2012 Mercedes-Benz E350 Technical Service Bulletins

151 technical service bulletins (TSBs) are on record for the 2012 Mercedes-Benz E350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10166994Feb 25, 2014Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
• 10167003Feb 18, 2014Steering. Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code can be erased, but is logged again after another ignition sequence. There is no fault message in the multifunction display.
• 10167000Feb 18, 2014Steering. Surface damage on steering wheel trim
• 10166989Feb 18, 2014Lane departure, Electrical system. Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
• 10167006Feb 12, 2014Electrical system. Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
• 10166975Feb 11, 2014Equipment. This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with…
• 10167015Feb 10, 2014Electrical system. The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
• 10166978Feb 6, 2014Engine cooling. Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
• 10166976Feb 3, 2014Equipment. Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
• 10167040Feb 1, 2014Electrical system. This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz dealer will update the mbrace control module software at the next workshop visit.
• 10166993Jan 31, 2014Suspension. Creaking/squeaking noises from the front axle when steering
• 10167016Dec 12, 2013Electrical system. The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 has a malfunction. - STORED A23300 - Front PARKTRONIC warning element 1 has a malfunction. - STORED
• 10051975Dec 4, 2013Suspension. Xentry (mercedes): with steering at full lock, noise can be heard, like knocking and/or creaking, coming from area of front axle when maneuvering. Models 203 (c240, 320, 32, 230), 171 (slk350, 55, 280), 209 (clk 320, 500, 55, 63), 204 (c300, 350, 250, 63), 207 (e350, 550). No years listed. *pe updated 12/30/13. *pe updated 5/9/14.
• 10045029Sep 13, 2013Exterior lighting. Xentry (mercedes): message will appear indicating high beam assist is activated and is inoperative. Models 204, 212, 207, 221, 216, 218, and 166. No model years listed. *pe updated 11/26/13.
• 10205234Aug 21, 2013Electrical system. Software update of COMAND Online control unit.
• 10044601Aug 13, 2013Engine. Xentry (mercedes): check engine light (cel) is activated; stored in engine control unit is very fine leak. Automatic fuel tank leak test software is sensitive and can produces an erroneous diagnosis. Models 204, 212, 218, 221, 216,and 166 with no model years listed. *pe update 11/22/13.
• 10205237Aug 5, 2013Electrical system. The COMAND unit does not start or the display remains dark.
• 10205236Aug 5, 2013Electrical system. "Metadata loss- Please reimport all media data".
• 10205233Aug 5, 2013Electrical system. Mobile phone cotacts are not transferred completely.
• 10053536Aug 1, 2013Electrical system. Mercedes: due to non corresponding to current production configuration, on some vehicles, manufacturer has updated the soft top control module software. Model 2011-2012 e350, 550.
• 10167546Jul 30, 2013Transmission and drivetrain. FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acceleration" e.g. due to engine intervention. This can affect all NAT2FE+ (7G-TRONIC PLUS) vehicles with engines OM651, OM642LS and M278 in the production period from 04/2011 to…
• 10167547Jul 26, 2013Transmission and drivetrain. Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F00.
• 10205228Jul 25, 2013Equipment. No/poor radio reception in AM frequency range.
• 10167566Jul 22, 2013Electrical system. The side air vents in the instrument panel may be reflected in the side windows in sunlight
• 10167550Jul 18, 2013Steering. Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
• 10167564Jul 12, 2013Electrical system. Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
• 10167569Jul 10, 2013Seat belts. Switch for seat belt extender inoperative.
• 10167567Jul 10, 2013Seats. 1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame
• 10167554Jul 10, 2013Engine cooling. Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
• 10053665Jul 10, 2013Seat belts. Xentry (mercedes): on some vehicles, the seat belt extender switch fails to operate. Model 207. No model years.
• 10167556Jul 9, 2013Equipment. Glove box squeaks/rattles at top left mounting.
• 10167563Jul 8, 2013Electrical system. The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
• 10205265Jul 3, 2013Visibility (wipers, defrost, mirrors). Outside mirror fogged.
• 10167572Jul 3, 2013Electrical system. If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS control unit log printout, the repair documentation and with all required documentation listed in Section E of the Form.
• 10167552Jun 28, 2013Electrical system. Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced.
• 10167544Jun 21, 2013Engine cooling. Harsh 4-3 and/or 4-5 shifts may be experienced, usually more noticeable with light throttle drivers. No check engine light etc. or related diagnostic fault codes. Adaptation values are usually within specification.
• 10052164Apr 24, 2013Transmission and drivetrain. Xentry (mercedes): on some vehicles, sensors are delivering incorrect rpm and control unit of transmission is detecting overspeeding, with possible cause of software error. Models 212.
• 10051973Jan 1, 2013Engine. Mercedes: due to not meeting current specification for the injector coding, the engine control module (ecm) scn coding will be updated to correct condition. Models 2012 212 (e350,550,63), 218 (cls 550).
• 10059802Dec 21, 2012Equipment, Air bags. Summary to be provided on a future date.
• 10050860Nov 13, 2012Body and structure, Latches, locks and linkages. Mercedes (xentry): the inside door handle, on front door, is inoperative due to the bowden cable becoming unhooked from clip and needs to be replaced. Model 207. No model years listed.
• 10051540Oct 26, 2012Engine. Xentry: m271.8 evo engine has poor accelerator response- lack of power under full load and high rpm. Engine diagnosis warning lamp (cel) lights up, vehicle is in limp-home mode (may or may not be intermittent).
• 10048240Sep 13, 2012Electrical system. Xentry (mercedes): after ignition is off, rotary light switch sends wrong signal due to battery discharged and vehicle not starting. Model e350,550,63, c300,350,63,250, glk350. No model years listed.
• 10048220Sep 7, 2012Exterior lighting. Xentry (mercedes): headlamp needs replacing due to solder bridge between + and - of connecting cable and/or line at solder point is broken and non functional. Models e320,500,55,350,550,63. No model years listed.
• 10046379Aug 10, 2012Electrical system. Xentry (mercedes): after taking vehicle out transport mode, instrument cluster displays message sos mbrace service not activated. Models 2013 166, 172, 204, 207, 212, 218, 231, 463.
• 10044222Apr 20, 2012Seat belts. Mercedes benz: front or rear seat belt does not roll up correctly. Dirt deposits on the seat belt guide due to soiled seat belt. Also included models 169, f cell, 246, and 231. No model years given.
• 10044220Apr 20, 2012Seat belts. Mercedes benz: right front seat belt or left front seat belt does not roll up completely. Caused by belt strap scraping on the retractor housing. Also included model cls550 model year 2012.
• 10044164Mar 26, 2012Seat belts. Xentry: mercedes benz: reversible emergency tensioning retractor is compatible with wiring harness, model e350 model year unknown.
• 10044181Mar 12, 2012Steering. Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. No model years given. Also included models 168 and 172.
• 10043810Nov 14, 2011Suspension. Mercedes: airmatic malfunction. Leaking airmatic system and not a faulty compressor.
• 10042945Nov 1, 2011Electrical system. Mercedes: information is being provide concerning certain vehicles that are affected by the central gateway software, which do not meet current specifications and would need updating.

← All problems reported for the 2012 Mercedes-Benz E350