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Body and structurePart report

2013 Mercedes-Benz C250 Body and structure Problems

Complaints
11about this part
Share
4%of 278 total for the year
Median mileage
63,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 11 complaints about the body and structure of the 2013 Mercedes-Benz C250, 4% of the 278 complaints for this model year. Where a mileage was given, the median is 63,000 miles. 1 of these say a crash was involved and 2 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On 1/29/17 we awoke to the smell of smoke coming from our garage. Upon opening the inside door to our garage, we discovered the entire garage was on fire. Subsequent investigations resulted in an unknown cause. However the fire was centered around the left rear of the vehicle and the left rear door was found open/ajar? The car had been parked in the garage for over 24 hours prior and as recently as 9pm the night before all was well when I visited the garage?”

NHTSA complaint #10954982, filed 2017-02, 25,500 miles

“The door handle breaks from the inside making it where you can't exit the vehicle without the vehicle's engine on and window rolled down to open handle from the outside of the vehicle. Mercedes considers the door handle to be a trim piece and not a functional piece of the vehicle. This is a very serious issue and should be a recall or at least covered in the extended warranty that customers purchase. In an emergency situation I would not be able to exit my vehicle if the engine was turned off.”

NHTSA complaint #10954598, filed 2017-02, 75,000 miles

“On may 13, 2018, my driver's side door handle would not open. I had been driving and went to exit the vehicle and could not get out. I panicked that I could not exit. I had to start the car to roll down the window and to open drivers door from outside. I took it in for service repair and notified the plastic handle broke away inside the door panel. Told it would be 6-12 months or longer wait time to receive replacement door panel. Mercedes benz does not just sell a handle replacement and have to purchase the whole interior door trim.”

NHTSA complaint #11093925, filed 2018-05, 74,000 miles

“Inside drivers door handle broke at the attach point to cable. On inspection found that handle is manufactured in such a way that it does not have enough material in the body of the joint to maintain integrity for such a high use item. This presents a danger as the handle will fail and could fail in a dangerous situation, trapping the driver in the car.”

NHTSA complaint #11051131, filed 2017-11, 28,000 miles

“The interior door latch broke, keeping the driver from opening the door and safely exiting the vehicle. This is a known defect in many mercedes benz vehicles where the inside of the door latch snaps off inside the door. To exit the vehicle, the driver must lower the window and open the door from the outside.”

NHTSA complaint #11065513, filed 2018-01, 63,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
2014117%
2013114%
201273%

Other parts of the 2013 Mercedes-Benz C250

Air bags
163 complaints
Engine
46 complaints
Fuel system
29 complaints
Other or unknown
19 complaints
Steering
19 complaints
Electrical system
14 complaints
Transmission and drivetrain
14 complaints
Suspension
5 complaints
Vehicle speed control
5 complaints
Brakes
4 complaints
Seat belts
4 complaints
Electronic stability control
3 complaints

← All problems reported for the 2013 Mercedes-Benz C250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology