2023 Mazda CX-9 Body and structure Problems
- Complaints
- 1about this part
- Share
- 8%of 13 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 1 complaints about the body and structure of the 2023 Mazda CX-9, 8% of the 13 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“What component or system failed or malfunctioned, and is it available for inspection upon request? **Automated liftgate failure with risk of crushing. When pressing the automatic liftgate button, if there is an obstruction, the liftgate has unreliable/ineffective sensors ( jam-safe equipment ) to prevent items and body parts from being crushed. In my instance, items in the trunk were crushed until the fuse blew for the liftgate. I believe this could have caused serious harm if a body part was accidentally wedged between the liftgate and preventing it from closing. …”
NHTSA complaint #11562994, filed 2024-01Related service bulletins
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11009639Oct 25, 2024Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the…
- 11009634Oct 12, 2024Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote…
- 11007022Aug 15, 2024Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007018Aug 13, 2024Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 11006917Aug 6, 2024Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening…
- 11005549Jul 25, 2024Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote…
- 10251363Feb 2, 2024Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt…
- 10248390Dec 8, 2023Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 8% |
| 2022 | 2 | 18% |
| 2020 | 1 | 5% |
| 2019 | 3 | 6% |
| 2018 | 1 | 1% |
| 2017 | 1 | 2% |
| 2016 | 4 | 4% |
| 2014 | 2 | 4% |
| 2013 | 4 | 6% |
| 2012 | 1 | 0% |
| 2011 | 1 | 1% |
| 2010 | 6 | 3% |
| 2008 | 1 | 1% |
| 2007 | 4 | 5% |
Other parts of the 2023 Mazda CX-9
6 complaintsBrakes
2 complaintsForward collision avoidance
2 complaintsSteering
2 complaintsAir bags
1 complaintsElectrical system
1 complaintsSuspension
1 complaintsTires
1 complaints
← All problems reported for the 2023 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology