2013 Mazda MAZDA5 Technical Service Bulletins

220 technical service bulletins (TSBs) are on record for the 2013 Mazda MAZDA5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10110995Nov 11, 2013Wheels. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.Use extra care when cleaning wheels.
• 10097805Oct 28, 2013Equipment. A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. It is most noticeable when the a/c is first turned on. This odor is the result of mold growth in the a/c evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “mazda air cooling coil coating” is available…
• 10097722Aug 22, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097390Jun 14, 2013Equipment. To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles.
• 10097394Jun 4, 2013Equipment. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10097382May 28, 2013Engine. Some vehicles may exhibit a squeak noise from the engine compartment when the vehicle starts moving and/or at the time of transmission shifting. This is caused by stick-slip noise occurring at the contact surfaces between the no. 4 engine mount rubber and the no. 4 engine mount bracket when the engine shakes back and forth.
• 10097375Apr 17, 2013Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10097377Apr 10, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097348Mar 11, 2013Transmission and drivetrain. Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission.note:•atf m-v (type m5) is not the same fluid as mercon®v or mercon®lv atf.•atf m-v (type m5) has a greater viscosity than mercon®v and mercon®lv atf in low temperatures.
• 10097343Mar 11, 2013Equipment. This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any poten-tial interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.•floor mat moves forward due to improper installation.•inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used.•floor mat is…
• 10052155Mar 11, 2013Equipment. Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. Various models and model years.
• 10097369Mar 4, 2013Equipment. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or hid bulb seal no. 1 (b) and bulb seal no.
• 10097367Mar 4, 2013Transmission and drivetrain. Always be sure to use the correct automatic transmission fluid when replacing atf. Using the wrong atf may cause shift quality complaints or may even damage the transmission.note:•atf m-v (type m5) is not the same fluid as mercon®v or mercon®lv atf.•atf m-v (type m5) has a greater viscosity than mercon®v and mercon®lv atf in low temperatures. •atf m-v (type m5) has a greater anti-judder specification than mercon®v…
• 10052160Mar 4, 2013Exterior lighting. Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation.
• 10097320Feb 19, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097295Jan 15, 2013Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10097300Jan 14, 2013Equipment. Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
• 10097941Dec 21, 2012Exterior lighting. Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural henomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light…
• 10097942Dec 19, 2012Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10059870Dec 19, 2012Engine, Equipment. Summary to be provided on a future date.

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