2010 Mazda CX-9 Body and structure Problems
- Complaints
- 6about this part
- Share
- 3%of 195 total for the year
- Median mileage
- 66,546miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the body and structure of the 2010 Mazda CX-9, 3% of the 195 complaints for this model year. Where a mileage was given, the median is 66,546 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Noticed dashboard on the passenger side was melting. Driver side is ok, but that's because in the 2010 Mazda 6 I sport models, at least, the dashboard is made of two different materials between driver side and passenger side. If you put your finger on the melted area, there will be a black tar-like residue on your finger when you take it off. This is a black dashboard. No safety issue that I'm aware of, but there is no excuse for a dashboard to melt, regardless of climate that the car is in.”
NHTSA complaint #10692228, filed 2015-03, 50,000 miles“I've own my 2010 CX-9 since new, at 96k miles the bolt mount for the hatch back power lift ripped out of the sheet metal of the hatch with a piece of metal and bolt flying. I use the car only for private use and no heavy duty usage. Bolt looked rusted (sorry I through it away). The Mazda dealer tells me that it is a very uncommon occurrence, and that is not covered by Mazda. I see in blogs that it is not that uncommon. The bolt and metal breaking may cause glass breakage or damage to someone while the door is being opened. …”
NHTSA complaint #10897775, filed 2016-08, 97,000 miles“Safety issue: vehicle could not be safely driven. The power lift gate got stuck fully open and would not move up or down. It could not be shut manually. The rod holding the door which is pulled down into the motor would not budge. The vehicle could not be safely driven with the hatch stuck open like that. I had to find a way to disengage the rod from the life gate. Still, even with the rod disengaged, it could not be fully shut. I was able to tie down the hatch half way shut so that I could drive it to a dealership to be repaired. …”
NHTSA complaint #10486074, filed 2012-11, 38,745 miles“11 year old son went to open the passenger door up front and the door handle broke off.(the dealership told me that it happened from normal wear and tear)..scary.”
NHTSA complaint #10524009, filed 2013-07, 66,546 miles“The contact owns a 2010 Mazda cx9. The contact stated that whenever she made a turn, her visibility was severely affected because of the placement and size of the rearview mirrors. The vehicle had not been inspected or repaired. The failure mileage was 0 and the current mileage was approximately 13,000.”
NHTSA complaint #10362284, filed 2010-10Related service bulletins
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007022Aug 15, 2024Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Jul 6, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10225724Oct 17, 2022Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10208567Feb 10, 2022Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10154139Dec 11, 2018If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or…
- 10148068Oct 10, 2018When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of…
- 10134702Mar 22, 2018When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- 10118468Aug 9, 2017When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 8% |
| 2022 | 2 | 18% |
| 2020 | 1 | 5% |
| 2019 | 3 | 6% |
| 2018 | 1 | 1% |
| 2017 | 1 | 2% |
| 2016 | 4 | 4% |
| 2014 | 2 | 4% |
| 2013 | 4 | 6% |
| 2012 | 1 | 0% |
| 2011 | 1 | 1% |
| 2010 | 6 | 3% |
| 2008 | 1 | 1% |
| 2007 | 4 | 5% |
Other parts of the 2010 Mazda CX-9
91 complaintsEngine
23 complaintsTransmission and drivetrain
23 complaintsAir bags
18 complaintsSuspension
16 complaintsVehicle speed control
9 complaintsOther or unknown
7 complaintsElectrical system
6 complaintsEngine cooling
5 complaintsExterior lighting
4 complaintsSteering
4 complaintsWheels
4 complaints
← All problems reported for the 2010 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology