2013 Mazda CX-5 Technical Service Bulletins

824 technical service bulletins (TSBs) are on record for the 2013 Mazda CX-5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10185968Mar 24, 2016Equipment, Electrical system. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
• 10091433Mar 24, 2016Equipment. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device
• 10091361Mar 24, 2016Equipment. Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.
• 10091266Mar 24, 2016Equipment. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
• 10185951Mar 21, 2016Body and structure. Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
• 10101088Mar 21, 2016Suspension. Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
• 10090861Mar 21, 2016Suspension. Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
• 10185908Mar 14, 2016Exterior lighting. Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to the inner surface of the headlight lens and reacts with the anti-clouding coating and moisture in the air to create white milky stains…
• 10101083Mar 14, 2016Exterior lighting. Some vehicles equipped with led or discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to the inner surface of the headlight lens and reacts with the anti-clouding coating and moisture in the air to create white milky stains…
• 10090823Mar 14, 2016Fuel system. Some vehicles equipped with led or discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to the inner surface of the headlight lens and reacts with the anti-clouding coating and moisture in the air to create white milky stains…
• 10117765Mar 11, 2016Steering. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2013 CX-5 vehicles equipped with leather-wrapped steering wheel and produced from December 15, 2011 through December 12, 2012. On certain CX-5 vehicles, the driver's fingers could become caught by a sharp edge in the back side of the steering wheel while turning the wheel.
• 10185907Mar 10, 2016Steering, Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.
• 10101081Mar 10, 2016Body and structure, Equipment, Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to:•upper front strut bearing (a) damage. (cx-5 and mazda6)•stick/slip between the front strut bearing and coil spring. (cx-3, cx-5 and mazda6)•the bump stopper (c) may be contacting the strut bearing when the front…
• 10090821Mar 10, 2016Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to:•upper front strut bearing (a) damage. (cx-5 and mazda6)•stick/slip between the front strut bearing and coil spring. (cx-3, cx-5 and mazda6)•the bump stopper (c) may be contacting the strut bearing when the front…
• 10185906Mar 7, 2016Engine cooling. Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded, P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine…
• 10185904Mar 7, 2016Steering. Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road.
• 10101069Mar 7, 2016Engine cooling, Equipment, Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10101062Mar 7, 2016Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10090817Mar 7, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10090812Mar 7, 2016Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10213462Mar 1, 2016Equipment. Mazda Technical Service Bulletins March 2016
• 10185958Mar 1, 2016Equipment. If you encounter a 2013-2016 CX-5 with DTC P011A with overheating and/or no heat from the heater, compare the heater performance to another CX-5. If another CX-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. NOTE: If the code is set by itself, without overheating and/or no heat from the heater, follow the Workshop Manual on MS3 online.
• 10091444Mar 1, 2016Engine. If you encounter a 2013-2016 cx-5 with dtc p011a with overheating and/or no heat from the heater, compare the heater performance to another cx-5. If another cx-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. Note: if the code is set by itself, without overheating and/or no heat from the heater, follow the workshop manual on ms3 online.
• 10084961Mar 1, 2016Engine cooling, Equipment. If you encounter a 2013-2016 cx-5 with dtc p011a with overheating and/or no heat from the heater, compare the heater performance to another cx-5. If another cx-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. Note: if the code is set by itself, without overheating and/or no heat from the heater, follow the workshop manual on ms3 online.
• 10213431Feb 26, 2016Exterior lighting. White Milky stains on inner surface of headlight lens
• 10213430Feb 26, 2016Electrical system. Excessive condensation or water within the headlamp assembly caustion
• 10213326Feb 26, 2016Equipment. Mazda guidelines for factory scheduled maintenance
• 10105891Feb 26, 2016Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 10076682Feb 26, 2016Exterior lighting, Equipment. White milky stains on inner surface of headlight lens. Some vehicles equipped with led or discharge type headlights may exhibit white milky stains on the inner surface of headlight lens. Some customers may complain of poor appearance. This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to inner surfaceof headlight lens and reacts with anti-clouding coating and moisture in the…
• 10076647Feb 23, 2016Suspension. Summary to be provided on a future date.
• 10213427Feb 17, 2016Electrical system. HandsFree bluetooth module and/or text messaging troubleshooting procedure
• 10213426Feb 17, 2016Electrical system, Equipment. Various Elecfdtrical System Malfunction(s) Reflated to C15 Connector Corporation
• 10076677Feb 17, 2016Equipment. Hands-free bluetooth module and/or text messaging troubleshooting procedure. Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve thehandling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as of february 2010. Customers experiencing related concerns should have their vehicle and/or device…
• 10076676Feb 17, 2016Electrical system. Various electrical system malfunction(s) relatedto c-15 connector corrosion. Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the c-15 connector. The driver side power window does not operate. The door does not open when using the advanced keyless system. The warning lamp stays on even after the ignition switch is turned off.
• 10213333Feb 15, 2016Equipment, Electrical system. Battery test procedure requirements using the GR81291
• 10213417Feb 5, 2016Exterior lighting, Air bags. Passenger fAirbag deactivation (PAD) indicator light illumination
• 10213329Feb 5, 2016Electrical system, Engine cooling. Engine Start /Stop Procedure with room fuse removed
• 10213424Feb 3, 2016Seats, Transmission and drivetrain. Front power seats do not slide back and forth
• 10076674Feb 3, 2016Seats. Front power seats do not slide back and forth. Some customers may complain that the front power (driver and/or passenger) seats do not slide back and forth properly or that they may be completely inoperative. This concern may be caused by a foreign object getting stuck under the power slide unit (below) while in operation. This can cause motor mounting bracket (a) deformation, resulting in motor cable (b) breakage.
• 10076695Jan 27, 2016Equipment. 2013-16 mx-5/miata club and launch edition - service parts information. Certain parts used on 2013-2016 mx-5/miata club and launch editions were added by mnao's port facilities or dealers and are not shown in the bepc. Refer to the illustrations below to order service parts.
• 10213421Jan 25, 2016Exterior lighting. Condensation/Fog in front and rear combination lights
• 10213405Jan 25, 2016Transmission and drivetrain. ATFFZ required for SKYACTIV drive 6speed automatic transaxle
• 10100889Jan 25, 2016Transmission and drivetrain. The new skyactiv-drive fw6a-el at uses “automatic transmission fluid (atf) type: fz”. Only use “atf-fz” to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula with less friction for better fuel economy. Note: atf-fz is colored blue for easy identification. To check the fluid level, remove the bolt, then remove the dipstick. The…
• 10100888Jan 25, 2016Exterior lighting. Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. The recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference…
• 10213325Jan 14, 2016Equipment. Special service tool shipment Janaurary 2016
• 10105849Jan 14, 2016Equipment. In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to all dealers. The test kit is designed pecifically for skyactiv module terminals.• the sst will be shipped by mazda’s tool vendor bosch starting january 15, 2016.• procedures for usage are found in the skyactiv wiring terminal test kit wbt, course #1649.• the following sst is the latest addition to the mazda…
• 10213393Jan 8, 2016Body and structure, Suspension. Rattle/Chatter noise from rear differential
• 10105859Jan 8, 2016Suspension. While driving at low speeds, some vehicles may exhibit a chattering / rattling type noise from the rear of the vehicle. The noise may be caused by a rear differential bearing failure.
• 10076649Jan 8, 2016Transmission and drivetrain. Summary to be provided on a future date.
• 10213409Dec 22, 2015Brakes. Ignition does not turn off when pressing start/stop button

← All problems reported for the 2013 Mazda CX-5