2010 Mazda CX-9 Suspension Problems
- Complaints
- 16about this part
- Share
- 8%of 195 total for the year
- Median mileage
- 125,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 16 complaints about the suspension of the 2010 Mazda CX-9, 8% of the 195 complaints for this model year. Where a mileage was given, the median is 125,000 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Took my car to dealer 2-3 times for the brakes, way before my warranty was any where near expiring, because I kept hearing a grinding sound. They kept telling me nothing was wrong, that my brakes had some gravel on them and they just cleaned them. I don't travel on dirt roads or anything, city roads/highways. No out of town travel at all, actual only in town travel, home/work. My 2nd concern is, while driving sometimes my speed seems to shift, as if the gears are shifting. …”
NHTSA complaint #11005438, filed 2017-07, 30,000 miles“Control arm/ball joints- had to have replaced again on 9/21/18 after both being replaced on 1/12/2016 as part of a recall. Feels like the car is trying to steer itself and not very safe to drive. And then have to pay for another alignment which I just had done as well. There should be some type of warranty on a recall repair.”
NHTSA complaint #11130651, filed 2018-09, 139,200 miles“The contact owns a 2010 Mazda CX-9. While the vehicle was undergoing routine maintenance, the mechanic noticed that the control arms were loose prematurely. The mechanic replaced the control arms and the vehicle was included in NHTSA campaign number: 15v451000 (suspension), but the contact was not notified by the dealer nor the manufacturer. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.”
NHTSA complaint #10983227, filed 2017-05, 120,000 miles“The contact owns a 2010 Mazda CX-9. The contact received notification of NHTSA campaign number 15V451000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that while driving at various speeds, a rattling noise was present coming from the front of the vehicle. Additionally, the front end of the vehicle was unstable. …”
NHTSA complaint #11437299, filed 2021-10, 160,000 miles“Vehicle pulsates while braking while driving fast or at slower speeds. The steering wheel does not shake. The brake pedal does not pulsate. The vehicle brakes were changed several times with new rotors and pads on all four tires. I noticed there was a recall on lower control arms #15v-451. It only was inspected at the time of recall but never changed. Could it be possible that they are now worn and can be changed per the recall.”
NHTSA complaint #11277789, filed 2019-11Related recalls
- 15V451000Jul 20, 2015Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The…Covers: Mazda CX-9 2007–2014
Related service bulletins
- 10244671Oct 17, 2023Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10226814Nov 18, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10213185May 24, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10170656Jan 9, 2020Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10153315Jan 2, 2019Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10134930Mar 26, 2018Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10120388Sep 12, 2017Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the…
- 10120375Jul 21, 2017Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of…
- 10120365Jun 30, 2017Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 8% |
| 2021 | 1 | 3% |
| 2019 | 4 | 8% |
| 2018 | 1 | 1% |
| 2017 | 4 | 7% |
| 2016 | 2 | 2% |
| 2014 | 5 | 9% |
| 2013 | 9 | 13% |
| 2012 | 9 | 4% |
| 2011 | 8 | 5% |
| 2010 | 16 | 8% |
| 2009 | 6 | 10% |
| 2008 | 55 | 32% |
| 2007 | 37 | 43% |
Other parts of the 2010 Mazda CX-9
91 complaintsEngine
23 complaintsTransmission and drivetrain
23 complaintsAir bags
18 complaintsVehicle speed control
9 complaintsOther or unknown
7 complaintsElectrical system
6 complaintsBody and structure
6 complaintsEngine cooling
5 complaintsExterior lighting
4 complaintsSteering
4 complaintsWheels
4 complaints
← All problems reported for the 2010 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology