2025 Mazda CX-5 Problems
Compared with other Mazda CX-5 years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2025 can be compared from 2028.
- Most reported part: Brakes (11 complaints, median 2,837 mi).
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2022, 2023
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 29filed with NHTSA
- Median mileage
- 3,518miles, 2 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 25 mpgcombined, 2.5L 4-cyl 4WD · 23 city / 29 hwy
Sources: NHTSA records for the 2025 Mazda CX-5 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 29 consumer complaints for the 2025 Mazda CX-5. The part named most often is brakes, with 11 complaints (38% of the total), followed by other or unknown (8) and engine (7). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 3,518 miles. Of all complaints, 4 involved a crash, 4 an injury, according to the filers. NHTSA lists 0 recall campaigns and 149 technical service bulletins for this model year. Brakes complaints overlap with 6 technical service bulletins filed under the same part. Other or unknown complaints overlap with 59 technical service bulletins filed under the same part.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes11 38%
- Other or unknown8 28%
- Engine7 24%
- Electrical system6 21%
- Fuel system3 10%
- Steering3 10%
Also reported: Seat belts (1), Seats (1), Body and structure (1).
Example complaints
Brakes: “At stop signs, in a row of 3 or 4 cars, on the 3rd or 4th stop, I apply the brake but it accelerates as i am braking, moving forward 8 or 10 feet. Over the course of 1800 miles, this has occurred 3 or 4 times, narrowly avoiding collisions.”
NHTSA complaint #11700480, filed 2025-11Other or unknown: “while driving rental the sun/moon roof exploded down on the 4 passengers. we were lucky there were no other cars around, we were driving proper speed. lucky for us, close to airport where we rented the car and returned it. was informed by supervisor at enterprise this was not an uncommon event to cars. it was to us, we started googling and found it was common.”
NHTSA complaint #11773384, filed 2026-10Engine: “I purchased this vehicle new in June 2025. About a month after the dealer service inspection, the vehicle suddenly would not start at all. The key fob sometimes cannot unlock the door, and I have to use the backup key to open it. After entering the vehicle, the engine will not start. I previously brought the car to the dealer for inspection, but they said no issue was found. Now the problem has happened again and the vehicle cannot start. This is a serious reliability and safety concern for a new vehicle.”
NHTSA complaint #11723148, filed 2026-03Electrical system: “On May 21st , 2026, while waiting in line to make a right turn (positioned 3rd in queue), the vehicles ahead moved forward. As I transitioned from the brake to the gas pedal to follow, the vehicle experienced an instantaneous engine stall and total electrical failure (NOT an i-Stop event). Pressing the gas caused the vehicle to slowly roll backward. When I immediately tried to reapply the brakes, the brake pedal became extremely stiff and nearly impossible to press down, failing to hold the vehicle effectively. The driver behind me began honking aggressively due to the imminent collision risk. …”
NHTSA complaint #11742466, filed 2026-06Mileage when problems were reported
100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,837 and 4,200 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2025 Mazda CX-5. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| CX-5 · SUV AWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 16.9% risk |
Driver aids listed by NHTSA for the 2025 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2024: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2025 Mazda CX-5 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| CX-5 4WD | 2.5L 4-cyl | 6-speed automatic | 26 | 30 | 28 | $2,400 |
| CX-5 4WD | 2.5L 4-cyl | 6-speed automatic | 23 | 29 | 25 | $2,700 |
| CX-5 4WD | 2.5L 4-cyl | 6-speed automatic | 22 | 27 | 24 | $2,800 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2025 Mazda CX-5 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 149 on record; the latest 10 are shown.
- 11037636Oct 1, 2026Engine. NOTE: This service information only applies to vehicles with PYUKD engine and EGR. DESCRIPTION DTC P0402 EGR malfunctions may be falsely detected due to an internal malfunction of the MAP sensor…
- 11037900Sep 17, 2026Electrical system, Other or unknown. Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text.
- 11037899Sep 11, 2026Electrical system. DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if…
- 11037634Sep 10, 2026Electrical system, Other or unknown. This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any…
- 11037018Sep 4, 2026Exterior lighting, Engine, Other or unknown, Electrical…. This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the…
- 11037019Aug 19, 2026Electrical system, Other or unknown. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA…
- 11037011Aug 19, 2026Electrical system, Wheels. This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment…
- 11036698Aug 12, 2026Body and structure, Electrical system. DESCRIPTION Some vehicles may exhibit a condition in which a warning buzzer (error sound) is heard, and the power liftgate (PLG) does not open or close automatically. When these symptoms happen…
- 11037006Aug 6, 2026Engine. Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by a malfunction of the…
- 11034448Jul 1, 2026Other or unknown, Engine, Electrical system. This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect…
Other model years of the Mazda CX-5
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 17 | 615 | 0 | — | 26 | — | Too new |
| 2025 | 29 | 3,518 | 0 | 5 | 25 | Too new to compare | Too new |
| 2024 | 46 | 20,828 | 0 | 5 | 25 | Too new to compare | Too new |
| 2023 | 67 | 10,064 | 0 | 5 | 26 | 22 · Fewer | Too new |
| 2022 | 65 | 20,482 | 0 | 5 | 26 | 12 · Fewer | Rising |
| 2021 | 148 | 26,450 | 0 | 5 | 28 | 50 · Typical | Stable |
| 2020 | 108 | 3,200 | 0 | 5 | 28 | 30 · Fewer | Rising |
| 2019 | 272 | 17,000 | 2 | 5 | 28 | 57 · Typical | Rising |
| 2018 | 352 | 14,700 | 3 | 4–5 | 28 | 77 · More | Rising |
| 2017 | 150 | 19,000 | 1 | 4 | 27 | 26 · Fewer | Stable |
| 2016 | 511 | 30,939 | 4 | 4 | 29 | 100 · More | Falling |
| 2015 | 133 | 27,000 | 3 | 5 | 28 | 60 · Typical | Falling |
| 2014 | 377 | 42,200 | 3 | 5 | 28 | 78 · More | Falling |
| 2013 | 194 | 39,000 | 1 | 4 | 29 | 34 · Fewer | Falling |
All Mazda CX-5 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2025 Mazda CX-5 have?
NHTSA recorded 29 consumer complaints for the 2025 Mazda CX-5 as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2025 Mazda CX-5 is reported most often?
Brakes is named most often, in 11 complaints (38% of the total), followed by other or unknown with 8.
Has the 2025 Mazda CX-5 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2025 Mazda CX-5 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2025 Mazda CX-5 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2025 Mazda CX-5 get?
The EPA rates the 2025 Mazda CX-5 (CX-5 4WD, 2.5L 4-cyl) at 25 mpg combined, 23 city and 29 highway, with an estimated annual fuel cost of $2,700 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2025 Mazda CX-5 reported?
Among the 2 complaints that include a mileage, the median is 3,518 miles and the middle half falls between 2,837 and 4,200 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.