2009 Mercedes-Benz E320 Technical Service Bulletins

108 technical service bulletins (TSBs) are on record for the 2009 Mercedes-Benz E320. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10166081Jul 12, 2014Body and structure. Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. If the backrest frame is exposed as a result, the actions must always be performed in order to avoid follow-up repairs.
• 10166103Jul 10, 2014Seats. The controls on the partially electric seat adjustment switch stick or are loose or broken.
• 10166090Jul 10, 2014Seats. Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjustment can only be adjusted for 2 sec with the seat adjustment switch (seat can only be adjusted in longitudinal direction in fits and starts). 5.
• 10165843Jul 10, 2014Transmission and drivetrain. Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assistance systems limited). With fault code P060600 there may be a display message (assistance systems limited).
• 10166084Jul 9, 2014Seats. Rubbing noises at the point at which the covering rubs against the cover. Only occurs on vehicles with the sport package .
• 10166083Jul 9, 2014Air bags. Rubbing noises arise between the covering and cover of the sidebag
• 10166082Jul 9, 2014Seats. Noises from area of seat adjuster or cushion frame.
• 10136031Jun 23, 2014Engine cooling. Engine noises (rattling) after engine start
• 10167525Mar 3, 2014Equipment. Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
• 10167009Feb 25, 2014Electrical system. Battery discharged, vehicle does not start.
• 10166994Feb 25, 2014Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
• 10167000Feb 18, 2014Steering. Surface damage on steering wheel trim
• 10166975Feb 11, 2014Equipment. This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with…
• 10167015Feb 10, 2014Electrical system. The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
• 10166976Feb 3, 2014Equipment. Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
• 10167040Feb 1, 2014Electrical system. This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz dealer will update the mbrace control module software at the next workshop visit.
• 10205233Aug 5, 2013Electrical system. Mobile phone cotacts are not transferred completely.
• 10167547Jul 26, 2013Transmission and drivetrain. Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F00.
• 10167566Jul 22, 2013Electrical system. The side air vents in the instrument panel may be reflected in the side windows in sunlight
• 10167564Jul 12, 2013Electrical system. Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
• 10167569Jul 10, 2013Seat belts. Switch for seat belt extender inoperative.
• 10167567Jul 10, 2013Seats. 1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame
• 10167554Jul 10, 2013Engine cooling. Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
• 10167556Jul 9, 2013Equipment. Glove box squeaks/rattles at top left mounting.
• 10167563Jul 8, 2013Electrical system. The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
• 10167572Jul 3, 2013Electrical system. If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS control unit log printout, the repair documentation and with all required documentation listed in Section E of the Form.
• 10167553Jul 1, 2013Fuel system. Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
• 10167552Jun 28, 2013Electrical system. Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced.
• 10167561Jun 27, 2013Exterior lighting. Xenon burner inoperative or flickers
• 10048220Sep 7, 2012Exterior lighting. Xentry (mercedes): headlamp needs replacing due to solder bridge between + and - of connecting cable and/or line at solder point is broken and non functional. Models e320,500,55,350,550,63. No model years listed.
• 10044222Apr 20, 2012Seat belts. Mercedes benz: front or rear seat belt does not roll up correctly. Dirt deposits on the seat belt guide due to soiled seat belt. Also included models 169, f cell, 246, and 231. No model years given.
• 10039252Apr 20, 2012Seat belts. Mercedes-benz: the front seat belt catches when pulled out, because the strap was not guided back properly. Happens on both the passenger and driver's side. *rm updated 5/22/2012.
• 10044181Mar 12, 2012Steering. Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. No model years given. Also included models 168 and 172.
• 10039256May 31, 2011Engine cooling. Mercedes-benz: the malfunction light is on with multiple possible trouble codes stored. There could be a problem with the camshaft and/or scoring of a piston.
• 10039255May 31, 2011Body and structure. Mercedes-benz: the rear door cannot be opened from the outside in cold temperatures. The window guide rail of the door freezes.
• 10039254May 2, 2011Transmission and drivetrain. Mercedes-benz: there is a transmission trouble code stored. It is a diagnostic problem with the wet start-up clutch.
• 10038977Apr 4, 2011Transmission and drivetrain. Mercedes-benz: the auto-transmission switches to limp home mode or has no power. There are multiple possible fault codes. A piston may be damaged.
• 10041208Mar 30, 2011Engine cooling. Mercedes benz: engine light is on with stored trouble codes.
• 10041066Mar 6, 2011Exterior lighting. Mercedes benz: the turn signal light on the mirror fogs up due to temperature differences.
• 10037983Dec 13, 2010Exterior lighting. Mercedes-benz: curve illumination is inoperative.
• 10038225Dec 8, 2010Electrical system, Steering. Mercedes-benz: diagnostic procedures for the driver authorization system.
• 10038218Dec 1, 2010Electrical system. Mercedes-benz: software update for heater lines.
• 10037408Nov 19, 2010Suspension. Mercedes-benz: shock absorber procedure.
• 10034306Jun 11, 2010Air bags. Mercedes: airbag durability and reliability. Air bag srs control module (n2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. With 164, 216 221, 251 and newer, the airbag control unit can be reset five times. With modes 202, 210 and newer, the airbag control unit can be reset three times. Earlier models would have to have their airbag control unit and triggered restrain…
• 10034488Mar 17, 2010Brakes. Xentry(mercedes): sbc control unit cannot be programmed. The sbc control unit is aborted at 20% progress. Due to a defective electronic component in the sbc module, communication between the sbc module and the sbc control unit (a7/3n1) is not possible. The sbc module is a separate part of the sbc programming adapter special tool kit. No model years listed.
• 10034104Mar 16, 2010Equipment. Mercedes: replacing the emergency tensioning retractor. When replacing the left front reversible emergency tensioning retractor (a76) or the right front reversible emergency tensioning retractor (a76/1), return the damaged part to the qec with the warranty parts return slip and with the quick test report.
• 10033070Dec 16, 2009Engine cooling, Electrical system. Xentry (mercedes): engine warning lamp is currently on or was on and a delay fault of the camshaft adjust to current or stored in the engine control unit. Models 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, and 403. No model years listed.
• 10036933Oct 1, 2009Exterior lighting. Xentry (mercedes benz): replacing exterior light bulbs. Exterior lights. Li did not match dtb from which it was created. (main remedy for repair was missing.)
• 10032727Sep 17, 2009Suspension. Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 221; fc5250 drain open circuit or insufficient valve current in model series 251, 164. Defective connecting cables to drain valve at airmatic compressor. This results in the…
• 10032709Aug 13, 2009Transmission and drivetrain. Mercedes: cracking/creaking noises from front axle when vehicle is subject to torsion or when steering wheel is turned. This is mainly heard when the vehicle is stationary or when the vehicle is moving slowly. Relative movement between the frame type integral support and steering plate can cause the plate to make contact with the frame type integral support of the front axle, which in turn causes noises.

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