2013 Mazda CX-9 Body and structure Problems
- Complaints
- 4about this part
- Share
- 6%of 68 total for the year
- Median mileage
- 30,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the body and structure of the 2013 Mazda CX-9, 6% of the 68 complaints for this model year. Where a mileage was given, the median is 30,000 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When I use my remote to open my liftgate it goes up 3/4 way and just drops. I was getting groceries out of my trunk area and had to move quickly as it suddenly came down. After calling Mazda I was informed of a recall but my car VIN wasn't included in the recall. It seems the same incident has been happening on other Mazda vehicles. Vehicle was stationary in my driveway turned off and parked.”
NHTSA complaint #10940185, filed 2017-01, 31,000 miles“Lost control of vehicle coming down a ramp in a parking garage, causing me to strike pole in garage, or would have careened over 6th fl railing down 6 stories to street. Vehicle in motion.”
NHTSA complaint #10781545, filed 2015-10, 30,000 miles“I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me. At that point, a warning came up on my odometer stating “Brake Malfunction “. . Thank goodness no one was hurt. I called the police. When the officer arrived, I explained what happened. He did see the odometer warning. He advised me to take a picture of it which I did. …”
NHTSA complaint #11689655, filed 2025-09“The contact owns a 2013 Mazda cx9. The contact stated that the metal above the drivers door chrome strip had a sharp edge that cut the contact below the left eye, while he exited the vehicle. The contact inspected the passenger side front, and the rear doors, and also found the defected chrome with the sharp edge. The vehicle was taken to the dealer for inspection the dealer advised that plastic sharpness was indeed a defect. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 9,000.”
NHTSA complaint #10534909, filed 2013-08, 9,000 milesRelated service bulletins
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007022Aug 15, 2024Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Jul 6, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10225724Oct 17, 2022Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10208567Feb 10, 2022Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10154139Dec 11, 2018If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or…
- 10148068Oct 10, 2018When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of…
- 10134702Mar 22, 2018When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- 10118468Aug 9, 2017When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 8% |
| 2022 | 2 | 18% |
| 2020 | 1 | 5% |
| 2019 | 3 | 6% |
| 2018 | 1 | 1% |
| 2017 | 1 | 2% |
| 2016 | 4 | 4% |
| 2014 | 2 | 4% |
| 2013 | 4 | 6% |
| 2012 | 1 | 0% |
| 2011 | 1 | 1% |
| 2010 | 6 | 3% |
| 2008 | 1 | 1% |
| 2007 | 4 | 5% |
Other parts of the 2013 Mazda CX-9
17 complaintsBrakes
16 complaintsAir bags
9 complaintsOther or unknown
9 complaintsSuspension
9 complaintsTransmission and drivetrain
5 complaintsSeat belts
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBack-over prevention (rear camera)
1 complaintsElectrical system
1 complaintsEquipment
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2013 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology