from up inside the wheel well. The vehicle was taken to a repair shop and the diagnosis was that both aluminum rear shock mounting plates were corroded. The left rear shock had separated from the mounting plate. …”

NHTSA complaint #11433556, filed 2021-09

“front passenger side CV Axle/Boot, control arm, tie rod end fell apart causing tire to dislocate from vehicle. Vehicle has been properly maintained. It is at Mazda dealer service dept. It can be inspected there. If this fell apart on freeway it could have caused a major accident and loss of life. Dealer has not confirmed problem yet, awaiting their inspection. There were no warning signs or symptoms or messages.System passed previous Mazda service multi point inspection. Incident occurred out of the blue.”

NHTSA complaint #11445329, filed 2021-12

“Car was inspected in April of 2021. The front of car started making knocking or clunking sounds on the right side. 2 weeks later, while making a U-turn instead of getting on the interstate, there was a loud crunch/crash sound. It sounded like a garbage can went under the vehicle. Upon further investigation, realized that the right ball joint somehow dropped out of the knuckle. This forced the axle to pop out and further damaged the rest of the suspension components. Thank god this didn’t happen on the highway with my wife and 2 toddlers in the car- that would have been horrific.”

NHTSA complaint #11501752, filed 2023-01

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202424%
202311%
202121%
201841%
201711%
2016112%
201554%
201451%
201332%

Other parts of the 2014 Mazda CX-5

Electrical system
132 complaints
Visibility (wipers, defrost, mirrors)
80 complaints
Other or unknown
58 complaints
Transmission and drivetrain
50 complaints
Engine
39 complaints
Body and structure
32 complaints
Brakes
23 complaints
Electronic stability control
12 complaints
Vehicle speed control
9 complaints
Air bags
8 complaints
Exterior lighting
8 complaints
Fuel system
7 complaints

← All problems reported for the 2014 Mazda CX-5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology