2019 Mercedes-Benz AMG C43 Technical Service Bulletins

160 technical service bulletins (TSBs) are on record for the 2019 Mercedes-Benz AMG C43. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10248195Dec 7, 2023Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 243, 463, 247, 253, 167, 290, 217, 222 platform) vehicles, the communication module system software does not correspond with the latest series production configuration.
• 10248162Dec 4, 2023Seats. Crease formation on genuine leather seat covers in vehicles with low mileage • Objects left on the seats for extended periods of time (pressure marks). • Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). • Light initial creases due to vehicle handling. • Light creases in the outer covers originating from the production process (missing finish). Heat treatment of…
• 10244837Oct 10, 2023Electrical system. The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in…
• 10241527Aug 28, 2023Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background.
• 10238437Jun 15, 2023Visibility (wipers, defrost, mirrors), Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2016 – 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning control unit software may not meet production specifications. There is a possibility that a stuck open thermostat may wrongly be detected causing the check engine Malfunction Indicator…
• 10233783Mar 1, 2023Steering. Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Cause Insufficient grease lubrication in the clamping area of the mechanical steering column. Remedy Grease the clamping area.
• 10231032Jan 5, 2023Latches, locks and linkages, Electrical system. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.
• 10231031Jan 4, 2023Body and structure. Staining on door trim strips and top and bottom trim elements on rear side windows. Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the problem cannot be rectified by polishing the trim bars with the polishing paste. 2. If the complaint cannot be rectified, replace the door beltline trim bars, door upper trim bars and rear side…
• 10217157Jul 14, 2022Electrical system, Equipment, Steering. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle…
• 10217154Jul 11, 2022Suspension, Equipment. Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear axle shock absorber support bushing will be available individually as a replacement part to avoid any unnecessary shock absorber noise.
• 10217162Jul 7, 2022Electrical system, Equipment. Complaint Customer may have one or more of the following complaints: • Vehicle location is shown incorrectly in the Navigation Display • Navigation destination search is not possible • Street names are not shown in Navigation display • Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re-install map data: • Re-format an empty USB drive…
• 10215212Jun 15, 2022Equipment, Electrical system. Complaint Customer may have one or more of the following complaints: • Vehicle location is shown incorrectly in the Navigation Display • Navigation destination search is not possible • Street names are not shown in Navigation display • Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re-install map data: • Re-format an empty USB drive…
• 10207199Jan 9, 2022Electrical system. Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the integrated GTO and the garage door hand transmitter, the garage door hand transmitter is tested outside the vehicle. 3. The garage door hand transmitter is being…
• 10206077Dec 8, 2021Engine cooling. "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
• 10205837Sep 30, 2021Electrical system, Back-over prevention (rear camera). Model series 190.4 Anti-theft alarm activates without obvious cause.
• 10205807Aug 27, 2021Equipment. The Weather App will not populate local weather data based on current vehicle position.
• 10205814Aug 11, 2021Fuel system. Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
• 10205804Aug 9, 2021Equipment. Insufficient charging or no wireless charging with iPhone 12.
• 10199654Jul 6, 2021Equipment. "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional"
• 10202527Jun 7, 2021Equipment, Transmission and drivetrain. Transmission diagnosis using th eIntelligent Predictive Repair (IPR) tool.
• 10202514May 30, 2021Engine cooling, Fuel system. M17x.xxx Check Engine Light on with Misfire DTC's
• 10202530May 25, 2021Electrical system, Equipment, Engine cooling. Remote start causing CEL and U012600.
• 10189402Feb 18, 2021Steering, Back-over prevention (rear camera), Electrical system. Complaint: Height adjustment of electric steering column adjustment jams in upper / lower adjustment position or it generates a cracking noise when exiting the upper /lower adjustment position (e.g. for Easy Entry function). Cause: Height adjustment runs into upper / lower limit stop and jams there or generates a breakaway cracking noise when exiting the jammed limit stop. Remedy: 1. Move fore/aft adjustment to the…
• 10186148Dec 30, 2020Visibility (wipers, defrost, mirrors). Air Conditioning Intermittently Does Not Cool
• 11031594Oct 29, 2020Visibility (wipers, defrost, mirrors). This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs of litigation, and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold…
• 10181128Sep 16, 2020Steering. Cracking/Creaking Noises Coming From The Area Of The Mechanical Steering Column
• 10179950Aug 26, 2020Transmission and drivetrain. Harsh engagement when changing gear range from P to D or R
• 10179949Aug 24, 2020Transmission and drivetrain. Shifting complaints and transmission fault codes in vehicles with transmission 725.0
• 10179973Aug 14, 2020Electrical system, Engine. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that on certain MY19-20 C-Class, GLC-Class, and AMG GT (205, 253, and 290 platform) vehicles, the software for the AMG drive unit control unit does not correspond to the current series production configuration. As a result, noise may occur from the engine mounts. An authorized Mercedes-Benz dealer will update the software as necessary.
• 10179966Jul 31, 2020Equipment, Other or unknown. Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
• 10178732Jul 20, 2020Equipment. Air Conditioning Intermittently Does Not Cool
• 10178743Jul 10, 2020Suspension, Electrical system. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles cannot be energized after a failure of the acceleration sensors. As a result, noises from the rear axle differential would be noticeable. This is why a software update of the AMG…
• 10178712Jul 2, 2020Fuel system, Other or unknown. Message in the Instrument Cluster "Refill 1L Oil at the Next Fuel Stop"
• 10178715Jun 30, 2020Exterior lighting. Headlamps fogged
• 10177571Jun 30, 2020Exterior lighting, Equipment. Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Check housing cover of lamp unit for natural fogging or dew as per GI82.10-P-009047. . 1. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the…
• 10175245Apr 30, 2020Equipment. NTG5.5 Audio 20 with codes 355 and 357: Vehicle positioning inaccurate / implausible, route guidance not possible
• 10172683Feb 7, 2020Tires, Equipment. Information Label on Tire Sealant
• 10171635Jan 13, 2020Equipment. NTG5.5, NTG6: Vehicle positioning inaccurate / implausible, route guidance not possible
• 10170535Dec 5, 2019Transmission and drivetrain. Update Powertrain Control Unit (PTCU) Software
• 10169591Nov 15, 2019Engine cooling. All MY18/19 AMG Vehicles Equipped with STAR2.3: Engine May Not Automatically Restart
• 10169584Nov 14, 2019Equipment. Update sound system control unit software
• 10164805Aug 15, 2019Equipment. Fraying Headliner Cords
• 10164811Aug 5, 2019Transmission and drivetrain. Throttle lift-off clunking noises at drive shafts of rear axle
• 10164810Aug 5, 2019Suspension, Equipment. Throttle lift-off clunking noises at drive shafts of front axle
• 10162631Jun 27, 2019Visibility (wipers, defrost, mirrors). Outside mirror folding out/in nonfunctional
• 10162611Jun 18, 2019Electrical system. Head-up display (HUD) code 463 ? lines on the display, display flickers
• 10162206May 28, 2019Engine cooling. Check coolant hose from expansion reservoir to cooler and replace if necessary
• 10162197May 22, 2019Electrical system. "High-voltage battery warning message" in instrument cluster
• 10162198May 21, 2019Hybrid propulsion system. Electric range is reduced after brief period
• 10162185May 20, 2019Electrical system. NTG 5.5 head unit - Browser shows "Fault during authentication" message

← All problems reported for the 2019 Mercedes-Benz AMG C43