2014 Mercedes-Benz E350 Technical Service Bulletins

138 technical service bulletins (TSBs) are on record for the 2014 Mercedes-Benz E350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10167009Feb 25, 2014Electrical system. Battery discharged, vehicle does not start.
• 10167002Feb 25, 2014Steering. Creaking noise when making vertical or longitudinal adjustment to electrical steering column
• 10166994Feb 25, 2014Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
• 10167003Feb 18, 2014Steering. Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code can be erased, but is logged again after another ignition sequence. There is no fault message in the multifunction display.
• 10167000Feb 18, 2014Steering. Surface damage on steering wheel trim
• 10166989Feb 18, 2014Lane departure, Electrical system. Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
• 10167006Feb 12, 2014Electrical system. Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
• 10166975Feb 11, 2014Equipment. This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with…
• 10167015Feb 10, 2014Electrical system. The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
• 10166978Feb 6, 2014Engine cooling. Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
• 10166976Feb 3, 2014Equipment. Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
• 10167040Feb 1, 2014Electrical system. This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz dealer will update the mbrace control module software at the next workshop visit.
• 10166993Jan 31, 2014Suspension. Creaking/squeaking noises from the front axle when steering
• 10056088Jan 6, 2014Equipment. Xentry (mercedes): control units installed, under driver/front passenger seat, has water entering tray, caused by condensation hose of a/c housing being either dislocated, pinched, crushed or leaking. Model all.
• 10167016Dec 12, 2013Electrical system. The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 has a malfunction. - STORED A23300 - Front PARKTRONIC warning element 1 has a malfunction. - STORED
• 10205234Aug 21, 2013Electrical system. Software update of COMAND Online control unit.
• 10053799Aug 15, 2013Electrical system, Steering. Xentry (mercedes): red display message in instrument cluster power steering malfunction and steering assistance is reduced, check immediately the owner's manual after engine start. Model 207, 204, 212, 231. No model year.
• 10205237Aug 5, 2013Electrical system. The COMAND unit does not start or the display remains dark.
• 10205236Aug 5, 2013Electrical system. "Metadata loss- Please reimport all media data".
• 10205233Aug 5, 2013Electrical system. Mobile phone cotacts are not transferred completely.
• 10167546Jul 30, 2013Transmission and drivetrain. FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acceleration" e.g. due to engine intervention. This can affect all NAT2FE+ (7G-TRONIC PLUS) vehicles with engines OM651, OM642LS and M278 in the production period from 04/2011 to…
• 10167547Jul 26, 2013Transmission and drivetrain. Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F00.
• 10205228Jul 25, 2013Equipment. No/poor radio reception in AM frequency range.
• 10062321Jul 25, 2013Equipment. Summary to be provided on a future date.
• 10167566Jul 22, 2013Electrical system. The side air vents in the instrument panel may be reflected in the side windows in sunlight
• 10167550Jul 18, 2013Steering. Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
• 10053653Jul 15, 2013Electrical system. Xentry (mercedes): on some vehicles, the ready led lights up, only, the parktronic system fails to display obstacles, a low on board electrical system voltage only occurs on engine start up. Models 212, 207, 117. No model years.
• 10167564Jul 12, 2013Electrical system. Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
• 10167569Jul 10, 2013Seat belts. Switch for seat belt extender inoperative.
• 10167567Jul 10, 2013Seats. 1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame
• 10167554Jul 10, 2013Engine cooling. Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
• 10053665Jul 10, 2013Seat belts. Xentry (mercedes): on some vehicles, the seat belt extender switch fails to operate. Model 207. No model years.
• 10167556Jul 9, 2013Equipment. Glove box squeaks/rattles at top left mounting.
• 10167563Jul 8, 2013Electrical system. The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
• 10205265Jul 3, 2013Visibility (wipers, defrost, mirrors). Outside mirror fogged.
• 10167572Jul 3, 2013Electrical system. If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS control unit log printout, the repair documentation and with all required documentation listed in Section E of the Form.
• 10167552Jun 28, 2013Electrical system. Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced.
• 10167544Jun 21, 2013Engine cooling. Harsh 4-3 and/or 4-5 shifts may be experienced, usually more noticeable with light throttle drivers. No check engine light etc. or related diagnostic fault codes. Adaptation values are usually within specification.

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