2017 Mazda CX-9 Suspension Problems
- Complaints
- 4about this part
- Share
- 7%of 61 total for the year
- Median mileage
- 28,750miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the suspension of the 2017 Mazda CX-9, 7% of the 61 complaints for this model year. Where a mileage was given, the median is 28,750 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Every time I stop I hear a clunk sound from front suspension and also when I'm at a dead stop them I go I hear the clunk sound .I also here that noise in the rear suspension I'm worried cause I don't want something bad happen to my wife and my 8month old daughter and 9 yr old daughter while I'm deployed”
NHTSA complaint #11157180, filed 2018-12, 24,000 miles“I bought a used 2017 Mazda CX-9 from west shore honda in tampa in july of 2020. They screwed me financially and I'll handle that separately. There has been an ongoing issue since the first few days after buying the car. I've complained multiple times via email and phone. I've been trying the service department countless times. They keep stating it's a tire issue. To the point they have replaced the tires 3 times. After the second time I had already decided it's not tires. The car has a very rough ride when I'm motion. Once you got 80 it wobbles. …”
NHTSA complaint #11402740, filed 2021-03, 33,500 miles“I purchased this vehicle with 19K miles on July 31, 2020. I noticed on April 12, 2022, that there was a knocking noise coming from the left front suspension after leaving a Mazda dealership for an oil change. I called Mazda service and was told they only did an oil change. I have put 4 brand new tires and have replaced the front/back brakes, rotors and still hear noise going over uneven pavement. I brought it to my own mechanic twice and he hears the noise but informed me that he cannot order any suspension parts at all for Mazda CX9. …”
NHTSA complaint #11474277, filed 2022-07“Hearing a knocking noise every time I hit an uneven pavement and bump on front suspensions. Also there is a knockick sound coming from back everytime I break or starts to accelerate from long stop.”
NHTSA complaint #11142972, filed 2018-10Related service bulletins
- 11026350Nov 8, 2025Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three…
- 10244671Oct 17, 2023Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10226814Nov 18, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10213185May 24, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10208564Feb 28, 2022There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel…
- 10189814Mar 25, 2021MAZDA SERVICE PROGRAM (MSP49), Certain CX-9 vehicles may experience a creaking/squeaking noise from the right rear suspension. The noise may occur while traveling at lower speeds…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 8% |
| 2021 | 1 | 3% |
| 2019 | 4 | 8% |
| 2018 | 1 | 1% |
| 2017 | 4 | 7% |
| 2016 | 2 | 2% |
| 2014 | 5 | 9% |
| 2013 | 9 | 13% |
| 2012 | 9 | 4% |
| 2011 | 8 | 5% |
| 2010 | 16 | 8% |
| 2009 | 6 | 10% |
| 2008 | 55 | 32% |
| 2007 | 37 | 43% |
Other parts of the 2017 Mazda CX-9
43 complaintsOther or unknown
9 complaintsFuel system
6 complaintsTransmission and drivetrain
4 complaintsElectrical system
2 complaintsForward collision avoidance
2 complaintsSteering
2 complaintsWheels
2 complaintsBack-over prevention (rear camera)
1 complaintsSeats
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2017 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology