2011 Mazda MAZDA3 Technical Service Bulletins

284 technical service bulletins (TSBs) are on record for the 2011 Mazda MAZDA3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10099806Apr 17, 2015Equipment. Some vehicles may exhibit a rattling noise from inside the front door when the door vibrates while driving or when the audio system bass is turned up. This is caused by a worn pad (a) on the window regulator cable from repeated operation of the window glass (b) going up and down. The cable then directly contacts the window glass when receiving vibrations, causing a rattling noise.
• 10100708Feb 27, 2015Equipment. Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
• 10098885Nov 24, 2014Exterior lighting. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or hid bulb seal no. 1 (b) and bulb seal no.
• 10098895Nov 4, 2014Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Follow steering wheel alignment procedure.
• 10059471Nov 4, 2014Steering. Summary to be provided on a future date.
• 10098545Sep 9, 2014Equipment. Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. To improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as of february 2010.
• 10098544Sep 9, 2014Equipment. Some customers may complain about either of the following concerns:a.the dashboard upper panel is sticky. B.the dashboard upper panel just above the information display (a) is warping, generating a gap (b).
• 10060852Sep 9, 2014Equipment. Summary to be provided on a future date.
• 10098547Sep 3, 2014Equipment. Some vehicles may exhibit a cracking noise originated at the positioning pins near the top corners of the wind-shield and/or rear window when driving on uneven road surface. This happens when the ambient temperature is approximately 14 °f (-10 °c) or lower and the vehicle cabin has not yet warmed up. The noise is caused by the windshield and/or rear window locating stopper contacting the panel.
• 10098367Aug 15, 2014Equipment. In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:•mazda vehicles are manufactured with tamper-proof speedometers.•when a speedometer is replaced, the new speedometer will read zero (0) miles.•this procedure is extremely important to accurately represent actual vehicle mileage.•prior to speedometer removal, complete the information required on the…
• 10098304Jun 10, 2014Fuel system, Engine. Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory.• p0456: evap system leak detected (very small leak) the concern is most likely the result of the customer not getting the fuel cap completely closed after fueling the vehicle. This causes a small fuel vapor leak and turns dtc p0456 on.
• 10098282Jun 10, 2014Equipment. This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. • floor mat moves forward due to improper installation. • inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. • floor mat is…
• 10098245Jun 10, 2014Equipment. Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. Due to your feedback and after evaluating a few on-car brake lathes, we are pleased to announce that we have added the pro cut on-car brake lathe to mnao authorized equipment program. The accu-turn is still an approved brake lathe but it is no longer…
• 10061506Jun 10, 2014Engine. Summary to be provided on a future date.
• 10098101May 29, 2014Equipment. Some vehicles may exhibit a cracking noise originated at the positioning pins near the top corners of the windshield and/or rear window when driving on uneven road surface. This happens when the ambient temperature is approximately 14 °f (-10 °c) or lower and the vehicle cabin has not yet warmed up. The noise is caused by the windshield and/or rear window locating stopper contacting the panel.
• 10060517May 29, 2014Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10098121May 20, 2014Equipment. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.when you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10098103May 20, 2014Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 10098146May 5, 2014Equipment. Some new vehicles may exhibit oil seepage underneath the bearing bracket (a) on the right side of the joint shaft. This is caused by the oil content separating from the grease applied to the bearing and spline seeping from the seal and bracket.there is no functional problem with this issue since the amount of oil seepage is very small compared to the amount of grease.
• 10061514May 5, 2014Equipment. Summary to be provided on a future date.
• 10098015Feb 25, 2014Body and structure. Some vehicles may exhibit rust on the bottom of the rear door glass guide (a) from contact with the rear beltline molding (b). This is caused by a vibration while driving.
• 10060488Feb 25, 2014Body and structure. Summary to be provided on a future date.
• 10098022Feb 14, 2014Equipment. When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as soon as possible to ensure the customer leaves the dealership with active (working sat radio.
• 10097982Jan 24, 2014Exterior lighting. Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light…
• 10098003Jan 21, 2014Brakes. Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the anti-lock brake system (abs). Do not attempt any repairs.
• 10110991Nov 19, 2013Air bags, Electrical system. This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service.
• 10054788Nov 19, 2013Air bags. Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad).
• 10110996Nov 11, 2013Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 10110995Nov 11, 2013Wheels. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.Use extra care when cleaning wheels.
• 10097805Oct 28, 2013Equipment. A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “mazda air cooling coil coating” is available…
• 10097812Oct 9, 2013Engine. Some vehicles may experience difficulty with engine starting in the winter (cranks but no start), but can be started using the de-choke mode with no dtc recorded. This is caused by improper control logic of the pcm.
• 10059428Oct 9, 2013Engine, Electrical system. Summary to be provided on a future date.
• 10097750Sep 5, 2013Equipment. Some vehicles may exhibit a squeaking or knocking noise from the rear of the vehicle when passing over a bump. This is caused by dust entering between the rear stabilizer bushing and stabilizer bar, which wears down the bushing. To correct the problem, the rear stabilizer bar is replaced with a modified one (with a set of stabi-lizer bushings and brackets).
• 10097749Sep 5, 2013Equipment. Some vehicles may experience the mil on with dtc p0128:00 (thermostat stuck open). This concern is caused by improper control logic of the pcm. To correct the problem, the control logic of the pcm has been changed.
• 10059479Sep 5, 2013Electronic stability control. Summary to be provided on a future date.
• 10059445Sep 5, 2013Engine. Summary to be provided on a future date.
• 10097722Aug 22, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097396Jul 31, 2013Equipment. Some vehicles may experience the mil on with dtc p0128:00 (thermostat stuck open). This concern is caused by improper control logic of the pcm. To correct the problem, the control logic of the pcm has been changed.
• 10059447Jul 31, 2013Engine. Summary to be provided on a future date.
• 10097397Jul 19, 2013Equipment. Some vehicles may experience the mil on with dtc p0128:00 (thermostat stuck open). This concern is caused by improper control logic of the pcm. To correct the problem, the control logic of the pcm has been changed.
• 10059446Jul 19, 2013Engine. Summary to be provided on a future date.
• 10097406Jul 17, 2013Equipment. Some vehicles (equipped with dsc) may experience the abs warning light on with dtcs c0020:1c and u0415:92 stored in memory. C0020:71 may also be stored. • dtc c0020:1c: abs motor monitor signal does not correspond to abs hu/cm on/off signal. • dtc u0415:92: error signal from abs hu/cm or dsc hu/cm. • dtc c0020:71: dsc hu/cm motor monitor on signal is not input within specified time limit or more when motor signal…
• 10053757Jul 17, 2013Brakes. Mazda: the abs warning light comes on and abs motor monitor signal fails to correspond to abs hu/cm on/off signal and happens in area where there is high ambient temperatures and humidity. Model 2010-2011 mazda3.
• 10097390Jun 14, 2013Equipment. To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles.
• 10097394Jun 4, 2013Equipment. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10097382May 28, 2013Engine. Some vehicles may exhibit a squeak noise from the engine compartment when the vehicle starts moving and/or at the time of transmission shifting. This is caused by stick-slip noise occurring at the contact surfaces between the no. 4 engine mount rubber and the no. 4 engine mount bracket when the engine shakes back and forth.
• 10059437May 28, 2013Engine. Summary to be provided on a future date.
• 10052110May 20, 2013Air bags. Mazda: see document search button for owner letter. Information regarding importing and selling of counterfeit airbags manufactured in china and some 2004, 2010-2012 mazda3 vehicles may have them installed.
• 10052109May 20, 2013Air bags. Mazda: see document search button for owner letter. Information provided regarding the selling and importing of counterfeit airbags manufactured in china, installing in some vehicles. Models 2004, 2010-2012 mazda3.
• 10097375Apr 17, 2013Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

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