2024 Mercedes-Benz GLE 350 4MATIC Technical Service Bulletins

160 technical service bulletins (TSBs) are on record for the 2024 Mercedes-Benz GLE 350 4MATIC. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11021143Jul 26, 2025Forward collision avoidance, Electrical system, Lane departure. Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness.
• 11021099Jul 25, 2025Body and structure. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, a bracket on the underbody of the vehicle might not meet current production specifications. Consequently, moisture might collect in the area due to a crack in the bracket. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will inspect the mounting bracket and rework it if necessary.
• 11020697Jul 11, 2025Electrical system. Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable - without warning message in driver display. Display permanently or sporadically discolored and out of focus (see attachment). Cause Software for the A40/12 - Head-up display and N133/1 - Instrument cluster (IC) Remedy Software for the…
• 11020696Jul 11, 2025Electrical system. Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external socket flap of the vehicle socket (direct current) indicates an electrical fault. The actuator does not open. - The vehicle starts or charges normally and without any problems. Cause Software in the control unit "N116/5 - DC…
• 11020279Jul 4, 2025Visibility (wipers, defrost, mirrors). Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : *Important* - ALL Photos and documents MUST be uploaded at the time of claim submission. Photos submitted after the claim was submitted will no longer be accepted. Remedy 1: (Only applies to vehicles produced prior to April 15, 2022) Must be included for warranty: 1.
• 11019638Jun 12, 2025Electrical system. Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable - without warning message in driver display Display permanently or sporadically discolored and out of focus (see attachment) Cause Software for the A40/12 - Head-up display and N133/1 - Instrument cluster (IC) Remedy Software for the…
• 11019747Jun 9, 2025Steering. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function), noise (breakaway noise) when leaving the limit stops of the height adjustment. Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Driver seat control unit software 2.
• 11019011May 30, 2025Seats, Electrical system. Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be activated via voice control. However, the voice control erroneously provides feedback that the seat heating has been activated. Cause A26/17 - MBUX multimedia system (Head unit) software Remedy Software E604 (FUP6) corrects the erroneous…
• 11018712May 30, 2025Electrical system. Complaint MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Head unit software variant. Remedy For all chassis use Xentry to update head unit (A26/17). Target boot software number should be either: • 247 904 6600 (E905.4) OR • 247 904 7500 (E906.1) If vehicle fits all criteria and either target software is not available via Xentry, please…
• 11019018May 21, 2025Transmission and drivetrain. Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to micromovement in the connection between the wheel bearing inner…

← All problems reported for the 2024 Mercedes-Benz GLE 350 4MATIC