2002 Mercedes-Benz C320 Air bags Problems
- Complaints
- 4about this part
- Share
- 6%of 68 total for the year
- Median mileage
- 92,887miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the air bags of the 2002 Mercedes-Benz C320, 6% of the 68 complaints for this model year. Where a mileage was given, the median is 92,887 miles. 3 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Mercedes benz 2002, C320 *steering wheel malfunction warning *seats malfunction *brake and oil fluid misleading info *battery drain *turning signals requiring new harness that cost a lot $$$.”
NHTSA complaint #10297061, filed 2009-12, 92,887 miles“2002 mercedes C320 air bag did not deploy on either side. *** no answer required*** the air bags failed to deploy during a head on collision with another vehicle. The consumer feels that had the air bags deployed neither he nor his wife would have sustained injuries. The consumer contacted the manufacturer and they are going to send a factory inspector to inspect the vehicle.”
NHTSA complaint #10145334, filed 2006-01“Drivers side and passenger side airbags failed to delpoy during a fourty-five per hour front collision, dealer has yet to be contacted. Consumer stated the tel-aid also failed to operate, in which it was unable to brake the vehicle.”
NHTSA complaint #8003701, filed 2002-02“The contact owned a 2002 Mercedes-Benz C320. The contact called on behalf of the driver. While driving at an unknown speed, the driver lost control of the vehicle. The vehicle spun around several times and crashed into a tree. The air bags failed to deploy and the vehicle caught on fire. The driver was killed on impact. A police report was filed. The vehicle was towed by the police and deemed destroyed. The dealer was not contacted. The manufacturer was not made aware of the failure. The vehicle was not diagnosed. The failure mileage was unknown.”
NHTSA complaint #11150281, filed 2018-11Related service bulletins
- 10028586Feb 27, 2009Mercedes vehicle: the srs indicator lamp is illuminated and code b1058 and b2dbo are stored, replace the srs control unit. Models 203 and model 209. Model years unknown.
Air bags: other model years
Other parts of the 2002 Mercedes-Benz C320
36 complaintsSeats
23 complaintsElectronic stability control
5 complaintsExterior lighting
5 complaintsTransmission and drivetrain
5 complaintsBrakes
3 complaintsOther or unknown
3 complaintsEngine cooling
2 complaintsFuel system
2 complaintsLatches, locks and linkages
2 complaintsSteering
2 complaintsBody and structure
2 complaints
← All problems reported for the 2002 Mercedes-Benz C320
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology