2013 Mazda MAZDA3 Technical Service Bulletins

504 technical service bulletins (TSBs) are on record for the 2013 Mazda MAZDA3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10098022Feb 14, 2014Equipment. When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as soon as possible to ensure the customer leaves the dealership with active (working sat radio.
• 10098021Feb 14, 2014Transmission and drivetrain, Equipment. Some vehicles may experience the mil on with dtc p013a:00 (ho2s circuit slow response). This is caused by improper control logic of the pcm. To correct the problem, the control logic of the pcm has been changed.
• 10098019Feb 14, 2014Equipment. Some vehicles may exhibit the atx fail-safe function working with the following symptoms: • the vehicle speed does not increase with engine speed • the atx does not shift up or down as expected. The condition may not always be able to be reproduced and dtcs may not be stored when the vehicle is brought in. Foreign material (iron particles in the atf) may enter the atx valve body and cause a temporary malfunction of…
• 10061493Feb 14, 2014Electrical system. Summary to be provided on a future date.
• 10059497Feb 14, 2014Engine. Summary to be provided on a future date.
• 10061475Feb 11, 2014Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10098024Feb 7, 2014Equipment. The navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. • tomtom navigation help desk at 866-486-6866 from 7am-11pm (m-f) and 9am-8pm (sat) eastern standard time. Note: one of the first steps for troubleshooting the navigation system is for the customer or dealer to call tomtom. If the tomtom call center cannot solve the customer’s problem, they…
• 10060481Feb 7, 2014Equipment. Summary to be provided on a future date.
• 10097977Jan 31, 2014Equipment. An updated version of the software for the tomtom navigation system has become available. Under this msp42, the navigation system will be reflashed to the updated version using a sd card.
• 10097978Jan 30, 2014Equipment. An updated version of the software for the tomtom navigation system has become available. Under this msp42, the navigation system will be reflashed to the updated version using a sd card.
• 10060479Jan 30, 2014Equipment. Summary to be provided on a future date.
• 10060478Jan 30, 2014Equipment. Summary to be provided on a future date.
• 10097982Jan 24, 2014Exterior lighting. Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light…
• 10098003Jan 21, 2014Brakes. Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the anti-lock brake system (abs). Do not attempt any repairs.
• 10098006Jan 14, 2014Equipment. Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has been trapped and condensed between the paint and the rapgard.
• 10060458Jan 14, 2014Equipment. Summary to be provided on a future date.
• 10097968Dec 17, 2013Transmission and drivetrain. Some vehicles may experience the mil on with dtc p0780 (gear shifting malfunction) and/or p1738 (auto-matic transaxle internal malfunction) with/without u0401, or other dtcs stored in memory.other dtcs (with the above dtcs) - p0746:00, p0751:00, p0752:00, p0756:00, p0757:00, p0761:00, p0762:00, p0766:00, p0767:00, p0771:00, p0772:00, p079a:00, p0842:00, p0843:00, p0847:00, p0848:00, p0872:00, p0873:00, p0877:00…
• 10059509Dec 17, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10097970Dec 16, 2013Transmission and drivetrain. Some vehicles may experience the mil on with dtc p0780 (gear shifting malfunction) and/or p1738 (auto-matic transaxle internal malfunction) with/without u0401, or other dtcs stored in memory.other dtcs (with the above dtcs) - p0746:00, p0751:00, p0752:00, p0756:00, p0757:00, p0761:00, p0762:00, p0766:00, p0767:00, p0771:00, p0772:00, p079a:00, p0842:00, p0843:00, p0847:00, p0848:00, p0872:00, p0873:00, p0877:00…
• 10059508Dec 16, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10097971Dec 12, 2013Engine. Some vehicles may exhibit the atx fail-safe function working with the following symptoms:•the vehicle speed does not increase with engine speed•the atx does not shift up or down as expectedthe condition may not always be able to be reproduced and dtcs may not be stored when the vehicle is brought in. Foreign material (iron particles in the atf) may enter the atx valve body and cause a temporary malfunction of the…
• 10059730Dec 12, 2013Engine. Summary to be provided on a future date.
• 10110988Nov 25, 2013Equipment. On some vehicles, the customer may complain about any one of the following concerns: *Screen locks up to a "black screen". *Screen freezes while driving. *Screen gets stuck at TomTom logo (splash screen) during startup. *Screen temporarily gets stuck at TomTom logo (splash screen) for 2 minutes during startup. Afterwards, the navigation will not start until the ignition is cycled. *No Map Found error and SD card…
• 10110991Nov 19, 2013Air bags, Electrical system. This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service.
• 10054788Nov 19, 2013Air bags. Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad).
• 10110996Nov 11, 2013Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 10110995Nov 11, 2013Wheels. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.Use extra care when cleaning wheels.
• 10097805Oct 28, 2013Equipment. A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “mazda air cooling coil coating” is available…
• 10097812Oct 9, 2013Engine. Some vehicles may experience difficulty with engine starting in the winter (cranks but no start), but can be started using the de-choke mode with no dtc recorded. This is caused by improper control logic of the pcm.
• 10059428Oct 9, 2013Engine, Electrical system. Summary to be provided on a future date.
• 10097745Sep 25, 2013Equipment. Some vehicles may experience the mil on with dtc p0780 (gear shifting malfunction) and/or p1738 (auto-matic transaxle internal malfunction) with/without u0401, or other dtcs stored in memory.other dtcs (with the above dtcs) - p0746:00, p0751:00, p0752:00, p0756:00, p0757:00, p0761:00, p0762:00, p0766:00, p0767:00, p0771:00, p0772:00, p079a:00, p0842:00, p0843:00, p0847:00, p0848:00, p0872:00, p0873:00, p0877:00…
• 10059506Sep 25, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10097746Sep 23, 2013Equipment. Some vehicles may experience the mil on with dtc p0780 (gear shifting malfunction) and/or p1738 (auto-matic transaxle internal malfunction) with/without u0401, or other dtcs stored in memory.other dtcs (with the above dtcs) - p0746:00, p0751:00, p0752:00, p0756:00, p0757:00, p0761:00, p0762:00, p0766:00, p0767:00, p0771:00, p0772:00, p079a:00, p0842:00, p0843:00, p0847:00, p0848:00, p0872:00, p0873:00, p0877:00…
• 10061470Sep 23, 2013Equipment. Summary to be provided on a future date.
• 10059507Sep 23, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10061468Sep 6, 2013Equipment. Summary to be provided on a future date.
• 10097750Sep 5, 2013Equipment. Some vehicles may exhibit a squeaking or knocking noise from the rear of the vehicle when passing over a bump. This is caused by dust entering between the rear stabilizer bushing and stabilizer bar, which wears down the bushing. To correct the problem, the rear stabilizer bar is replaced with a modified one (with a set of stabi-lizer bushings and brackets).
• 10097749Sep 5, 2013Equipment. Some vehicles may experience the mil on with dtc p0128:00 (thermostat stuck open). This concern is caused by improper control logic of the pcm. To correct the problem, the control logic of the pcm has been changed.
• 10059479Sep 5, 2013Electronic stability control. Summary to be provided on a future date.
• 10059445Sep 5, 2013Engine. Summary to be provided on a future date.
• 10097722Aug 22, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097396Jul 31, 2013Equipment. Some vehicles may experience the mil on with dtc p0128:00 (thermostat stuck open). This concern is caused by improper control logic of the pcm. To correct the problem, the control logic of the pcm has been changed.
• 10059447Jul 31, 2013Engine. Summary to be provided on a future date.
• 10097397Jul 19, 2013Equipment. Some vehicles may experience the mil on with dtc p0128:00 (thermostat stuck open). This concern is caused by improper control logic of the pcm. To correct the problem, the control logic of the pcm has been changed.
• 10059446Jul 19, 2013Engine. Summary to be provided on a future date.
• 10097403Jul 17, 2013Exterior lighting. Some vehicles may exhibit the headlights flickering when the vehicle is decelerating (by applying the brakes) with the headlights on. This concern is caused by inadequate alternator output (controlled by the pcm) when the battery is under a heavy load. To correct the problem, the control logic of the pcm has been changed.
• 10097401Jul 17, 2013Transmission and drivetrain. Some vehicles may exhibit the engine rpm temporarily going up above 3,000 when the accelerator pedal is slightly pushed while shifting around 30 km/h (19 mph). The engine rpm returns to idle if the driver takes their foot off the accelerator pedal. This concern is caused by improper calibration of the pcm for torque trim control. Torque trim control is used on this m/t to adjust the engine rpm to a suitable speed…
• 10054171Jul 17, 2013Engine. Mazda: when accelerator pedal is slightly depressed, engine rpm temporarily goes above 3,000 while also shifting around 30km/h (19mph) and then returns to idle when foot releases accelerator pedal. Model 2012-2013 mazda3.
• 10053740Jul 17, 2013Brakes, Exterior lighting. Mazda: when vehicle decelerates (applying brakes), the headlights flickers and causes inadequate alternator output (controlled by pcm) when battery experience heavy load. Model 2012-2013 mazda3.
• 10060948Jun 28, 2013Seats. Summary to be provided on a future date.

← All problems reported for the 2013 Mazda MAZDA3