2009 Mercedes-Benz C350 Steering Problems
- Complaints
- 20about this part
- Share
- 31%of 65 total for the year
- Median mileage
- 69,450miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 20 complaints about the steering of the 2009 Mercedes-Benz C350, 31% of the 65 complaints for this model year. Where a mileage was given, the median is 69,450 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Car steering lock is broken: parked on a hill facing uphill and when I got back in my car I couldn't start my engine. Lights, radio, display all work fine, but the engine doesn't turn on. Windows, horn, blinkers are all locked. Had to get it towed, diagnosed with steering lock failure. Apparently is a common problem with mercedes of my make and model.”
NHTSA complaint #10749486, filed 2015-08, 78,964 miles“Parked my vehicle in my garage for week 80,000 miles on vehicle. Tried to start car only remove keys light on dash and all electronics work. Mercedes tow says not battery but steering or ignition component are out! This is looking like a common problem please help because the dealers are wanting thousand or more to replace.”
NHTSA complaint #10816664, filed 2015-12, 80,000 miles“My car is a 2009 with 33,200 miles on it and the eis/esl (steering lock) failed. I had to pay $1800 for the dealer to fix it. How does a car with so little mileage has a major problem like this? There should be a recall. All the complaints on the same issue should warrant an investigation”
NHTSA complaint #10783769, filed 2015-10, 33,200 miles“After parking car at work when I went to star vehicle it will nit start or turn over.the car is under 80k miles this is unacceptably disturbing for thisnproblem to occur when I only drive to work and home dmh there should be a discount for thus issue.”
NHTSA complaint #10979855, filed 2017-04, 80 miles“When I put the key in the ignition it will not turn over no lights display on the dashboard. The radio cuts on and the only thing that displays on the dashboard is the mileage no other lights. When the key is turned to first or second position. The day before when my car would not start I was able to take the key out of the ignition and replace it in the car started right up this time it does nothing. I'm being told it's an esl steering wheel lock issue that is common to this car model.”
NHTSA complaint #11156489, filed 2018-12, 150,000 milesRelated service bulletins
- 10167002Feb 25, 2014Creaking noise when making vertical or longitudinal adjustment to electrical steering column
- 10167003Feb 18, 2014Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were…
- 10053799Aug 15, 2013Xentry (mercedes): red display message in instrument cluster power steering malfunction and steering assistance is reduced, check immediately the owner's manual after engine…
- 10167550Jul 18, 2013Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice…
Steering: other model years
Other parts of the 2009 Mercedes-Benz C350
25 complaintsElectrical system
16 complaintsExterior lighting
13 complaintsEngine
5 complaintsBrakes
3 complaintsFuel system
3 complaintsSeats
3 complaintsOther or unknown
2 complaintsTransmission and drivetrain
2 complaintsSeat belts
1 complaintsBody and structure
1 complaintsSuspension
1 complaints
← All problems reported for the 2009 Mercedes-Benz C350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology