2015 Mercedes-Benz C400 Problems
- Complaints
- 10filed with NHTSA
- Median mileage
- 41,850miles, 6 complaints with mileage
- Recalls
- 8campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- 4 / 5stars overall, 2 rated versions
- EPA fuel economy
- 24 mpgcombined, 3.0L 6-cyl 4WD · 21 city / 28 hwy
Sources: NHTSA records for the 2015 Mercedes-Benz C400 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 10 consumer complaints for the 2015 Mercedes-Benz C400. The part named most often is body and structure, with 6 complaints (60% of the total), followed by electrical system (1) and electronic stability control (1). 6 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 41,850 miles. NHTSA lists 8 recall campaigns and 116 technical service bulletins for this model year. Body and structure complaints overlap with 2 recall campaigns covering the roof and pillars and 11 technical service bulletins filed under the same part. Electrical system complaints overlap with 44 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Body and structure6 60%
- Electrical system1 10%
- Engine1 10%
- Other or unknown1 10%
- Suspension1 10%
Example complaints
Body and structure: “My boyfriend and I were driving my 2015 MB C400 down the road in November 2020 and it was a beautiful day out so we decided we would open the sunroof to get some fresh air. I was driving so my boyfriend pressed the button for the sunroof to open. As the sunroof was opening, there was a cracking and popping sound coming from above us. We immediately pulled over at a gas station to see what was happening. Upon getting out of the car and looking closer at the sunroof, we noticed many cheap plastic components that were just broken and crumbled laying inside the sunroof tract. …”
NHTSA complaint #11595949, filed 2024-06Electrical system: “While driving the vehicle on the highway at 70 MPH, the cruise control shut off and the car began to slow down. I was able to maintain control and noticed 3 error messages including: ESC inoperable, cruise control inoperable, and collision prevention plus inoperable. I was able to continue driving and when I went to accelerate from a stop light, the accelerator was unresponsive and took several seconds for the vehicle to move almost causing an accident from a car traveling close behind me. All of this happened while I was driving the vehicle to the dealership for its first service. …”
NHTSA complaint #10819922, filed 2016-01, 5,300 milesEngine: “Engine randomly stalls after sitting at red light/or while in traffic. All warning/dashboard lights come on and you can only start the car by putting it in park, then pushing start. The car has less than 10k miles. Dealership can't find code or replicate the issue. Internet searches indicate it is an issue and other makes and models have been recalled, but without a code the dealership doesn't know what to do. I was nearly rear-ended because it doesn't happen until you take your foot off the brake and press the gas to move forward, and that's when the engine shuts off completely. …”
NHTSA complaint #11021610, filed 2017-09, 9,700 milesMileage when problems were reported
50% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 5,300 and 100,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2015 Mercedes-Benz C400. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| C-Class · sedan 4WD | ★★★★☆ | 5 / 4 | 5 | 5 | 4 · 11.0% risk |
| C-Class · sedan RWD | ★★★★☆ | 5 / 4 | 5 | 5 | 4 · 11.0% risk |
Driver aids listed by NHTSA for the 2015 model year: forward collision warning standard, lane departure warning optional, automatic emergency braking not available.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2015 Mercedes-Benz C400 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| C400 4matic 4WD | 3.0L 6-cyl | 7-speed automatic | 21 | 28 | 24 | $3,400 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 23V854000Dec 15, 2023Structure › Body › Roof and pillarsCovers: Mercedes-Benz C400 2015, CLA250 2014–2019, C300 2015–2020 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof…
- 21V197000Mar 19, 2021Structure › Body › Roof and pillarsCovers: Mercedes-Benz C400 2015, AMG S63 2014–2020, CLA250 2014–2019 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300…
- 19V787000Nov 1, 2019CommunicationCovers: Mercedes-Benz C400 2015, C300 2013–2017, E350 2013–2016 +62 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle…
- 17V627000Oct 6, 2017Air bags › FrontalCovers: Mercedes-Benz C400 2015, C300 2012–2018, AMG C63 2012–2018 +21 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG…
- 15V845000Dec 16, 2015Steering › Electric power assist systemCovers: Mercedes-Benz C400 2015, C300 2015
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of…
- 15V138000Mar 10, 2015Fuel system, gasoline › Delivery › Fuel pumpCovers: Mercedes-Benz C400 2015, C300 2015
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 C300 4matic and C400 4matic vehicles manufactured April 7, 2014, to July 25, 2014. In the affected vehicles, the fuel delivery module may be improperly secured to the fuel tank. Secondly…
See all 8 recalls for the 2015 Mercedes-Benz C400 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 116 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037228Aug 28, 2026Steering. Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering…
- 11036511Aug 24, 2026Electrical system, Body and structure. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy…
- 11036142Aug 12, 2026Electrical system. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11034064Jun 19, 2026Visibility (wipers, defrost, mirrors), Engine. Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer…
- 11033855Jun 12, 2026Electrical system. Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The root cause is…
Other model years of the Mercedes-Benz C400
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2015 | 10 | 41,850 | 8 | 4 | 24 | — | Not enough data |
All Mercedes-Benz C400 model years
Frequently asked questions
How many NHTSA complaints does the 2015 Mercedes-Benz C400 have?
NHTSA recorded 10 consumer complaints for the 2015 Mercedes-Benz C400 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2015 Mercedes-Benz C400 is reported most often?
Body and structure is named most often, in 6 complaints (60% of the total), followed by electrical system with 1.
Has the 2015 Mercedes-Benz C400 been recalled?
NHTSA lists 8 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2015 Mercedes-Benz C400 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2015 Mercedes-Benz C400 4 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2015 Mercedes-Benz C400 get?
The EPA rates the 2015 Mercedes-Benz C400 (C400 4matic, 3.0L 6-cyl) at 24 mpg combined, 21 city and 28 highway, with an estimated annual fuel cost of $3,400 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2015 Mercedes-Benz C400 reported?
Among the 6 complaints that include a mileage, the median is 41,850 miles and the middle half falls between 5,300 and 100,000 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.