2023 Mazda CX-9 Brakes Problems
- Complaints
- 2about this part
- Share
- 15%of 13 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 2 complaints about the brakes of the 2023 Mazda CX-9, 15% of the 13 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I brought my vehicle in on 2/22/25 for a brake issue. I had to pump the brakes every time before I stopped to get the brake pedal to work. If I just hit the brakes the pedal would go almost to the floor. Greico Mazda has attempted 4 times to fix this issue with no success and has had my car in their shop for 4 months. I am now waiting for a Mazda rep to fly in to look at the car. They have replaced multiple parts on the car. I no longer feel safe driving this vehicle and have limited faith in Mazda to correct the problem.”
NHTSA complaint #11665696, filed 2025-06“If you press both the brake and gas at the same time (even if accidental), the onboard computer apparently thinks that the driver is confused, and it sets the gas flow to “idle”. The first time this happened was on the freeway, and I was very lucky to be able to coast into a gas station (thinking that I simply running out of gas - even though the gas gauge showed plenty of gas remaining). And so, I took it to Christian Brothers automotive the next day, and they ran extensive (and expensive) diagnostics. They found (to their surprise!) that this is the way the latest CX-9 works! …”
NHTSA complaint #11699571, filed 2025-11Related service bulletins
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11026353Nov 26, 2025Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11009644Oct 5, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11007009Aug 21, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11003396Jun 7, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10252508Mar 8, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10251387Feb 12, 2024Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10243568Sep 15, 2023Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10233567Mar 27, 2023The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support…
- 10230875Jan 11, 2023Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 2 | 15% |
| 2022 | 1 | 9% |
| 2021 | 4 | 10% |
| 2020 | 2 | 11% |
| 2019 | 2 | 4% |
| 2018 | 11 | 9% |
| 2016 | 11 | 10% |
| 2015 | 3 | 9% |
| 2014 | 9 | 17% |
| 2013 | 16 | 24% |
| 2012 | 143 | 65% |
| 2011 | 99 | 58% |
| 2010 | 91 | 47% |
| 2009 | 17 | 29% |
| 2008 | 30 | 17% |
| 2007 | 7 | 8% |
Other parts of the 2023 Mazda CX-9
6 complaintsForward collision avoidance
2 complaintsSteering
2 complaintsAir bags
1 complaintsElectrical system
1 complaintsBody and structure
1 complaintsSuspension
1 complaintsTires
1 complaints
← All problems reported for the 2023 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology