2017 Mercedes-Benz GLE 350 Technical Service Bulletins

123 technical service bulletins (TSBs) are on record for the 2017 Mercedes-Benz GLE 350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10244837Oct 10, 2023Electrical system. The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in…
• 10241790Aug 18, 2023Electrical system, Equipment. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re-commissioning of the control unit N112/9 - Control unit for telematics services (HERMES), which includes both a…
• 10208744Feb 16, 2022Interior lighting. Complaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are not affected and remain fully functional. Cause Touchpad (A105) hardware Remedy The serial numbers of the potentially affected parts can be found in the attached list.
• 10206077Dec 8, 2021Engine cooling. "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
• 10205835Sep 16, 2021Other or unknown, Back-over prevention (rear camera), Body and structure. Model series 167 noise on B/C/D pillars.
• 10205819Aug 13, 2021Electronic stability control, Other or unknown. Important new emission service campaign information.
• 10205814Aug 11, 2021Fuel system. Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
• 10199774Jul 30, 2021Transmission and drivetrain. Launch NCU 2021070020- Perform SCN coding in powertrain control unit
• 10202531Jun 16, 2021Interior lighting. Touch pad: Search lighting does not dim or does not turn on.
• 10195220Apr 20, 2021Electrical system. For plug in hybrid and electric variants: Complaints about the electric range
• 10205257Feb 25, 2021Equipment. Model indicator index.
• 10187793Jan 7, 2021Equipment, Electrical system. Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the…
• 10186145Dec 8, 2020Visibility (wipers, defrost, mirrors). Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
• 10184798Nov 17, 2020Equipment, Engine cooling. Replace charge air hose between charge air cooler and turbocharger
• 11031594Oct 29, 2020Visibility (wipers, defrost, mirrors). This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs of litigation, and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold…
• 10179904Aug 28, 2020Electrical system. Implausible "service due" instrument cluster message, head unit pop-up, or Mmc message
• 10179966Jul 31, 2020Equipment, Other or unknown. Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
• 10176670May 21, 2020Equipment. To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles.
• 10172681Feb 19, 2020Electrical system. Event memory in the instrument cluster mileage readings intermittently inaccurate
• 10172683Feb 7, 2020Tires, Equipment. Information Label on Tire Sealant
• 10169609Nov 1, 2019Electrical system. Rework electrical connectors of engine control unit
• 10164807Aug 19, 2019Steering. Assessment of actuating and operating noise from steering
• 10164811Aug 5, 2019Transmission and drivetrain. Throttle lift-off clunking noises at drive shafts of rear axle
• 10162198May 21, 2019Hybrid propulsion system. Electric range is reduced after brief period
• 10160735Apr 18, 2019Electrical system. Update restraint system control unit software
• 10152002Aug 24, 2018Seats. Noises from seat climate control/ seat ventilation
• 10151935Jul 11, 2018Visibility (wipers, defrost, mirrors), Electrical system. Broken sliding sunroof operating switch in the overhead control panel
• 10151945Jul 10, 2018Equipment. Audio 20: Symbols in the status line in the central display can overlap
• 10151934Jul 9, 2018Visibility (wipers, defrost, mirrors), Equipment, Body and structure. Cracking noises at doors in area of window frame
• 10144244Jun 1, 2018Steering. Height adjustment of electric steering column adjustment sticks at top end stop
• 10158372Oct 26, 2017Electrical system. Vehicle does not start, battery discharged.
• 10157098Aug 31, 2017Electrical system. Instrument cluster: HOLD indicator continues to be lit for a few seconds although the vehicle is moving
• 10157079Aug 17, 2017Steering. Correct Torque of Front Left and Right Torsion (Stabilizer) Bar Linkage Nut
• 10135766Jan 13, 2017Transmission and drivetrain. Model series 166 NAG2 (VGS4, DAS3) OM642, initial engagement jerk in R
• 10205147Nov 14, 2016Engine cooling. Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
• 10205251Aug 17, 2016Electrical system. Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.
• 10205250Aug 11, 2016Electrical system. Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.
• 10205154Aug 5, 2016Engine cooling, Other or unknown. Gasket may settle causing a slight oil leak.
• 10166104Jul 10, 2014Seats. The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional
• 10165840Jul 10, 2014Transmission and drivetrain. The 1-2, 2-3 and/or 3-4 acceleration upshift can be uncomfortable when the transmission oil is cold.
• 10165852Jul 9, 2014Equipment, Electrical system. Noise in center console area of W166.
• 10165851Jul 8, 2014Electrical system, Visibility (wipers, defrost, mirrors). Side windows may make noises when closing and opening, or reverse direction when closing.
• 10165850Jul 8, 2014Electrical system, Visibility (wipers, defrost, mirrors). Side windows may make noises when closing and opening, or reverse direction when closing.
• 10166077Jul 3, 2014Equipment. Oxidation products of the cavity preservation can enter the interior compartment via the air conditioning.
• 10167519Mar 25, 2014Body and structure. Belt holder/ retaining tab on side paneling in trunk is broken
• 10167502Mar 21, 2014Suspension. ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at the rear axle is too low. (Veh. up to approx. 7/2012) P1C9C00: The oil pressure at the front axle is too low. (Current veh.) P1C9E00: The oil pressure at the rear axle is too low.
• 10167487Mar 21, 2014Fuel system, Electrical system. Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-pressure pump housing.
• 10167501Mar 20, 2014Suspension. Rumbling noises from the area of the front axle.
• 10167504Mar 14, 2014Transmission and drivetrain. Brake linings on rear axle exhibit differential wear
• 10167532Mar 10, 2014Equipment. A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are still available for ordering. With XENTRY DVD 03/2014 a new telematics DVD with part number A 166 827 21 00 is being shipped. This telematics DVD replaces the previous telematics…

← All problems reported for the 2017 Mercedes-Benz GLE 350