2019 Mercedes-Benz AMG E53 Technical Service Bulletins

222 technical service bulletins (TSBs) are on record for the 2019 Mercedes-Benz AMG E53. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10241790Aug 18, 2023Electrical system, Equipment. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re-commissioning of the control unit N112/9 - Control unit for telematics services (HERMES), which includes both a…
• 10238437Jun 15, 2023Visibility (wipers, defrost, mirrors), Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2016 – 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning control unit software may not meet production specifications. There is a possibility that a stuck open thermostat may wrongly be detected causing the check engine Malfunction Indicator…
• 10238424Jun 9, 2023Equipment, Electrical system, Other or unknown. In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone (settings -> units)
• 10238425Jun 8, 2023Body and structure, Electrical system. The trunk lid is not drawn into the end position with the help of the trunk lid power closing function after the electric closing process. There is a loud rattling from the trunk or from the trunk lid power closing unit (M14/31). Toothed drive wheel in trunk lid power closing unit (M14/31) has run over the limit stop. Remedy Replace trunk lid power closing unit (M14/31).
• 10233773Mar 23, 2023Engine cooling, Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that the affected vehicles may not meet current On Board Diagnostics (“OBD”) emissions specifications. Under certain conditions, the permanent OBD fault code memory of the 48V ISG control unit may not activate. What We’re Doing MBUSA will conduct a voluntary Emission Recall Campaign in which an authorized Mercedes- Benz…
• 10233783Mar 1, 2023Steering. Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Cause Insufficient grease lubrication in the clamping area of the mechanical steering column. Remedy Grease the clamping area.
• 10231024Jan 9, 2023Suspension. Complaint - AIRMATIC fault message in instrument cluster - Compressor inoperative, 40A compressor fuse possibly triggered. - Vehicle level is not adjusted correctly, the vehicle possibly leans at an angle Cause Moisture in the compressor freezes at temperatures below zero and may block the compressor. As a result, the starting current when the compressor starts up is too high. Fuse is triggered Remedy Replace…
• 10231032Jan 5, 2023Latches, locks and linkages, Electrical system. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.
• 10228809Dec 12, 2022Electrical system, Transmission and drivetrain. Complaint This LI does Not apply to 223 or 206 which use a different generation of 48V systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow LI54.10-P-073164. Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Rely on the faults listed in the Cause section for…
• 10227141Nov 10, 2022Engine cooling. Complaint Red coolant warning in instrument cluster. Fault codes U019F00 or U019F87 current/stored in MRG1 control unit. Cause Various causes Remedy Perform guided test for fault code U019F with XENTRY diagnosis. Verify the following connections are clean and tight.
• 10227148Nov 1, 2022Body and structure, Latches, locks and linkages. Complaint The trunk lid is not latching into the closed position with the help of the trunk lid power closing function after the electric closing process. There is a loud rattling from the trunk or from the trunk lid power closing unit (M14/31). Cause Under Analysis Remedy Please create a PTSS case to MBUSA before attempting repair on the vehicle
• 10225816Oct 27, 2022Electrical system. Complaint This LI does Not apply to 223 or 206 which use a different generation of 48V systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow LI54.10-P-073164. Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Rely on the faults listed in the Cause section for…
• 10222461Sep 12, 2022Steering. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Replace repair kit for steering column height adjustment 2…
• 10222481Sep 8, 2022Electrical system. Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Sometimes, the "My Favorites" category will be unavailable for the entire drive cycle. Cause Current MBUX Multimedia System (A26/17) software release Remedy Software update of MBUX Multimedia System (A26/17) to E905.4 (in development). This document will be…
• 10222468Sep 6, 2022Transmission and drivetrain. Complaint This LI does Not apply to 223 or 206 which use a different generation of 48V systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow LI54.10-P-073164. Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Rely on the faults listed in the Cause section for…
• 11031730Aug 27, 2022Vehicle speed control. Dear Mercedes-Benz Owner: In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) hereby notifies you of additional benefits regarding your vehicle.
• 11031728Aug 19, 2022Vehicle speed control. Dear Mercedes-Benz Owner: In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) hereby notifies you of additional benefits regarding your vehicle.
• 11031727Aug 19, 2022Vehicle speed control. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) hereby notifies you of additional benefits regarding your vehicle.
• 11031731Aug 13, 2022Vehicle speed control. Dear Mercedes-Benz Owner: In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) hereby notifies you of additional benefits regarding your vehicle.
• 11031592Aug 5, 2022Vehicle speed control. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the accelerator pedal wiring harness and connectors from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years/120,000 miles for certain Model Year (“MY”) 2016-2019 Mercedes-Benz E-Class and GLC-Class vehicles (213, 238, and 253 platforms).
• 10217157Jul 14, 2022Electrical system, Equipment, Steering. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle…
• 10217163Jul 8, 2022Equipment, Electrical system. Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate to "Settings" -> "Accessibility" -> "Touch" and turn the "BackTap" option OFF.
• 10213051May 27, 2022Brakes. Complaint ESP®, BAS, PRE-SAFE®, HOLD function, Hill-Start Assist and ESP® trailer stabilization are unavailable. Also the adaptive brake lights, Adaptive Brake Assist and/or ATTENTION ASSIST may be unavailable. The brake system continues to operate with normal effectiveness. The support functions listed may be unavailable, but are available again after an ignition off/on cycle.
• 10207199Jan 9, 2022Electrical system. Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the integrated GTO and the garage door hand transmitter, the garage door hand transmitter is tested outside the vehicle. 3. The garage door hand transmitter is being…
• 10207209Jan 4, 2022Equipment, Fuel system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019 AMG E-Class (213 platform), AMG E-Class Coupe/Convertible (238 platform), AMG CLS-Class (257 platform) and CLS-Class (257 platform) vehicles, the Emission Control Information label does not correspond with valid vehicle specifications. As a result, customers may encounter issues…
• 10206080Dec 17, 2021Engine cooling. The exhaust gas cleaning information label does not correspond to currently valid specifications. It is therefore possible that the emission classification given on the information label may not correspond to the certified classification. This issue has no impact on the vehicle's registration papers.
• 10206077Dec 8, 2021Engine cooling. "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
• 10206067Dec 2, 2021Equipment, Electrical system. MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated
• 10206063Dec 1, 2021Electrical system. "Functional impairment of 48 V on-board electrical system "
• 10205837Sep 30, 2021Electrical system, Back-over prevention (rear camera). Model series 190.4 Anti-theft alarm activates without obvious cause.
• 10205806Aug 30, 2021Equipment. Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened.
• 10205812Aug 27, 2021Equipment. The customer may note that the Dashcam feature is inoperable with one of the following complaints.
• 10205813Aug 24, 2021Electrical system. On vehicles with code 077 HERMES dummy module the following functions are restricted, unavailable.
• 10205817Aug 13, 2021Equipment, Other or unknown. Important new emission service campaign information.
• 10205814Aug 11, 2021Fuel system. Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
• 10205811Aug 9, 2021Equipment. The customer may note that the Dashcam feature is inoperable with one of the following complaints.
• 10205804Aug 9, 2021Equipment. Insufficient charging or no wireless charging with iPhone 12.
• 10205810Aug 3, 2021Equipment. The customer may note that the Dashcam feature is inoperable with one of the following complaints.
• 10205809Aug 2, 2021Equipment. The customer may note that the Dashcam feature is inoperable with one of the following complaints:
• 10199654Jul 6, 2021Equipment. "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional"
• 10202527Jun 7, 2021Equipment, Transmission and drivetrain. Transmission diagnosis using th eIntelligent Predictive Repair (IPR) tool.
• 10202514May 30, 2021Engine cooling, Fuel system. M17x.xxx Check Engine Light on with Misfire DTC's
• 10189402Feb 18, 2021Steering, Back-over prevention (rear camera), Electrical system. Complaint: Height adjustment of electric steering column adjustment jams in upper / lower adjustment position or it generates a cracking noise when exiting the upper /lower adjustment position (e.g. for Easy Entry function). Cause: Height adjustment runs into upper / lower limit stop and jams there or generates a breakaway cracking noise when exiting the jammed limit stop. Remedy: 1. Move fore/aft adjustment to the…
• 11031594Oct 29, 2020Visibility (wipers, defrost, mirrors). This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs of litigation, and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold…
• 10179949Aug 24, 2020Transmission and drivetrain. Shifting complaints and transmission fault codes in vehicles with transmission 725.0
• 10179907Aug 3, 2020Lane departure. Engine diagnosis warning lamp activated - Fault code P012800
• 10179951Jul 20, 2020Electrical system. AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
• 10178732Jul 20, 2020Equipment. Air Conditioning Intermittently Does Not Cool
• 10178729Jul 20, 2020Body and structure, Equipment. Hold detent for front door hinges
• 10178743Jul 10, 2020Suspension, Electrical system. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles cannot be energized after a failure of the acceleration sensors. As a result, noises from the rear axle differential would be noticeable. This is why a software update of the AMG…

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