2023 Mazda CX-5 Transmission and drivetrain Problems
- Complaints
- 3about this part
- Share
- 4%of 67 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 3 complaints about the transmission and drivetrain of the 2023 Mazda CX-5, 4% of the 67 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When driving the vehicle, my car exhibits a rocking / shake when going from brake to gas at speeds below 20 mph. I was told by the dealership that it is normal operation, but when driving two other CX5’s, the behavior did not exhibit. I do not know what to do. I have also brought it to 2 independent mechanics and they told me the engine mounts needed to be replaced. I did the service at 36,000 miles and it did not get rid of the problem. It seems to be a defect of the car, which I’ve been living with since 2023. The issue has been ongoing.”
NHTSA complaint #11665586, filed 2025-06“Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking spot with my foot on the brakes but the car didn't stop & even accelerated over a sidewalk and into a building. I experienced a bruise from the seatbelt. Airbags did not deploy. Someone could have been killed if they had been on the sidewalk. Car is currently at an auto body shop to fix the cosmetic damages, and once released, will have the car towed to our local Mazda dealership/service center to get the car inspected. …”
NHTSA complaint #11533801, filed 2023-07“Slowly and cautiously entered parking lot of a small strip mall. Proceeded to a parking space located in between two parked vehicles.Maneuvering into parking space I removed foot from gas pedal toward the break pedal; before foot made contact with break pedal the vehicle accelerated on its own surging over the cement parking bumper, over bushes, through the grass, down the curb and into the street. I jammed on the breaks. Lifting foot from break pedal I did not touch the gas pedal in fear the surge might happened again. Instead I allowed the vehicle to coast as I guided vehicle to the curb. …”
NHTSA complaint #11584713, filed 2024-04Related service bulletins
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11029625Feb 26, 2026Some vehicles may display some (or all) of the following symptoms: • Check engine light on with DTC P061B • Light increase in engine rpms during acceleration • Transmission will…
- 11026354Nov 27, 2025When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears…
- 11026350Nov 8, 2025Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three…
- 11026351Nov 6, 2025Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a…
- 11009654Oct 24, 2024The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in…
- 11009630Oct 22, 2024Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the…
- 11009629Oct 9, 2024Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the…
- 11009628Oct 3, 2024Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the…
- 11007010Aug 7, 2024Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 6% |
| 2025 | 3 | 10% |
| 2024 | 3 | 6% |
| 2023 | 3 | 4% |
| 2022 | 5 | 8% |
| 2021 | 17 | 11% |
| 2020 | 8 | 7% |
| 2019 | 32 | 12% |
| 2018 | 42 | 12% |
| 2017 | 11 | 7% |
| 2016 | 51 | 10% |
| 2015 | 19 | 14% |
| 2014 | 50 | 13% |
| 2013 | 38 | 20% |
Other parts of the 2023 Mazda CX-5
12 complaintsExterior lighting
11 complaintsOther or unknown
11 complaintsEngine
10 complaintsElectrical system
9 complaintsVisibility (wipers, defrost, mirrors)
8 complaintsForward collision avoidance
6 complaintsLane departure
5 complaintsVehicle speed control
4 complaintsEngine cooling
2 complaintsFuel system
2 complaintsSeat belts
2 complaints
← All problems reported for the 2023 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology