2013 Mazda MAZDA3 Technical Service Bulletins

504 technical service bulletins (TSBs) are on record for the 2013 Mazda MAZDA3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10097390Jun 14, 2013Equipment. To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles.
• 10097394Jun 4, 2013Equipment. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10097382May 28, 2013Engine. Some vehicles may exhibit a squeak noise from the engine compartment when the vehicle starts moving and/or at the time of transmission shifting. This is caused by stick-slip noise occurring at the contact surfaces between the no. 4 engine mount rubber and the no. 4 engine mount bracket when the engine shakes back and forth.
• 10059437May 28, 2013Engine. Summary to be provided on a future date.
• 10097383May 24, 2013Equipment. Some customers may complain of a check engine light and a/t warning light on when starting the engine. At the same time, an engine inspection required message is displayed on the lcd. Dtc p0722:00 is stored in the transmission control module (tcm) memory. •dtc p0722:00 (open circuit in output speed shaft circuit)the tcm control logic has been changed to eliminate this concern.
• 10059501May 24, 2013Electrical system. Summary to be provided on a future date.
• 10061467May 16, 2013Equipment. Summary to be provided on a future date.
• 10097385May 7, 2013Equipment. The navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source.•tomtom navigation help desk at 866-486-6866 from 7am-11pm (m-f) and 9am-8pm (sat) eastern stan-dard time.note:one of the first steps for troubleshooting the navigation system is for the customer to call tomtom. If the tomtom call center cannot solve the customer’s problem, they will provide a…
• 10060489May 7, 2013Equipment. Summary to be provided on a future date.
• 10097375Apr 17, 2013Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10097377Apr 10, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10061464Apr 4, 2013Steering. Summary to be provided on a future date.
• 10097348Mar 11, 2013Transmission and drivetrain. Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission.note:•atf m-v (type m5) is not the same fluid as mercon®v or mercon®lv atf.•atf m-v (type m5) has a greater viscosity than mercon®v and mercon®lv atf in low temperatures.
• 10097343Mar 11, 2013Equipment. This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any poten-tial interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.•floor mat moves forward due to improper installation.•inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used.•floor mat is…
• 10052155Mar 11, 2013Equipment. Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. Various models and model years.
• 10097369Mar 4, 2013Equipment. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or hid bulb seal no. 1 (b) and bulb seal no.
• 10097367Mar 4, 2013Transmission and drivetrain. Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission.note:•atf m-v (type m5) is not the same fluid as mercon®v or mercon®lv atf.•atf m-v (type m5) has a greater viscosity than mercon®v and mercon®lv atf in low temperatures. •atf m-v (type m5) has a greater anti-judder specification than mercon®v…
• 10097366Mar 4, 2013Transmission and drivetrain. The new skyactiv-drive fw6a-el at uses “automatic transmission fluid (atf) type: fz”. Only use “atf-fz” to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula with less friction for better fuel economy.note:atf-fz is colored blue for easy identification.to check the fluid level, remove the bolt, then remove the dipstick. The dipstick…
• 10059498Mar 4, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10052160Mar 4, 2013Exterior lighting. Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation.
• 10097320Feb 19, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097325Feb 8, 2013Engine. Some vehicles may experience difficulty with engine starting in the winter (cranks but no start), but can be started using the de-choke mode with no dtc recorded. This is caused by improper control logic of the pcm.
• 10059429Feb 8, 2013Engine. Summary to be provided on a future date.
• 10097281Jan 16, 2013Equipment. Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or ocv. The temporary entry of the foreign object triggers a mil illumination, but rough idle will not be…
• 10059426Jan 16, 2013Engine. Summary to be provided on a future date.
• 10097295Jan 15, 2013Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10097300Jan 14, 2013Equipment. Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
• 10097941Dec 21, 2012Exterior lighting. Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural henomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light…
• 10097945Dec 19, 2012Interior lighting. Some vehicles may exhibit a noise from the map light (a) while driving or at idle. This is caused by one of two things. 1. Excessive clearance between the map light and lamp unit positioning rib (for mazda3 vehicles with vins lower than jm1bl******144839 / produced before april 1, 2009). The design of this rib has now been changed to correct this problem. 2.
• 10097944Dec 19, 2012Engine. Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. • p0015:00 - exhaust cmp timing over-retarded • p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or ocv. The temporary entry of the foreign object triggers a mil illumination, but rough idle will not be…
• 10097943Dec 19, 2012Transmission and drivetrain. Some vehicles may experience excessive shift shock or a long time lag when shifting from p to r or from n to. This is caused by miss learning of the tcm for shift timing. To correct the problem, the learning logic of the tcm has been changed.
• 10097942Dec 19, 2012Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10072045Dec 19, 2012Electrical system. Summary to be provided on a future date.
• 10072029Dec 19, 2012Transmission and drivetrain. Summary to be provided on a future date.
• 10072023Dec 19, 2012Engine. Summary to be provided on a future date.
• 10060538Dec 19, 2012Interior lighting. Summary to be provided on a future date.
• 10059870Dec 19, 2012Engine, Equipment. Summary to be provided on a future date.
• 10059726Dec 19, 2012Engine. Summary to be provided on a future date.
• 10059458Dec 19, 2012Engine. Summary to be provided on a future date.
• 10060880Nov 30, 2012Electrical system. Summary to be provided on a future date.
• 10097824Nov 28, 2012Engine. Some vehicles may exhibit a squeak noise from the engine compartment when the vehicle starts moving and/or at the time of transmission shifting. This is caused by stick-slip noise occuring at the contact surfaces between the no. 4 engine mount rubber and the no. 4 engine mount bracket when the engine shakes back and forth. To correct the problem, the no. 4 engine mount is replaced and grease is applied on the…
• 10097823Nov 28, 2012Electrical system, Equipment. Some vehicles may experience that pandora gets disconnected with a message as shown. This happens when pandora is playing via bluetooth and an iphone/ipod, etc. Is connected or disconnected from the usb terminal. To get pandora to play again, the pandora application needs to be restarted. This is caused by improper software of the bluetooth unit. To correct the problem, the software of the bluetooth unit has been…
• 10060865Nov 28, 2012Equipment. Summary to be provided on a future date.
• 10059448Nov 28, 2012Engine. Summary to be provided on a future date.
• 10059725Nov 24, 2012Transmission and drivetrain. Summary to be provided on a future date.
• 10097826Nov 21, 2012Transmission and drivetrain. Some vehicles may experience excessive shift shock or a long time lag when shifting from p to r or from n to r. This is caused by miss learning of the tcm for shift timing. To correct the problem, the learning logic of the tcm has been changed.
• 10060884Nov 21, 2012Transmission and drivetrain. Summary to be provided on a future date.
• 10048339Nov 9, 2012Fuel system. Mazda: fuel inside high pressure fuel pump may be raised to higher temperature than usual, if stopped or idling 20 or more minutes due to using high evaporative winter fuel. Model 2012 mazda3. *pe updated 12/18/12. *pe updated 2/4/13.
• 10097881Nov 1, 2012Transmission and drivetrain. Some vehicles may experience an excessive shift shock at one or more of the following conditions: • when shifting from p to r position or n to r position. • when the transmission shifts immediately after starting to move (in d position). • when the transmission shifts at cruising speed (in d position). The initial learning may not have been completed at the time of vehicle production. To correct the problem, one or…
• 10059503Nov 1, 2012Transmission and drivetrain. Summary to be provided on a future date.

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