2010 Mazda CX-9 Problems
Compared with other Mazda CX-9 years
More complaints than typical for this model
100/100 3.8× a typical year · 50 = typical
- Complaint rate is 3.8× that of a typical Mazda CX-9 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 17 of its 195 complaints were filed by the end of 2012.
- Most reported problem: Brake pedal goes hard or sinks; loss of power assist (76 complaints, median 85,000 mi).
- 4 recalls with a do-not-drive warning, 6 in total. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with a typical complaint level and no open NHTSA investigation: 2009
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 195filed with NHTSA
- Median mileage
- 77,312miles, 146 complaints with mileage
- Recalls
- 64 do-not-drive
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- —overall rating starts with 2011 models
- EPA fuel economy
- 18 mpgcombined, 3.7L 6-cyl FWD · 16 city / 22 hwy
Sources: NHTSA records for the 2010 Mazda CX-9 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Owners of this model year most often describe loss of power braking assistance — a brake pedal that goes hard or sinks, often with a hissing sound, and requires heavy pressure to stop. The second most common theme in the sample is engine coolant loss and overheating traced to the water pump, and several complaints describe transfer case noise and leaks on all-wheel-drive models. Reports in the sample are spread widely in mileage, with the brake-booster complaints showing up from roughly 40,000 to over 160,000 miles.
- Brakes
Brake pedal goes hard or sinks; loss of power assist
- 76 complaints (39%)
- median 85,000 mi at 6.8 yrs old (67 state mileage)
- 3 mention a crash, fire or injury
- owner-quoted repair $919 (median of 10 quotes)
- filed 2012–2024
Complaints describe the brake pedal becoming rock-hard or sinking toward the floor, sometimes with a hissing sound when the pedal is pressed, and the vehicle taking much longer to stop or not stopping at all. Several owners say a dealer or mechanic diagnosed a failed brake booster and, in some cases, a master cylinder as well. Some owners report being told the repair was covered under an extended warranty program for this part, while others say their vehicle fell outside that coverage and they paid for the work themselves. In the sample these reports range from about 40,000 to over 160,000 miles, with many in the 40,000–100,000 range; some describe the change happening suddenly over a short drive.
What to check: Ask whether the brake booster or master cylinder has been replaced and whether any extended warranty coverage applied. During a test drive, press the pedal lightly and listen for a hiss, and check that the pedal feel is firm and consistent.
2 excerpts from owner complaints in NHTSA records
“The brakes on our 2010 CX-9 are hissing upon brake engagement and have a hard feel to them for the first half or so. The brakes are slow to engage during this time. After the half way mark the brakes engage quickly and forcefully. It is consistent with the other complaints for the brake booster failure. I am having it looked at this week at a Mazda dealership.”
NHTSA complaint #10916374, filed 2016-10, 85,000 miles“I have been experiencing issues with my brakes. Very hard to push, not coming to a stop, sounds like air & makes a hissing sound when brake are applied.the 1st time I noticed I was driving straight on a 2 lane st. A car was coming from the off ramp on the right of me & cut me off. …”
NHTSA complaint #11414722, filed 2021-05, 166,900 miles - Transmission and drivetrain
Transfer case noise, leak and rumble
- 18 complaints (9%)
- median 76,600 mi at 6.0 yrs old (16 state mileage)
- 3 mention a crash, fire or injury
- owner-quoted repair $1,797 (median of 6 quotes)
- filed 2013–2021
Complaints on all-wheel-drive vehicles describe a rumbling or grinding noise like driving over rumble strips, sometimes with vibration and a burning or gear-oil smell entering the cabin. Owners say the transfer case was diagnosed as the source, and some had it replaced more than once. Some also describe harsh shifting or shuddering from the transmission. In the sample these reports cluster from roughly 29,000 to 137,000 miles, often appearing first while holding a steady speed at low engine rpm.
What to check: On a test drive, listen for rumble or grinding at steady low-speed acceleration and check for fluid leaks or smells underneath. Ask about transfer case or transmission fluid service history and any prior replacement.
2 excerpts from owner complaints in NHTSA records
“Power transfer unit leaking oil, I may lose my 4wd if this is not fixed soon. It will cost $1150.00 to fix. There is a horrible smell from the leak that is coming into the vehicle. I have had 4wd vehicles for years and never ran into an incident where something like this had to be replaced. Dealer made this seem like this is a wear and tear issue not covered under any warranty.”
NHTSA complaint #10520840, filed 2013-06, 76,000 miles“Tell us what happened: transfer case is bad. Dealer says this is a known problem and that Mazda has this issue with cars directly from the factory. Known issues should be recalled! I bring my vehicle in for regular maintenance, I should not have to break down with children in the car for a problem that Mazda knows my car has! The failure is so widespread there is a nation wide shortage.”
NHTSA complaint #10492189, filed 2013-01, 98,000 miles - Engine
Coolant loss, overheating and coolant in the oil
- 13 complaints (7%)
- median 109,000 mi at 10.0 yrs old (10 state mileage)
- filed 2018–2022
Owners describe the coolant reservoir running empty, the engine overheating and the air conditioning losing cooling, with coolant later found mixed into the engine oil. Several say a mechanic or dealer attributed this to the water pump and told them the engine needed replacement. Some complaints note the vehicle shut off or lost power while driving after the coolant loss. Reported in the sample from roughly 100,000 to 160,000 miles, often noticed first as a low coolant level or an overheating episode.
What to check: Check the coolant level and condition and look for a milky or contaminated appearance in the oil. Ask whether the water pump has been replaced and whether any coolant loss or overheating has been reported.
2 excerpts from owner complaints in NHTSA records
“Me and my husband were on our way home from work. The car suddenly overheated and we lost power on I-35, we were able to get the car to an exit and was nearly hit by another car due to loss of steering and power. We had the car towed to a Mazda dealership. There is engine coolant in the oil and we are told it needs a new motor.”
NHTSA complaint #11255475, filed 2019-09, 134,000 miles“We were sitting in a parking lot waiting on a pizza. We noticed the A/C wasn't cooling, and then noticed the car was starting to overheat. (this was the first time ever). We checked the radiator, it was empty. We purchased coolant and filled up the reservoir. Never saw any leaks. Car started but seemed sluggish like the battery was low. We got our pizza and drove about 6 miles where we parked till we took it to the dealer on monday. …”
NHTSA complaint #11394287, filed 2021-02, 108,000 miles
Buying note. Have any prospective purchase inspected with attention to the brake booster and pedal feel, coolant and oil condition, and the all-wheel-drive transfer case. Ask for recall and warranty repair records, since several of the commonly reported problems are tied to service programs and recalls rather than a single fix.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 195 consumer complaints for the 2010 Mazda CX-9. 146 of the complaints include a mileage, and 29% of those were filed for vehicles with under 50,000 miles; the median is 77,312 miles. Of all complaints, 7 involved a crash, 5 a fire, 6 an injury, according to the filers. NHTSA lists 6 recall campaigns (4 marked do-not-drive) and 279 technical service bulletins for this model year. Compared with the other 12 Mazda CX-9 model years that have at least 25 complaints and are old enough to compare, this one scores 100 out of 100, where 50 is a typical year for the model (more complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes91 47%
- Engine23 12%
- Air bags18 9.2%
- Suspension16 8.2%
- Vehicle speed control9 4.6%
- Other or unknown7 3.6%
- Electrical system6 3.1%
- Body and structure6 3.1%
- Engine cooling5 2.6%
Also reported: Exterior lighting (4), Steering (4), Wheels (4), Seats (3), Electronic stability control (2), Fuel system (2), Visibility (wipers, defrost, mirrors) (2), Latches, locks and linkages (1), Seat belts (1), Tires (1).
Example complaints
Brakes: “Braking inconsistently - sometimes easy to stop, sometimes hard. I had brakes looked at, and the man said it was the brake booster. He googled it, and found a recall online and told me to take it to my dealer. It doesn't look like there's an active recall - but a lot of complaints. What's going on? This is going to be expensive. My college age daughter drives that car. Do they have to have a severe accident to get that fixed? I can't afford to fix it right now.”
NHTSA complaint #11517304, filed 2023-04, 120,000 milesEngine: “Takata recall I have a Mazda cx9 2010, I got no indication that there was a problem with my water pump. The care did not over heat, it did not stall and I was no steam coming from the car. I drove my vehicle to the other side of the water more than 20 miles from my home, so that I could go to work. If it were not for the pharmacist at my job I would have gotten in my car and drove off. He notice a puddle under my car and asked me to come outside so he could investigate the situation further. …”
NHTSA complaint #11039779, filed 2017-10, 15,600 milesTransmission and drivetrain: “Car was making grinding sounds when the vehicle was in motion, especially when I turned left/right as well as when I was stopping the vehicle. Most noticeable on city streets. Needed to replace transfer case and transmission.”
NHTSA complaint #10790609, filed 2015-11, 113,400 milesAir bags: “Takata recall - I was informed of a recall on the passenger side front airbag in july 2016 and instructed until this repair is performed, do not allow passengers to ride in the front passenger seat. This has been an extraordinary inconvenience not to mention I don't feel safe driving the vehicle with my 3 year old toddler in the backseat. In just over a week, it will be 4 months since this notification was made. I live in houston, texas, with high humidity with a 2010 vehicle - this makes the vehicle more susceptible to this failure. …”
NHTSA complaint #10918153, filed 2016-10, 90,000 milesMileage when problems were reported
29% of the 146 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 42,000 and 106,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2010 Mazda CX-9. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| CX-9 · hatchback FWD/AWD | not rated | 5 / 5 | — | — | 4 · 14.3% risk |
Ratings before the 2011 model year come from an older, less demanding test and are not comparable with ratings for 2011 and later.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2010 Mazda CX-9 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| CX-9 2WD | 3.7L 6-cyl | 6-speed automatic | 16 | 22 | 18 | $3,700 |
| CX-9 4WD | 3.7L 6-cyl | 6-speed automatic | 15 | 21 | 17 | $3,950 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- Air bags › Frontal › Passenger side › Inflator moduleCovers: Mazda CX-9 2007–2012, CX-7 2007–2012, MAZDA6 2009–2012
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The…
- Air bags › Frontal › Passenger side › Inflator moduleCovers: Mazda CX-9 2010–2015, MAZDA6 2010–2013, CX-7 2010–2012
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa…
- Air bags › Frontal › Passenger side › Inflator moduleCovers: Mazda CX-9 2009–2010, 2013, MAZDA6 2009–2010, 2013, CX-7 2009–2010
Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa…
- Air bags › Frontal › Passenger side › Inflator moduleCovers: Mazda CX-9 2007–2011, CX-7 2007–2011, MAZDA6 2009–2011
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original…
- 15V451000Jul 20, 2015Suspension › Front › Control arm › Lower ball jointCovers: Mazda CX-9 2007–2014
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
- 10V051000Feb 19, 2010Seats › Front assembly › Seat heater/coolerCovers: Mazda CX-9 2010
Mazda is recalling certain model year 2010 cx-9 vehicles equipped with electrically heated front seats. There is a possibility under extremely cold conditions for the seat heater control circuit to overheat and fail due to insufficient electrical grounding.
Recall details for the 2010 Mazda CX-9 → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- PE19006Inadvertent Curtain Air Bag DeploymentClosed · May 2, 2019
- PE15022Lower ball joint separationClosed · Jun 9, 2015
- PE14005Brake Booster FailureClosed · Feb 10, 2014
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 279 on record; the latest 10 are shown.
- 11037899Sep 11, 2026Electrical system. DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if…
- 11037013Aug 20, 2026Other or unknown. Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.
- 11034447Jun 19, 2026Electrical system, Engine. This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine…
- 11032103Apr 21, 2026Engine, Brakes, Other or unknown, Transmission and…. This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended…
- 11026917Dec 17, 2025Electrical system. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any…
- 11026904Dec 10, 2025Other or unknown. A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in…
- 11022742Aug 22, 2025Body and structure, Other or unknown. Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a…
- 11022727Aug 14, 2025Other or unknown. When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer…
- 11020039Jun 19, 2025Other or unknown. Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause…
- 11019097May 22, 2025Other or unknown. Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road…
Other model years of the Mazda CX-9
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 13 | 12,100 | 0 | 5 | 23 | — | Too new |
| 2022 | 11 | 53,000 | 0 | 5 | 23 | — | Not enough data |
| 2021 | 40 | 51,093 | 1 | 5 | 24 | 50 · Typical | Rising |
| 2020 | 19 | 14,000 | 1 | 5 | 24 | — | Stable |
| 2019 | 53 | 26,500 | 2 | 5 | 24 | 31 · Fewer | Rising |
| 2018 | 128 | 27,000 | 2 | 5 | 24 | 54 · Typical | Rising |
| 2017 | 61 | 33,500 | 0 | — | 24 | 0 · Fewer | Rising |
| 2016 | 107 | 40,000 | 0 | — | 24 | 26 · Fewer | Rising |
| 2015 | 35 | 60,500 | 2 | 4 | 19 | 25 · Fewer | Falling |
| 2014 | 54 | 56,294 | 3 | 4 | 19 | 46 · Typical | Falling |
| 2013 | 68 | 55,011 | 4 | 4 | 19 | 67 · More | Falling |
| 2012 | 221 | 58,000 | 4 | — | 19 | 100 · More | Falling |
| 2011 | 171 | 74,000 | 4 | — | 19 | 93 · More | Falling |
| 2010 | 195 | 77,312 | 6 | — | 18 | 100 · More | Falling |
| 2009 | 59 | 85,000 | 6 | — | 18 | 41 · Typical | Falling |
| 2008 | 172 | 99,500 | 5 | — | 18 | 81 · More | Falling |
| 2007 | 86 | 94,000 | 5 | — | 18 | Not compared (before 2008) | Falling |
All Mazda CX-9 model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2010 Mazda CX-9?
Owners of this model year most often describe loss of power braking assistance — a brake pedal that goes hard or sinks, often with a hissing sound, and requires heavy pressure to stop. The issues reported most often: Brake pedal goes hard or sinks; loss of power assist; Transfer case noise, leak and rumble; Coolant loss, overheating and coolant in the oil.
How many NHTSA complaints does the 2010 Mazda CX-9 have?
NHTSA recorded 195 consumer complaints for the 2010 Mazda CX-9 as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2010 Mazda CX-9 is reported most often?
Brakes is named most often, in 91 complaints (47% of the total), followed by engine with 23.
Has the 2010 Mazda CX-9 been recalled?
NHTSA lists 6 recall campaigns for this model year, 4 of them with a do-not-drive advisory. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2010 Mazda CX-9 get?
The EPA rates the 2010 Mazda CX-9 (CX-9 2WD, 3.7L 6-cyl) at 18 mpg combined, 16 city and 22 highway, with an estimated annual fuel cost of $3,700 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2010 Mazda CX-9 reported?
Among the 146 complaints that include a mileage, the median is 77,312 miles and the middle half falls between 42,000 and 106,000 miles; 29% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.