2012 Mazda CX-9 Steering Problems
- Complaints
- 7about this part
- Share
- 3%of 221 total for the year
- Median mileage
- 17,804miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the steering of the 2012 Mazda CX-9, 3% of the 221 complaints for this model year. Where a mileage was given, the median is 17,804 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Incident -1 traveling about 45 MPH decelerating to make a right turn, the car stalls out leaving me with no control of steering and little ability to brake. Incident 2- making right turn (decelerating) car stalls out leaving me with no steering and little braking control. Incident 3- pulled up into driveway on slope. Put the car in reverse to back out, car stalled out leaving me with very little ability to brake.”
NHTSA complaint #10546909, filed 2013-10, 12,000 miles“Driving on rte 3 n in braintree. Car was decelerating while I had my foot on gas. Lost steering and barely made it to brake down lane. This car has 72k miles on it. Needs new engine.”
NHTSA complaint #11267063, filed 2019-10, 72,000 miles“I have a Mazda 2012 that spontaneously stalls while decelerating. It also stalls predictably on an incline. Mazda corporation has stated the stalling on an incline is a characteristic of all CX-9 models and are not willing to fix it. They have informed me that stalling while decelerating in my car has not been able to be recreated by their tech so they are doing nothing about it. I have been in two near miss accidents. The car loses power steering and braking and the driver has little to no control when it stalls. …”
NHTSA complaint #10548756, filed 2013-10, 17,000 miles“While driving on interstate 90 west in massachusetts, 5 miles from route 84, our awd CX-9 started making a very loud whining noise. Within 10 seconds, the car started bucking, making a grinding noise and the steering became difficult. I was able to maneuver to the left side of the road; I could not make it to the breakdown lane because of the car's condition. Once the car stopped, we smelled burning fluid and some smoke came out of the vents inside the car. The car was unable to drive on its own, the wheels seemed locked and the grinding noise was extremely loud when in drive or neutral. …”
NHTSA complaint #10808038, filed 2015-12, 28,764 miles“After hearing low rumbling sound and smelling burnt oil, car was taken to dealer for check up. They informed me of known issue, front PTU leaking oil due to design flaw that put the PTU so close to the exhaust. I am seeing that other owners of this model are also reporting fires due this same exact problem, apparently unbeknownst to me Mazda has provided extended warranty up to 90k miles but not actually informed the owners of this as a potential catastrophic problem. my personal review has informed me that fire seem to be most common between 110,000 and 130,000 mile ranges.”
NHTSA complaint #11491291, filed 2022-10Related service bulletins
- 10251387Feb 12, 2024Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10208556Feb 23, 2022Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10186693Jan 21, 2021Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10153318Jan 23, 2019Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- 10154139Dec 11, 2018If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or…
- 10142519May 8, 2018Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- 10185904Mar 7, 2016Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road.
- 10101062Mar 7, 2016Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- 10090812Mar 7, 2016Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 2 | 15% |
| 2022 | 1 | 9% |
| 2021 | 1 | 3% |
| 2019 | 2 | 4% |
| 2018 | 3 | 2% |
| 2017 | 2 | 3% |
| 2016 | 2 | 2% |
| 2015 | 1 | 3% |
| 2014 | 3 | 6% |
| 2012 | 7 | 3% |
| 2011 | 4 | 2% |
| 2010 | 4 | 2% |
| 2009 | 2 | 3% |
| 2008 | 19 | 11% |
| 2007 | 9 | 10% |
Other parts of the 2012 Mazda CX-9
143 complaintsEngine
25 complaintsAir bags
23 complaintsTransmission and drivetrain
18 complaintsVehicle speed control
11 complaintsSuspension
9 complaintsOther or unknown
6 complaintsElectrical system
5 complaintsFuel system
4 complaintsExterior lighting
3 complaintsElectronic stability control
2 complaintsSeat belts
2 complaints
← All problems reported for the 2012 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology