2014 Mazda MAZDA3 Back-over prevention (rear camera) Problems

“There is an existing recall on my car 2014 Mazda 3 dated July 14, 2023 for the glitches with rearview mirror and rearview mirror disconnecting at random. While this has been outstanding for one year Mazda discourages customers from scheduling appointment to get the vehicle inspected and fixed in accordance to the guidance listed in NHTSA recall. I visited Capitol Mazda San Jose on 11/18/23 as well as called them to schedule a check on 7/17/24 but both these times I was informed that there are no parts to be replaced. …”

“The infotainment screen in my Mazda3 developed a large spider crack in the corner. It's available for inspection upon request. It affects my ability to read information on the screen, and partially obstructs my backup camera's image. The problem has been confirmed by both the dealer, who saw the issue firsthand, and Mazda (see Service Alert No.: SA-008/18, issued 02/20/2018 - please note, the spider crack I have is much larger than the ones in the pictures in the Service Alert). There was no warning this issue was going to affect my car, it just happened one day.”

“The rear backup sensors no longer work and did not give any indication they stopped working. They do not detect cars driving up from behind when driving or switching lanes or objects or people behind the car anymore when you reverse. This happened without any notice or warning indications.”

“The contact owns a 2014 Mazda Mazda3. The contact stated while reversing, the rearview camera was inoperable. There was no warning light illuminated. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where an unknown hypothetical diagnostic was made. The contact declined to pay the repair cost. The vehicle was not repaired. The contact stated that the failure had been recurring increasingly. …”

“The contact owns a 2014 Mazda Mazda3. The contact stated that while parked, the rear-view camera displayed a distorted image and failed to work as designed. The vehicle was taken to a dealer where it was diagnosed that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 23V487000 (Back Over Prevention). The failure mileage was approximately 80,000.”