2012 Mazda CX-9 Suspension Problems
- Complaints
- 9about this part
- Share
- 4%of 221 total for the year
- Median mileage
- 36,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the suspension of the 2012 Mazda CX-9, 4% of the 221 complaints for this model year. Where a mileage was given, the median is 36,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I received a letter in september 2015 regarding a recall that involved the front suspension and the dangers that could be involved, but there were no parts available at this time to fix the problem. I still haven't received notification of parts being available 6 months later. No damage has been done my vehicle as of yet however another snowy winter in illinois has passed and the danger of saltwater intruding into the ball joint, causing corrosion, which can result in generating looseness of the ball joint in the fitting . …”
NHTSA complaint #10850493, filed 2016-03“Mazda recall 8515g ( NHTSA campaign no 15v451) I called Mazda motor corporation in january 2016 regarding the above recall. I was told that if I was having a problem with the recall parts in question to take the vehicle to the nearest dealership for inspection and possible repair. I inquire as to why my vehicle was not called in for the recall repair and to my amazement I was told that they did not have enough parts to fix this problem and as soon as they become available they would be notifying customers to bring their vehicles in for repair. …”
NHTSA complaint #10826132, filed 2016-02“The contact owns a 2012 Mazda cx9. The contact stated that while driving at an undisclosed speed, the vehicle shut-off with an unknown warning light illuminated. The vehicle was taken to two independent mechanics who diagnosed that water entered the vehicle and caused the corrosion of the front suspension ball joint. The dealer was not called. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 83,000.”
NHTSA complaint #11362386, filed 2020-10, 83,000 miles“The contact owns a 2012 Mazda CX9. The contact stated that the vehicle had previously been involved in a crash due to a fractured passenger's side lower control arm. The dealer was made aware of the failure and confirmed that the vehicle had been repaired under NHTSA Campaign Number: 15V451000 (Suspension). The dealer referred the contact to the manufacturer for assistance. An independent mechanic replaced the passenger's side lower control arm; however, the contact stated that after the repair was performed, the engine rattled and the vehicle stalled. …”
NHTSA complaint #11532135, filed 2023-07, 11,000 miles“The contact owns a 2012 Mazda CX-9. The contact heard an abnormal noise coming from the vehicle. The contact received notification of NHTSA campaign number: 15v451000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 36,000. Vin tool confirms parts not available. Updated 03/10/16”
NHTSA complaint #10820379, filed 2016-01, 36,000 milesRelated recalls
- 15V451000Jul 20, 2015Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The…Covers: Mazda CX-9 2007–2014
Related service bulletins
- 10244671Oct 17, 2023Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10226814Nov 18, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10213185May 24, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10170656Jan 9, 2020Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10153315Jan 2, 2019Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10134930Mar 26, 2018Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10120388Sep 12, 2017Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the…
- 10120375Jul 21, 2017Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of…
- 10120365Jun 30, 2017Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 8% |
| 2021 | 1 | 3% |
| 2019 | 4 | 8% |
| 2018 | 1 | 1% |
| 2017 | 4 | 7% |
| 2016 | 2 | 2% |
| 2014 | 5 | 9% |
| 2013 | 9 | 13% |
| 2012 | 9 | 4% |
| 2011 | 8 | 5% |
| 2010 | 16 | 8% |
| 2009 | 6 | 10% |
| 2008 | 55 | 32% |
| 2007 | 37 | 43% |
Other parts of the 2012 Mazda CX-9
143 complaintsEngine
25 complaintsAir bags
23 complaintsTransmission and drivetrain
18 complaintsVehicle speed control
11 complaintsSteering
7 complaintsOther or unknown
6 complaintsElectrical system
5 complaintsFuel system
4 complaintsExterior lighting
3 complaintsElectronic stability control
2 complaintsSeat belts
2 complaints
← All problems reported for the 2012 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology