2025 Mazda CX-90 Plug-In Hybrid Electrical system Problems
- Complaints
- 6about this part
- Share
- 46%of 13 total for the year
- Median mileage
- 25miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 6 complaints about the electrical system of the 2025 Mazda CX-90 Plug-In Hybrid, 46% of the 13 complaints for this model year. Where a mileage was given, the median is 25 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I leased this vehicle with 12 miles on it from Werner Mazda in Manchester NH. I drove it home 8 miles without issues parked it in my driveway and it immediately started to broadcast multiple warnings completely locking up. Was unable to move the car out of park. Flatbed had to take the car back to the dealership where they are currently working on the car. No recalls officially reported. A quick search indicates an ESU issue requiring an update.”
NHTSA complaint #11640607, filed 2025-02“After backing out of my driveway, I put the vehicle in drive and the dash illuminated with malfunction errors. Hybrid system malfunction , Hybrid system electrical leakage detected stop the vehicle and I-activ sense partially disabled . I pulled back into my driveway, shut off the car for about 5 minutes and tried restarting. The car was disabled. Lights were still illuminated and then I couldn't get the car to move out of park. I called the dealership immediately and we arranged a tow for them to look at it. Day 2 at the shop and no answer as of yet. …”
NHTSA complaint #11644303, filed 2025-02“Purchased the car 3 days ago. Went to start the vehicle and received the critical error message “electrical leakage in the hybrid system was detected”. Car has to be towed. It appears this is an issue Mazda is fully aware of and continues to sell the cx90 PHEV. All parts are on months backorder and the problem persists after repairs according to others.”
NHTSA complaint #11640979, filed 2025-02“The contact owns a 2025 Mazda CX-90 PHEV. The contact stated that the hybrid battery failed to charge above 80 percent, and the Engine Malfunction warning light remained illuminated. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 25.”
NHTSA complaint #11644453, filed 2025-02, 25 miles“Hybrid system malfunction Critical malfunction electrical leakage detected on dash board Car died 2 times left us stranded with children Cars at the dealer for the 2nd time with same issue No warnings Happend 3 hours after picking up the car. Then again 5 days after the dealer said it was fixed. Now in dealer 2 weeks with no answer as to what the issue is. But the problem is wide spread and many people looking for answers online with the exact issue.”
NHTSA complaint #11640973, filed 2025-02Related service bulletins
- 11037628Sep 29, 2026DESCRIPTION Some CX-70 and CX-90 PHEV vehicles may fail to start (enter READY mode) in cold weather, but the vehicle can often be started successfully on the next attempt. This…
- 11037632Sep 18, 2026DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle…
- 11037900Sep 17, 2026Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text.
- 11037899Sep 11, 2026DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS…
- 11037634Sep 10, 2026This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may…
- 11037018Sep 4, 2026This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain…
- 11037019Aug 19, 2026This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION…
- 11037011Aug 19, 2026This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about…
- 11037009Aug 15, 2026This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-076/24 10/22/24 DESCRIPTION This Service Alert provides the mechanism for…
- 11037017Aug 7, 2026This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 04/17/26, 03/04/26 and 02/26/2026 DESCRIPTION Some customers may…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 6 | 46% |
| 2024 | 33 | 35% |
Other parts of the 2025 Mazda CX-90 Plug-In Hybrid
3 complaintsForward collision avoidance
2 complaintsFuel system
2 complaintsSteering
2 complaintsTransmission and drivetrain
2 complaintsLane departure
1 complaintsOther or unknown
1 complaintsSuspension
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2025 Mazda CX-90 Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology