2015 Mercedes-Benz CLS400 Problems
- Complaints
- 8filed with NHTSA
- Median mileage
- 23,250miles, 6 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 24 mpgcombined, 3.0L 6-cyl RWD · 20 city / 29 hwy
Sources: NHTSA records for the 2015 Mercedes-Benz CLS400 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 8 consumer complaints for the 2015 Mercedes-Benz CLS400. The part named most often is electrical system, with 3 complaints (38% of the total), followed by electronic stability control (2) and brakes (1). 6 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 23,250 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 4 recall campaigns and 106 technical service bulletins for this model year. Electrical system complaints overlap with 35 technical service bulletins filed under the same part. Electronic stability control complaints overlap with 2 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system3 38%
- Brakes1 13%
- Engine1 13%
- Exterior lighting1 13%
- Seats1 13%
- Steering1 13%
- Wheels1 13%
Example complaints
Electrical system: “Despite NHTSA recall # 15v137 was issued on march 12th,2015 I was sold a CLS400 on march 14th. Neither at time of sale nor thereafter I was notified about this recall. It seems that dealership was in violation of mercedes benz USA's stop-sale order issued to dealers on march 13th.”
NHTSA complaint #10721652, filed 2015-05, 30 milesElectronic stability control: “This is the 2nd time my 2015 CLS400 mercedes has been returned to the dealership for this reoccurring problem of the electronic command system totally shutting down while the vehicle is being driven on the street and frwy.navigation blinks on & off,side view mirrors fold in & out while vehicle is being driven,radio turns on & off,electronic braking system activated itself while I was driving on the frwy & around town,keyless entry would not work so I had to use the manual key to get into vehicle & remove push start button to insert the key to start vehicle,windows would not work nor air…”
NHTSA complaint #10778277, filed 2015-09, 9,000 milesBrakes: “A few times a month, the emergency brake light comes on and the car's engine and volume start to decrease. The temporary fix, is to release the emergency brake.”
NHTSA complaint #11319021, filed 2020-03, 40,000 milesEngine: “2015 mercedes benz CLS 400 - Engine caught fire while in a parking lot approximately 10 minutes after i parked it and went inside department store. The vehicle had no open recalls”
NHTSA complaint #11504181, filed 2023-01Mileage when problems were reported
100% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 9,000 and 40,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2015 Mercedes-Benz CLS400 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| CLS400 RWD | 3.0L 6-cyl | 7-speed automatic | 20 | 29 | 24 | $3,400 |
| CLS400 4matic 4WD | 3.0L 6-cyl | 7-speed automatic | 19 | 26 | 22 | $3,750 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 19V787000Nov 1, 2019CommunicationCovers: Mercedes-Benz CLS400 2015–2016, C300 2013–2017, E350 2013–2016 +62 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle…
- 15V505000Aug 11, 2015Engine and engine cooling › EngineCovers: Mercedes-Benz CLS400 2015, E350 2016, E400 2016 +3 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015…
- 15V137000Mar 10, 2015Exterior lightingCovers: Mercedes-Benz CLS400 2015, CLS550 2012–2015, CLS63 2012–2015
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the…
- 15V088000Feb 13, 2015Structure › Body › HoodCovers: Mercedes-Benz CLS400 2015, E400 Hybrid 2013–2015, E350 2013–2015 +5 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63…
Recall details for the 2015 Mercedes-Benz CLS400 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 106 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11033016May 26, 2026Electrical system. Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before…
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029959Mar 9, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029062Feb 25, 2026Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging…
Other model years of the Mercedes-Benz CLS400
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2015 | 8 | 23,250 | 4 | — | 24 | — | Not enough data |
All Mercedes-Benz CLS400 model years
Frequently asked questions
How many NHTSA complaints does the 2015 Mercedes-Benz CLS400 have?
NHTSA recorded 8 consumer complaints for the 2015 Mercedes-Benz CLS400 as of Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2015 Mercedes-Benz CLS400 is reported most often?
Electrical system is named most often, in 3 complaints (38% of the total), followed by electronic stability control with 2.
Has the 2015 Mercedes-Benz CLS400 been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2015 Mercedes-Benz CLS400 get?
The EPA rates the 2015 Mercedes-Benz CLS400 (CLS400, 3.0L 6-cyl) at 24 mpg combined, 20 city and 29 highway, with an estimated annual fuel cost of $3,400 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2015 Mercedes-Benz CLS400 reported?
Among the 6 complaints that include a mileage, the median is 23,250 miles and the middle half falls between 9,000 and 40,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.