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SteeringPart report

2009 Mercedes-Benz C350 Steering Problems

Complaints
20about this part
Share
31%of 65 total for the year
Median mileage
69,450miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 20 complaints about the steering of the 2009 Mercedes-Benz C350, 31% of the 65 complaints for this model year. Where a mileage was given, the median is 69,450 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Car steering lock is broken: parked on a hill facing uphill and when I got back in my car I couldn't start my engine. Lights, radio, display all work fine, but the engine doesn't turn on. Windows, horn, blinkers are all locked. Had to get it towed, diagnosed with steering lock failure. Apparently is a common problem with mercedes of my make and model.”

NHTSA complaint #10749486, filed 2015-08, 78,964 miles

“Parked my vehicle in my garage for week 80,000 miles on vehicle. Tried to start car only remove keys light on dash and all electronics work. Mercedes tow says not battery but steering or ignition component are out! This is looking like a common problem please help because the dealers are wanting thousand or more to replace.”

NHTSA complaint #10816664, filed 2015-12, 80,000 miles

“My car is a 2009 with 33,200 miles on it and the eis/esl (steering lock) failed. I had to pay $1800 for the dealer to fix it. How does a car with so little mileage has a major problem like this? There should be a recall. All the complaints on the same issue should warrant an investigation”

NHTSA complaint #10783769, filed 2015-10, 33,200 miles

“After parking car at work when I went to star vehicle it will nit start or turn over.the car is under 80k miles this is unacceptably disturbing for thisnproblem to occur when I only drive to work and home dmh there should be a discount for thus issue.”

NHTSA complaint #10979855, filed 2017-04, 80 miles

“When I put the key in the ignition it will not turn over no lights display on the dashboard. The radio cuts on and the only thing that displays on the dashboard is the mileage no other lights. When the key is turned to first or second position. The day before when my car would not start I was able to take the key out of the ignition and replace it in the car started right up this time it does nothing. I'm being told it's an esl steering wheel lock issue that is common to this car model.”

NHTSA complaint #11156489, filed 2018-12, 150,000 miles

Related service bulletins

Steering: other model years

YearComplaintsShare of year
201418%
201315%
2010211%
20092031%
20083222%

Other parts of the 2009 Mercedes-Benz C350

Air bags
25 complaints
Electrical system
16 complaints
Exterior lighting
13 complaints
Engine
5 complaints
Brakes
3 complaints
Fuel system
3 complaints
Seats
3 complaints
Other or unknown
2 complaints
Transmission and drivetrain
2 complaints
Seat belts
1 complaints
Body and structure
1 complaints
Suspension
1 complaints

← All problems reported for the 2009 Mercedes-Benz C350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology