2013 Mazda CX-9 Suspension Problems
- Complaints
- 9about this part
- Share
- 13%of 68 total for the year
- Median mileage
- 48,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the suspension of the 2013 Mazda CX-9, 13% of the 68 complaints for this model year. Where a mileage was given, the median is 48,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I had just come out of a traffic circle and entered a straight stretch when I heard a loud crunching sound. I would estimate my speed to be between 15mph and 20 MPH .the vehicle shook but I was able to move forward but had difficulty steering and could not brake. The car sputtered to a stop then I heard a hissing sound. When I got out of the vehicle I saw the right front wheel at a right angle to the fender and fluids leaking onto the pavement. The wheel was no longer attached. …”
NHTSA complaint #10913635, filed 2016-10, 30,000 miles“The contact owns a 2013 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the lower control arm needed to be replaced. The vehicle was repaired; however, the contact had not received documentation of the repair. The manufacturer was notified of the failure and informed the contact that the vehicle was repaired under an undisclosed recall. The failure mileage was approximately 188,000.”
NHTSA complaint #11722285, filed 2026-03, 188,000 miles“The contact owns a 2013 Mazda CX-9. While driving approximately 10 MPH, the contact heard a loud abnormal noise under the vehicle. The vehicle stopped independently. The contact noticed that the front passenger tire twisted into the wheel well. The vehicle was towed to the dealer where it was diagnosed that the front passenger ball joint had fractured. The vehicle was previously serviced per NHTSA campaign number: 15v451000 (suspension), but the remedy failed to repair the vehicle. The failure occurred shortly after the recall repair. The manufacturer was not made aware of the failure. …”
NHTSA complaint #10893383, filed 2016-08, 48,000 miles“2013 Mazda CX-9. Consumer writes in regards to front lower control arms recall notice and vehicle sun visor issues. The consumer stated the sun visor no longer stays in place.”
NHTSA complaint #10852643, filed 2016-04“The contact owns a 2013 Mazda CX-9. The contact received notification of NHTSA campaign number: 15v451000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”
NHTSA complaint #10809215, filed 2015-12Related recalls
- 15V451000Jul 20, 2015Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The…Covers: Mazda CX-9 2007–2014
Related service bulletins
- 10244671Oct 17, 2023Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10226814Nov 18, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10213185May 24, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10170656Jan 9, 2020Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10153315Jan 2, 2019Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10134930Mar 26, 2018Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10120388Sep 12, 2017Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the…
- 10120375Jul 21, 2017Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of…
- 10120365Jun 30, 2017Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 8% |
| 2021 | 1 | 3% |
| 2019 | 4 | 8% |
| 2018 | 1 | 1% |
| 2017 | 4 | 7% |
| 2016 | 2 | 2% |
| 2014 | 5 | 9% |
| 2013 | 9 | 13% |
| 2012 | 9 | 4% |
| 2011 | 8 | 5% |
| 2010 | 16 | 8% |
| 2009 | 6 | 10% |
| 2008 | 55 | 32% |
| 2007 | 37 | 43% |
Other parts of the 2013 Mazda CX-9
17 complaintsBrakes
16 complaintsAir bags
9 complaintsOther or unknown
9 complaintsTransmission and drivetrain
5 complaintsBody and structure
4 complaintsSeat belts
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBack-over prevention (rear camera)
1 complaintsElectrical system
1 complaintsEquipment
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2013 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology