2019 Mercedes-Benz GLC350E Technical Service Bulletins

215 technical service bulletins (TSBs) are on record for the 2019 Mercedes-Benz GLC350E. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10199654Jul 6, 2021Equipment. "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional"
• 10202522Jun 4, 2021Electrical system, Engine. Vehicle does not start after charging process
• 10202530May 25, 2021Electrical system, Equipment, Engine cooling. Remote start causing CEL and U012600.
• 10195220Apr 20, 2021Electrical system. For plug in hybrid and electric variants: Complaints about the electric range
• 10191259Mar 12, 2021Transmission and drivetrain. Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain MY 2019 GLC-Class, and GLE-Class (253, and 292 platform) vehicles, the automatic transmission does not meet specification, and thus the possibility exists that a hard and delayed shift operation may occur.
• 10189407Feb 24, 2021Equipment, Electrical system. In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17)
• 10187785Jan 4, 2021Other or unknown, Electrical system, Equipment. The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. - The MBUX multimedia system (A26/17) does not give any spoken or visual driving instructions. Only the destination information and the current route are shown in the MBUX multimedia system (A26/17)
• 10187784Jan 4, 2021Equipment, Electrical system. The customer complains that when the ignition is switched on, pulsating buzzing noises which fluctuate in volume can be heard coming from the area of the instrument panel or the driver's footwell.
• 11031594Oct 29, 2020Visibility (wipers, defrost, mirrors). This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs of litigation, and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold…
• 10183244Oct 12, 2020Equipment, Body and structure. Vehicle interior whistling noises (also stationary)/high cabin interior pressure
• 10181128Sep 16, 2020Steering. Cracking/Creaking Noises Coming From The Area Of The Mechanical Steering Column
• 10181201Sep 11, 2020Fuel system. Replace exhaust gas cleaning information label
• 10179973Aug 14, 2020Electrical system, Engine. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that on certain MY19-20 C-Class, GLC-Class, and AMG GT (205, 253, and 290 platform) vehicles, the software for the AMG drive unit control unit does not correspond to the current series production configuration. As a result, noise may occur from the engine mounts. An authorized Mercedes-Benz dealer will update the software as necessary.
• 10179961Aug 10, 2020Equipment. Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost
• 10179956Aug 10, 2020Electrical system. Xentry Battery Tester results disagree with workshop assessment
• 10179955Aug 7, 2020Steering. Steering wheel heater and/or Distronic function limited
• 10179966Jul 31, 2020Equipment, Other or unknown. Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
• 10178743Jul 10, 2020Suspension, Electrical system. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles cannot be energized after a failure of the acceleration sensors. As a result, noises from the rear axle differential would be noticeable. This is why a software update of the AMG…
• 10176662May 21, 2020Electrical system. Fault code B223209 is logged in the parking control unit
• 10172685Feb 13, 2020Transmission and drivetrain. Update Transmission Control Unit SW (VGS)
• 10172683Feb 7, 2020Tires, Equipment. Information Label on Tire Sealant
• 10171646Jan 14, 2020Equipment. Audible fan noise from area of center console
• 10171662Jan 9, 2020Body and structure, Equipment. Perform Cavity Preservation
• 10170545Dec 23, 2019Equipment. MBUX multimedia system: Mercedes-Benz service stations not available in Navigation menu
• 10169592Nov 19, 2019Electrical system. Model series 253: Time/date and trip computer reset and/or check engine light in instrument cluster with DTC P261029 in ME
• 10164807Aug 19, 2019Steering. Assessment of actuating and operating noise from steering
• 10162631Jun 27, 2019Visibility (wipers, defrost, mirrors). Outside mirror folding out/in nonfunctional
• 10162616Jun 20, 2019Electrical system. Model series 253 modification year 18/1: Engine indicator lamp active and fault code P261029 stored in engine control unit
• 10162611Jun 18, 2019Electrical system. Head-up display (HUD) code 463 ? lines on the display, display flickers
• 10162205May 30, 2019Equipment. MBUX multimedia system: No vehicle image in menu settings
• 10162197May 22, 2019Electrical system. "High-voltage battery warning message" in instrument cluster
• 10162198May 21, 2019Hybrid propulsion system. Electric range is reduced after brief period
• 10162186May 20, 2019Engine cooling. Model series 253: Engine indicator lamp active and fault code P261029 stored in engine control unit
• 10162182May 10, 2019Engine cooling. Retrofit protective grille for additional cooler
• 10162201May 9, 2019Equipment. Model series 253 without navigation: Time and date and/or trip computer reset automatically and without obvious cause
• 10160727Apr 23, 2019Electrical system. COMAND Online (code 531): Wrong date in system settings, incorrect time in instrument cluster
• 10160627Apr 9, 2019Suspension. G Facelift 2018: Knocking noises from rear area on rough roads
• 10160621Apr 2, 2019Engine, Electrical system. Model series 253: Engine indicator lamp active and fault code P261029 present in engine control unit
• 10155144Feb 22, 2019Engine, Electrical system. Model series 253: Engine indicator lamp active and fault code P261029 present in engine control unit
• 10155145Feb 21, 2019Equipment, Electrical system. BR253 without navigation: time and date automatically reset themselves independently and randomly
• 10155134Feb 19, 2019Electrical system. A welcome image is not shown on the instrument cluster.
• 10151933Jul 11, 2018Equipment. Audio 20: Playback stops when a track is changed.
• 10151932Jul 10, 2018Equipment. Audio 20: SD card with audio files is not read
• 10135440Jan 11, 2018Electrical system. Message "SOS - Service Not Activated" in instrument cluster
• 10134794Dec 8, 2017Equipment. Clock is slow in vehicles without navigation
• 10135785Jan 30, 2017Brakes. Brake squeal from front axle at low temperatures
• 10135786Jan 11, 2017Transmission and drivetrain. Perform SCN Coding in Transmission Control Module
• 10205242Nov 29, 2016Equipment. Navigation system permanently displays "Activating".
• 10205240Aug 29, 2016Equipment. Reset the customer-specific data and perform a software update of the AUDIO20 control unit.
• 10205247Aug 25, 2016Equipment. Traffic information service and posibly the voice control, nonfunctional after navigation software update.

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