2013 Mazda CX-9 Brakes Problems
- Complaints
- 16about this part
- Share
- 24%of 68 total for the year
- Median mileage
- 58,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 16 complaints about the brakes of the 2013 Mazda CX-9, 24% of the 68 complaints for this model year. Where a mileage was given, the median is 58,500 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The brake became very stiff and made a hissing sound when applied while driving. I brought my car to an independent mechanic and back to the dealer where I brought the car and they both confirmed that I needed to replace the brake booster. That the hissing sound was leakage.”
NHTSA complaint #11349740, filed 2020-08, 66,000 miles“My brake pedal became very hard to press down to stop my vehicle. A hissing sound was coming from the pedal. Even at low speeds 20-30 miles per hour I was not sure if my car would stop. I was pressing down on brake pedal has hard as I could. Took it in for repair 5/22 I was told it was the brake booster assembly this was known to be faulty in this model Mazda but to recall was incorporated. Repair cost was $760.00 put of my pocket.”
NHTSA complaint #11098510, filed 2018-05, 99,000 miles“While driving my 2013 cx9 I noticed the brakes required extreme force to engage and I heard a hissing sound when I engaged my brakes. Since I had the same issue with the brakes on my 2010 model, I immediately contacted the dealership where they are currently repairing the brakes under warranty.”
NHTSA complaint #10595603, filed 2014-06, 21,000 miles“Brakes pedal on my wife's car became hard when pressed on (regardless of speed) and noticed a hissing noise when applying brakes. The worst and scariest part is that the brakes didn't stop the car and felt as if I was applying the brakes on a car that was not turned on. Luckily we didn't get into any accident and stop driving the car. Had car towed to mechanic who informed me that the brake booster was bad and needed to be replaced. Checking online and this appears to have been an known issue with earlier cx9 cars.”
NHTSA complaint #11222325, filed 2019-06, 70,000 miles“A truck swerved into my lane and I tried to brake. The pedal didn't immediately depress so I had to serve. Jumped a curb and hit a sign. More than $11,000 of damage. The brake is very difficult to depress quickly.”
NHTSA complaint #10885005, filed 2016-07, 96,000 milesRelated service bulletins
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 10251387Feb 12, 2024Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10208556Feb 23, 2022Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10173097Mar 12, 2020Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10170657Jan 8, 2020Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10153307Jan 14, 2019Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the…
- 10153227Jan 10, 2019Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10153319Jan 3, 2019Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement…
- 10148003Oct 10, 2018Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the…
- 10142515May 11, 2018Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO…
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 2 | 15% |
| 2022 | 1 | 9% |
| 2021 | 4 | 10% |
| 2020 | 2 | 11% |
| 2019 | 2 | 4% |
| 2018 | 11 | 9% |
| 2016 | 11 | 10% |
| 2015 | 3 | 9% |
| 2014 | 9 | 17% |
| 2013 | 16 | 24% |
| 2012 | 143 | 65% |
| 2011 | 99 | 58% |
| 2010 | 91 | 47% |
| 2009 | 17 | 29% |
| 2008 | 30 | 17% |
| 2007 | 7 | 8% |
Other parts of the 2013 Mazda CX-9
17 complaintsAir bags
9 complaintsOther or unknown
9 complaintsSuspension
9 complaintsTransmission and drivetrain
5 complaintsBody and structure
4 complaintsSeat belts
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBack-over prevention (rear camera)
1 complaintsElectrical system
1 complaintsEquipment
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2013 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology