2022 Mercedes-Benz EQS 450 Technical Service Bulletins

281 technical service bulletins (TSBs) are on record for the 2022 Mercedes-Benz EQS 450. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10228826Dec 6, 2022Transmission and drivetrain, Electrical system. Update powertrain and instrument cluster control unit software
• 10228814Dec 5, 2022Electrical system, Equipment. Complaint Customer states that the Hyperscreen Passenger Display (A40/26) may show dark, pixelated images when the display is starting up or shutting off (see attached picture). The complaint is not present when the display is in use and does not occur during every ignition cycle. Cause Implausible video transfer from The MBUX multimedia system (A26/17) during start-up and shut-down sequence. These digital…
• 10228810Dec 2, 2022Electrical system. Complaint The last settings for the Augmented Reality Head-up Display (AR HUD) may not always be saved and the settings are reset to the default state. Cause Instrument Cluster control unit (N133/1) software Remedy Updated Instrument Cluster control unit (N133/1) software will be available in Q1 2023
• 10228807Dec 1, 2022Steering. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.
• 10227150Nov 2, 2022Body and structure, Suspension. Correct torque for rear bearings of front major assembly carrier
• 10225821Oct 31, 2022Latches, locks and linkages. Complaint • The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing so. • In the area of the paneling section of the door, paint damage could be present (picture 1) and/or an abrasion point could be present at the door handle (picture 2) Cause The door handle could be misaligned in the y direction and/or the z direction (picture 3); as a result, the door handle…
• 10225804Oct 21, 2022Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2022 EQS-Class (297 platform) vehicles, instrument cluster control unit software does not correspond with the current series production configuration. The possibility exists that the fault message "Content not available at current vehicle position" is incorrectly shown in the instrument cluster…
• 10222482Sep 30, 2022Electrical system. Complaint No sound from any speakers, regardless of audio source. Cause Incompatible software module (A2979033902) installed on Sound Amp (N40/3). Remedy Perform a software update of the Sound Amp (N40/3) to flash the correct software module (A2979031001) Note for model series 295 only: If the necessary software is not found through XENTRY Diagnosis then open a Diagnosis XSF ticket to request an FSF
• 10222477Sep 14, 2022Latches, locks and linkages. Complaint When attempting to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Cause Faulty microswitch signal at trunk lock. In the event of a problem, the status of the trunk lock (picture 1) does not change during opening/closing of the trunk lid or tailgate. The function of the interior trunk release is not affected…
• 10222461Sep 12, 2022Steering. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Replace repair kit for steering column height adjustment 2…
• 10222484Sep 8, 2022Electrical system. Complaint The customer may have one or more of the following complaints: • Toll system inoperative. The system cannot be activated. • The toll system cannot log into the payment system provider. • The required toll service app is unavailable • The message "service currently not available" is displayed after selecting the "Toll Service" app Cause The serial number of the toll transponder is…
• 10222476Sep 7, 2022Latches, locks and linkages. Complaint The surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the door handle retracts. Cause Motor fault detection (FC B18D96) is triggered in the bearing bracket electronics of the surface-flush door handle (A17/x) during the retracting movement and an adjustment for this cycle is prevented. Remedy Replace bearing bracket of…
• 10219257Aug 18, 2022Electrical system. Beanstandung Customer states that wireless Apple Carplay intermittently may not initiate at start-up. The MBUX Display states "Apple Carplay could not be started. Your device has been connected as a bluetooth phone" Ursache Current MBUX Multimedia System (A26/17) software Abhilfe Updated MBUX Multimedia System (A26/17) software will be released in Q4 2022
• 10219251Aug 5, 2022Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2022 EQS-Class (297 platform) vehicles, the corresponding charging cable was not provided in the vehicle. What We’re Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will provide the corresponding charging cable.
• 10217147Jul 22, 2022Electrical system, Body and structure. Correct seam seal in area of left rear lamp unit
• 10217164Jul 19, 2022Electrical system, Equipment, Other or unknown. Complaint Traffic Light View is intermittently inoperable after updating the MBUX Multimedia System (A26/17) to E316.5. Cause Currently available MBUX software release Remedy A software remedy is currently being developed. Note: Do not replace any parts for this complaint.
• 10217161Jul 18, 2022Engine cooling, Latches, locks and linkages, Equipment, Electrical system. Complaint The vehicle sporadically may not unlock via the radio remote control or Keyless Go. The vehicle may require multiple start attempts before starting. The faults B1A7611 and U113E87 are stored in the electronic ignition lock N73 (both faults must be present). After bus idle, the problem is no longer present. Cause Software fault in electronic ignition lock N73. Remedy Update electronic ignition lock N73 to…
• 10215000Jun 16, 2022Body and structure. Complaint Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without an obstruction (triggering of Pinch Protection). Cause Under investigation. Please open a PTSS/TIPS case for with a quick test and CU log of the Panoramic Roof TSSR223. Remedy Do NOT perform a teach-in of the roof. Please perform the following steps: 1. Create a PTSS/TIPS case 2.
• 10213057May 27, 2022Body and structure. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2022 EQS-Class (297 platform) vehicles, the damping on the front axle and rear engine compartment lining do not correspond to current specifications. Thus, it is possible the electronic drivetrain transmission may result in noise in the cabin. What We’re Doing MBUSA will conduct a service campaign.
• 10213052May 26, 2022Electrical system. Complaint In the "single color" setting, it is not possible to select the color for the ambient lighting. If the setting is changed to "multicolored", the color can be changed. Cause Incorrect personalization in driver's side SAM control unit N10/6. Remedy Carry out personalization for driver's side SAM control unit N10/6.
• 10213050May 17, 2022Electrical system. There is currently a worldwide supply shortage of certain semiconductor components resulting in supply constraints to specific equipment. The Level 1 charging cable for charging at household sockets is currently not available or to a limited extent only. Sales has already notified the markets or dealers about this situation.
• 10213053May 16, 2022Electrical system. Complaint Customer may state that the wrong curve direction arrow is shown in the instrument cluster (driver) display. Cause In navigation map data V10.0 released Q4 2021, some curve sections are partially turned. Therefore, in a right-hand curve, a left-hand direction arrow is sometimes shown or vice versa. Remedy In the event of a customer complaint, V9.1 of NTG7 map data can be installed. This map data version…
• 10210923Apr 8, 2022Transmission and drivetrain, Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2022 EQS-Class (297 platform) vehicles, the powertrain control unit software may not correspond to current product specifications. It is possible that the vehicle may not enter into “READY” mode and if so, the vehicle would not start. In addition, a warning message may be displayed (e.g.
• 10210922Apr 6, 2022Body and structure. Replace guide rails for panoramic sliding sunroof
• 10208752Feb 3, 2022Seat belts. Complaint The warning message “PRE-SAFE inoperative” shown on IC display. “PRE-SAFE Inoperative” message found in cluster. Quick test shows that either left or right front Emergency Tensioning Retractor (ETRs) are unable to communicate with XENTRY Diagnosis. Instrument cluster confirms communication issues with ETRs. Note: If short or open circuit faults are found (or any other faults related to the ETRs)…
• 10207203Jan 27, 2022Electrical system. Complaint Adjustment of the outside mirrors using the driver's door switch group may not be possible or it is not possible to select the left or right outside mirror. Cause Possible software update needed to the switch group, "DSM_WM_D223 - S20/1 - Switch group 'power window assembly and outside mirror adjustment, driver's side'." Remedy Update to the latest software version for DSM_WM_D223 - S20/1 - Switch group…
• 10207188Jan 27, 2022Suspension. Complaint Height adjustment and deactivation of the production or transport mode not possible. Cause The deactivation of the production mode is not stored in the AIRMATIC control unit. The control unit is not operational. Remedy Perform software update of AIRMATIC control unit N51/8.
• 10207200Jan 8, 2022Electrical system. Complaint In the "single color" setting, it is not possible to select the color for the ambient lighting. If the setting is changed to "multicolored", the color can be changed. Cause Incorrect personalization in driver's side SAM control unit N10/6. Remedy Carry out personalization for driver's side SAM control unit N10/6. Procedure in XENTRY Diagnosis: 1. Select driver's side SAM control unit N10/6 2. Adaptations…
• 10207196Jan 6, 2022Transmission and drivetrain. Complaint The fault code C112502 is logged (as current or stored) in the rear axle control unit (N68/4). Cause The fault code is caused by communication with the ESP control unit: 1. After carrying out a quick test or performing a diagnosis on the ESP control unit (N30/3): This fault code occurs in the ESP control unit (N30/3) as a result of the diagnosis performed with XENTRY Diagnosis. At the point of diagnosis…
• 10206077Dec 8, 2021Engine cooling. "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
• 10205154Aug 5, 2016Engine cooling, Other or unknown. Gasket may settle causing a slight oil leak.

← All problems reported for the 2022 Mercedes-Benz EQS 450