2014 Mercedes-Benz E550 Technical Service Bulletins

138 technical service bulletins (TSBs) are on record for the 2014 Mercedes-Benz E550. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10241790Aug 18, 2023Equipment, Electrical system. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re-commissioning of the control unit N112/9 - Control unit for telematics services (HERMES), which includes both a…
• 10240203Jul 27, 2023Engine cooling. This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, is extending the warranty coverage on the catalytic converter system in certain Model Year (“MY”)…
• 10237240May 11, 2023Engine cooling. This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: • A check engine Malfunction Indicator Lamp (‘MIL’) may illuminate due to sulfur contamination in the catalyst.
• 10235673Apr 28, 2023Body and structure. To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the “Burl Walnut Trim” in model year 2010 to 2016 Mercedes-Benz E-Class (212 platform) vehicles is defective. This Burl Walnut Trim is also sometimes referred to as “Burred Walnut.”
• 10233796Mar 31, 2023Equipment. Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the even the subframe experiences…
• 10233794Mar 30, 2023Engine cooling. Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the check engine Malfunction Indicator Lamp (‘MIL’).
• 10233780Mar 10, 2023Body and structure, Equipment. Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe…
• 10233778Mar 10, 2023Engine cooling. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the exhaust valve system in certain Model Year (“MY”) vehicles listed below as follows: - MY2011: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 12 years / 120,000 miles…
• 10232334Feb 14, 2023Body and structure. To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the “Burl Walnut Trim” in model year 2010 to 2016 Mercedes-Benz E-Class (212 platform) vehicles is defective. This Burl Walnut Trim is also sometimes referred to as “Burred Walnut.”…
• 10232321Feb 10, 2023Body and structure. Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe…
• 10231042Jan 25, 2023Body and structure. To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the “Burl Walnut Trim” in model year 2010 to 2016 Mercedes-Benz E-Class (212 platform) vehicles is defective. This Burl Walnut Trim is also sometimes referred to as “Burred Walnut.”…
• 10207198Jan 27, 2022Electrical system. Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed in the garage. 2. The garage door drive uses a rolling code system. In contrast to the fixed code system, the LED in the mirror in this case flashes green after programming. 3.
• 10207199Jan 9, 2022Electrical system. Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the integrated GTO and the garage door hand transmitter, the garage door hand transmitter is tested outside the vehicle. 3. The garage door hand transmitter is being…
• 10187793Jan 7, 2021Equipment, Electrical system. Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the…
• 10186141Dec 10, 2020Electrical system. NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
• 10186142Dec 9, 2020Electrical system. Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
• 10186135Dec 9, 2020Electronic stability control, Brakes. If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
• 11031594Oct 29, 2020Visibility (wipers, defrost, mirrors). This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs of litigation, and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold…
• 10179907Aug 3, 2020Lane departure. Engine diagnosis warning lamp activated - Fault code P012800
• 10179951Jul 20, 2020Electrical system. AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
• 10177571Jun 30, 2020Exterior lighting, Equipment. Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Check housing cover of lamp unit for natural fogging or dew as per GI82.10-P-009047. . 1. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the…
• 10176670May 21, 2020Equipment. To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles.
• 10160738Apr 11, 2019Electrical system, Engine. Update engine electronics (ME-SFI) control unit software
• 10151959Jul 23, 2018Seat belts. Seat belt extender toothed rack sluggish or makes noises
• 10151948Jul 19, 2018Electronic stability control, Suspension. Display of suspension setting in head unit implausible
• 10151924Jul 2, 2018Body and structure. Liftgate intermittently does not open fully
• 10205229Nov 15, 2016Equipment. No/poor radio reception in AM frequency range.
• 10205147Nov 14, 2016Engine cooling. Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
• 10205247Aug 25, 2016Equipment. Traffic information service and posibly the voice control, nonfunctional after navigation software update.
• 10205239Aug 16, 2016Equipment. "Anti-theft protection activated".
• 10235972Apr 4, 2016Equipment. Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016
• 10235978Feb 11, 2016Air bags. Recall Campaign announcement for Takata driver airbags.
• 10058529Jul 17, 2015Electrical system. Xentry (mercedes): some vehicles are experiencing a freeze if distronic speed is set and canceled immediately on assistance graphic of instrument panel. Software needs reprogramming. Model 212, 218. No years listed.
• 10135598Mar 25, 2015Engine. Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
• 10135628Oct 14, 2014Equipment. iPhone mobile phone: Various complaints after software update to iOS8
• 10056470Jul 24, 2014Transmission and drivetrain. Xentry (mercedes): combination of fault codes p060c00 and/or p060600, causing various transmission symptoms due to central processing unit, software induced internal control unit fault is detected. Model 212.098, 212.298, 212. 095, 212.195. *pe updated 1/6/15.
• 10056518Jul 14, 2014Forward collision avoidance. Xentry (mercedes): following message displayed in instrument cluster pre-safe functions restricted when the malfunctioning or no warning, for obvious reasons (visual & acoustic) of collision prevention assist. Model 212, 222, 156, 117.
• 10166080Jul 12, 2014Seats. The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
• 10166099Jul 10, 2014Seats. Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
• 10166090Jul 10, 2014Seats. Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjustment can only be adjusted for 2 sec with the seat adjustment switch (seat can only be adjusted in longitudinal direction in fits and starts). 5.
• 10165843Jul 10, 2014Transmission and drivetrain. Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assistance systems limited). With fault code P060600 there may be a display message (assistance systems limited).
• 10056472Jun 20, 2014Electrical system, Steering. Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering malfunction, service required. Steering system is sluggish. Model 117, 156, 176, 242, 246.
• 10055548Jun 10, 2014Equipment. Xentry( mercedes): blind spot inoperative. 06/10/14*lj the cause of the defect comes from moisture & malfunctions on the engine compartment. *lj update 05/16/2015
• 10055546Jun 10, 2014Equipment. The service calibration are not able to be prformed without code 500. 06/10/14
• 10167488Mar 21, 2014Engine cooling. Engine rattling noise after engine start for several seconds
• 10167487Mar 21, 2014Fuel system, Electrical system. Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-pressure pump housing.
• 10167516Mar 13, 2014Engine cooling. Sloshing noises from area of rocker panels/ longitudinal members on left and right.
• 10167527Mar 10, 2014Equipment. Air conditioning intermittently does not cool.
• 10167525Mar 3, 2014Equipment. Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
• 10167533Mar 1, 2014Suspension. This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the weld seams at the rear axle cross member may not be to specification. To correct this condition, an authorized Mercedes-Benz dealer will check the left and right weld seams at the rear axle cross member and repair if necessary at the next workshop visit.

← All problems reported for the 2014 Mercedes-Benz E550