2020 Mazda CX-9 Brakes Problems
- Complaints
- 2about this part
- Share
- 11%of 19 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the brakes of the 2020 Mazda CX-9, 11% of the 19 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Vehicle randomly displays smart brake system malfunction, forward smart city brake malfunction and front radar system malfunction. This has been going on for at least a year. I will be driving on a highway, trying to accelerate and these messages will pop up. I'm not able to accelerate when these messages pop up and I have to turn on my hazard lights and pull over to the side of the road. The only thing that clears these warnings are for me to completely shut down my car and restart it. …”
NHTSA complaint #11662517, filed 2025-05Related service bulletins
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11026353Nov 26, 2025Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11009644Oct 5, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11007009Aug 21, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11003396Jun 7, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10252508Mar 8, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10251387Feb 12, 2024Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10243568Sep 15, 2023Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10230875Jan 11, 2023Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10228657Dec 20, 2022Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 2 | 15% |
| 2022 | 1 | 9% |
| 2021 | 4 | 10% |
| 2020 | 2 | 11% |
| 2019 | 2 | 4% |
| 2018 | 11 | 9% |
| 2016 | 11 | 10% |
| 2015 | 3 | 9% |
| 2014 | 9 | 17% |
| 2013 | 16 | 24% |
| 2012 | 143 | 65% |
| 2011 | 99 | 58% |
| 2010 | 91 | 47% |
| 2009 | 17 | 29% |
| 2008 | 30 | 17% |
| 2007 | 7 | 8% |
Other parts of the 2020 Mazda CX-9
5 complaintsElectrical system
4 complaintsFuel system
3 complaintsOther or unknown
3 complaintsForward collision avoidance
2 complaintsTransmission and drivetrain
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsBody and structure
1 complaintsTires
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology