2014 Mazda MAZDA6 Technical Service Bulletins

757 technical service bulletins (TSBs) are on record for the 2014 Mazda MAZDA6. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10111036Jul 12, 2017Electrical system. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.
• 10111035Jul 12, 2017Transmission and drivetrain, Engine, Electrical system. Some 2012-2016 Mazda3s, 2013-2015 CX-5s and 2014-2015 Mazda6s may experience the Check Engine Light ON with DTC P0101 and/or P061B and/or driveability problem after reprogramming the PCM using IDS versions 105.02 to 105.04. If the PCM is reprogrammed with any software number included in the attached file and the throttle valve has too much carbon build up, the engine air amount calculation by the problem software…
• 10120372Jul 6, 2017Steering. Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.
• 10111042Jul 6, 2017Electrical system, Transmission and drivetrain. Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
• 10111034Jul 6, 2017Visibility (wipers, defrost, mirrors). CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
• 10111033Jul 6, 2017Exterior lighting. High Beam Control (HBC) system frequently asked questions (FAQ)
• 10111032Jul 6, 2017Forward collision avoidance. Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
• 10111031Jul 6, 2017Lane departure. Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
• 10111029Jul 6, 2017Lane departure. Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
• 10111028Jul 6, 2017Brakes. Smart City Brake Support (SCBS) frequently asked questions (FAQ)
• 10120370Jul 5, 2017Equipment. Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time.
• 10120363Jun 23, 2017Equipment. Some vehicles may exhibit the driver seat manual lumbar support adjustment (A) inoperative. This may be caused byrepeated stress to the lumbar support lever (C) at location (B).
• 10120359Jun 16, 2017Seats. Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the seat lifter causing the seat to gradually move downward. To eliminate this concern, the play in the lift mechanism gears has been reduced.
• 10120354Jun 12, 2017Transmission and drivetrain. Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.
• 10120351Jun 9, 2017Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) damage. (CX-5 and Mazda6)? Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6)? The bump stopper (C) may be contacting the strut bearing when…
• 10120347Jun 2, 2017Steering. Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface.
• 10120345Jun 2, 2017Equipment. Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan.
• 10186335May 24, 2017Electrical system. Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message "Fctry" is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required.
• 10186334May 22, 2017Electrical system. Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
• 10118129May 22, 2017Electrical system. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10099444Mar 16, 2017Equipment. Permanent dtcs are now displayed with the ids 104 update. The purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. All pcm and tcm dtcs that turn on the check engine light can remain as a permanent dtc. They will not turn on the check engine light or cause drivability concerns. If you encounter a permanent dtc, ignore it and diagnose…
• 10111012Mar 13, 2017Equipment, Electrical system. Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software.
• 10111011Mar 9, 2017Exterior lighting. Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term.
• 10111007Mar 3, 2017Engine cooling. Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan.
• 10111006Mar 2, 2017Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) damage. (CX-5 and Mazda6) *squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) *the bump stopper (C) may be contacting the strut bearing when…
• 10111005Mar 2, 2017Engine cooling. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory.?P0300 - Random misfire detected ?P0301 - Cylinder No.1 misfire detected ?P0302 - Cylinder No.2 misfire detected ?P0303 - Cylinder No.3 misfire…
• 10186313Feb 21, 2017Engine. Multi-Model - engine runs rough and check engine light on with DTCS P0201 and P0204 or P0202 and P0203
• 10185796Jan 20, 2017Fuel system, Air bags, Back-over prevention (rear camera), Brakes. When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451 (fuel tank pressure sensor: sensor characteristic malfunction) stored in memory. This concern may be caused by an increase in discharge resistance due to water accumulated and frozen in the canister vent hose.
• 10185792Jan 19, 2017Equipment, Body and structure. Special Service Tool Shipment - January 2017. In support of the 2014 - 17 Mazda6 and 2016-17 Mazda CX-9, Mazda will ship to all dealers a new Special Service Tool (SST) * The SST will be shipped by Mazda's toool vendor Bosch in the month of January, 2017 * The following SST is the latest addition to the Mazda required tool (MRT).
• 10185795Jan 13, 2017Air bags, Engine cooling. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit/0 degrees Celsious). Some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory.
• 10186246Dec 7, 2016Equipment, Transmission and drivetrain. Whining noise from automatic transaxle. Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above the noise: Depands on the vehicle's speed oinly (the more speed, the more noise) Occurs with all types of dr iving (acceleration, deceleration, steady speed) Does not depend on rpm, gear, or ATF temperature.
• 10185833Oct 25, 2016Back-over prevention (rear camera), Vehicle speed control. Rattle noise from front door glass
• 10185824Oct 10, 2016Back-over prevention (rear camera). Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.
• 10092584Aug 26, 2016Engine. There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service bulletin is to inform you about the water pump sealing mecha-nism and the criteria if replacement is necessary or not.
• 10092582Aug 26, 2016Engine. Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203.note:engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time.p0201:00: fuel injector circuit/open cylinder no.1p0202:00: fuel injector circuit/open cylinder no.2p0203:00: fuel injector circuit/open cylinder no.3p0204:00: fuel injector circuit/open…
• 10092487Aug 11, 2016Equipment. Raising a vehicle with a jack can be dangerous if not done properly. The vehicle can slip off the jack and seri-ously injure someone. In this service information, some important warnings and cautions have been taken from the owner’s manual. For mazda customers who have questions about safely lifting their vehicle to change a flat tire or to install snow chains, please provide a copy of the attached handout for them.
• 10091908Jul 29, 2016Engine. Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. This concern may be caused by an internal failure of the ignition coil(s) due to a high difference between cold and warm ambient temperatures. The production method of the ignition coil has been changed to eliminate this…
• 10091610Jul 22, 2016Body and structure. When removing parts from a vehicle, take caution of this symbol "r". Failing to replace the non-reusable part may cause a system failure.
• 10090763Jul 22, 2016Body and structure. When removing parts from a vehicle, take caution of this symbol "r". Failing to replace the non-reusable part may cause a system failure.
• 10091901Jul 21, 2016Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to:•upper front strut bearing (a) damage. (cx-5 and mazda6)•stick/slip between the front strut bearing and coil spring. (cx-3, cx-5 and mazda6)•the bump stopper (c) may be contacting the strut bearing when the front…
• 10085444Jul 21, 2016Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to:•upper front strut bearing (a) damage. (cx-5 and mazda6)•stick/slip between the front strut bearing and coil spring. (cx-3, cx-5 and mazda6)•the bump stopper (c) may be contacting the strut bearing when the front…
• 10085383Jul 8, 2016Electrical system. Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
• 10105886Jun 26, 2016Equipment. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or hid bulb seal no. 1 (b) and bulb seal no.
• 10092922Jun 24, 2016Visibility (wipers, defrost, mirrors). Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. This concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the roof panel and the seal. To eliminate this concern in the future, a protective film has been installed to the switch and a pad installed to the harness.
• 10092724Jun 24, 2016Engine. If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely.metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold.
• 10092719Jun 24, 2016Brakes. In certain conditions, smart city brake support (scbs) may operate unintentionally. The owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal objects, bumps, or protruding objects on the road.when passing through a toll gate.when passing under a vinyl curtain or flag.plastic objects such as pylons.two-wheeled vehicles…
• 10092070Jun 24, 2016Visibility (wipers, defrost, mirrors). Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. This concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the roof panel and the seal. To eliminate this concern in the future, a protective film has been installed to the switch and a pad installed to the harness.
• 10085289Jun 24, 2016Engine. If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely.metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold.
• 10085288Jun 24, 2016Brakes. In certain conditions, smart city brake support (scbs) may operate unintentionally. The owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal objects, bumps, or protruding objects on the road.when passing through a toll gate.when passing under a vinyl curtain or flag.plastic objects such as pylons.two-wheeled vehicles…
• 10092916Jun 20, 2016Engine. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following dtc(s) stored in memory.•p0300 - random misfire detected•p0301 - cylinder no.1 misfire detected•p0302 - cylinder no.2 misfire detected •p0303 - cylinder no.3 misfire…

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