2020 Mazda CX-9 Transmission and drivetrain Problems
- Complaints
- 2about this part
- Share
- 11%of 19 total for the year
- Median mileage
- 14,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the transmission and drivetrain of the 2020 Mazda CX-9, 11% of the 19 complaints for this model year. Where a mileage was given, the median is 14,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Fuel cap light on in dec 2020. Our car mileage ~14,000 miles . We bought brand new cx9 2020 in august. Dealer inspected it and found nothing wrong. Dealer reprogrammed it. A month later jan 1,2021, fuel cap light is on on again. We ignored it thinking it is another program issue. Car started to jerk and vibrate at stop sign. We brought to dealer the next day. Dealer said charcoal box is leaking. I thought charcoal box should last a life time. They said it is not under warranty: $680 later, the jerking/vibrating issue is fixed. Hopefully that is it since we only have the car for 5 months”
NHTSA complaint #11391114, filed 2021-02, 14,000 miles“The vehicle was overheating and a message came up that power will be reduced. Then it would go away and come up every 3 minutes while driving. I brought it to the service center, we filled it up with coolant and the issue kept coming back this time with a lot of white smoke coming out at vehicle start up. My mechanic said this is a bigger issue most likely to do with a coolant leak at the cylinder head. There is a technical service bulletin but no recall as of yet.”
NHTSA complaint #11654408, filed 2025-04Related service bulletins
- 11032003May 1, 2026This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the…
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11026354Nov 27, 2025When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears…
- 11026350Nov 8, 2025Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three…
- 11026351Nov 6, 2025Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a…
- 11009654Oct 24, 2024The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in…
- 11007010Aug 7, 2024Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a…
- 10252507Mar 6, 2024Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide…
- 10251387Feb 12, 2024Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10237199May 17, 2023Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 1 | 9% |
| 2021 | 5 | 13% |
| 2020 | 2 | 11% |
| 2019 | 5 | 9% |
| 2018 | 13 | 10% |
| 2017 | 4 | 7% |
| 2016 | 9 | 8% |
| 2015 | 3 | 9% |
| 2014 | 7 | 13% |
| 2013 | 5 | 7% |
| 2012 | 18 | 8% |
| 2011 | 25 | 15% |
| 2010 | 23 | 12% |
| 2009 | 6 | 10% |
| 2008 | 27 | 16% |
| 2007 | 12 | 14% |
Other parts of the 2020 Mazda CX-9
5 complaintsElectrical system
4 complaintsFuel system
3 complaintsOther or unknown
3 complaintsBrakes
2 complaintsForward collision avoidance
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsBody and structure
1 complaintsTires
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology