2009 Mazda CX-9 Suspension Problems
- Complaints
- 6about this part
- Share
- 10%of 59 total for the year
- Median mileage
- 70,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the suspension of the 2009 Mazda CX-9, 10% of the 59 complaints for this model year. Where a mileage was given, the median is 70,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I received a notice that water may enter the front suspension lower arm ball joint fittings during driving. Nothing has happened since receiving a notice in september 2015. They said parts are not available and they will notify me when they are available.”
NHTSA complaint #10905654, filed 2016-09“The contact owns a 2009 Mazda CX-9. While driving approximately 20 MPH, there was an abnormal noise, the ball joints failed, and the vehicle suddenly stopped. The vehicle was towed to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v451000 (suspension); however, the part to do the repair was not available. The approximate failure mileage was 65,000.”
NHTSA complaint #10777770, filed 2015-09, 65,000 miles“The contact owns a 2009 Mazda CX-9. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the vehicle made an abnormal sound. The contact stated the brake pads and rotors were replaced; however, the abnormal sound persisted. The contact called and informed the dealer of the issue however, the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V451000 (Suspension) as a possible solution for the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. …”
NHTSA complaint #11584693, filed 2024-04, 120,000 miles“The contact owns a 2009 Mazda CX-9. While driving at various speeds, an abnormal noise was heard while attempting to make a left turn. The vehicle was taken to an independent mechanic where it was diagnosed that the driver side lower control arm was failing and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15v451000 (suspension). The part to do the recall repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. …”
NHTSA complaint #10838592, filed 2016-02, 70,000 miles“The contact owns a 2009 Mazda CX-9. While driving downhill at approximately 75 MPH, the brake pedal was depressed and the vehicle shook violently without warning. The vehicle was taken to a dealer where it was diagnosed that the ball joint and lower control arm separated and the rack and pinion failed and needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was included in NHTSA campaign number: 15v451000 (suspension) however, parts to do the repairs were unavailable. The failure mileage was approximately 38,900.”
NHTSA complaint #10778973, filed 2015-10, 38,900 milesRelated recalls
- 15V451000Jul 20, 2015Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The…Covers: Mazda CX-9 2007–2014
Related service bulletins
- 10244671Oct 17, 2023Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10226814Nov 18, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10213185May 24, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10170656Jan 9, 2020Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10153315Jan 2, 2019Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10134930Mar 26, 2018Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10120388Sep 12, 2017Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the…
- 10120375Jul 21, 2017Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of…
- 10120365Jun 30, 2017Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 8% |
| 2021 | 1 | 3% |
| 2019 | 4 | 8% |
| 2018 | 1 | 1% |
| 2017 | 4 | 7% |
| 2016 | 2 | 2% |
| 2014 | 5 | 9% |
| 2013 | 9 | 13% |
| 2012 | 9 | 4% |
| 2011 | 8 | 5% |
| 2010 | 16 | 8% |
| 2009 | 6 | 10% |
| 2008 | 55 | 32% |
| 2007 | 37 | 43% |
Other parts of the 2009 Mazda CX-9
17 complaintsAir bags
16 complaintsTransmission and drivetrain
6 complaintsEngine
4 complaintsTires
3 complaintsExterior lighting
2 complaintsOther or unknown
2 complaintsSeat belts
2 complaintsSteering
2 complaintsWheels
2 complaintsEngine cooling
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2009 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology