2018 Mercedes-Benz GLE 350 Technical Service Bulletins

133 technical service bulletins (TSBs) are on record for the 2018 Mercedes-Benz GLE 350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11008323Sep 10, 2024Exterior lighting. Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate into the headlamp. This can lead to the formation of condensation on the lens of the headlamp. The headlamps comply with all applicable US standards and regulations. Remedy Check housing cover of lamp unit for natural fogging…
• 11007753Sep 10, 2024Exterior lighting. Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing…
• 11007790Sep 9, 2024Exterior lighting. Complaint Headlamps fogged or droplets forming. Cause Due to the housing cover with pressure compensation diaphragm, the headlamps are a "closed system". This means that the headlamps are protected against acid gases, dirt and exhaust gas. However, moisture can still enter from two sources. Through absorption and desorption (the commonest cause) or through permeation.
• 11007728Sep 9, 2024Transmission and drivetrain. Complaint To insure vehicle down time is kept at a minimum and all required information is available when case is escalated, as well as assist technicians with checks that may help lead in resolving issue without case creation. THIS LI IS NOT TO BE USED AS A REASON FOR CASE CREATION BUT AS A GUIDE IF A CASE IS NEEDED Cause There are, at times, additional steps workshops can do to help diagnose and rectify…
• 11006658Aug 10, 2024Electrical system. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218, 166, 292, 253, 231, and 190 platforms) vehicles with 6 and 8 cylinder gasoline engines, the software of the engine control unit may not meet current…
• 11008064Aug 9, 2024Electrical system, Engine. In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you that on certain Model Year 2011-2018 C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT vehicles with 6 and 8 cylinder gasoline engines, the software of the engine control unit may not meet current specifications. Under certain conditions, the catalyst heating might…
• 11005294Jul 23, 2024Exterior lighting. Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to…
• 11005344Jul 9, 2024Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G-TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G-TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been developed and integrated into XENTRY Diagnosis. This ensures an automated diagnosis process.
• 11005331Jul 9, 2024Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil quality of the transfer case over time Remedy Check initial quick test for faults in the following control units N45 - All-wheel drive (ARS) N127 - 'Drivetrain'…
• 10249726Jan 18, 2024Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, 190/290,217/222, 231, 172) vehicles, the software of the communication module does not correspond with the latest series production configuration.
• 10248162Dec 4, 2023Seats. Crease formation on genuine leather seat covers in vehicles with low mileage • Objects left on the seats for extended periods of time (pressure marks). • Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). • Light initial creases due to vehicle handling. • Light creases in the outer covers originating from the production process (missing finish). Heat treatment of…
• 10244837Oct 10, 2023Electrical system. The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in…
• 10241527Aug 28, 2023Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background.
• 10241790Aug 18, 2023Equipment, Electrical system. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re-commissioning of the control unit N112/9 - Control unit for telematics services (HERMES), which includes both a…
• 10208744Feb 16, 2022Interior lighting. Complaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are not affected and remain fully functional. Cause Touchpad (A105) hardware Remedy The serial numbers of the potentially affected parts can be found in the attached list.
• 10206077Dec 8, 2021Engine cooling. "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
• 10205835Sep 16, 2021Back-over prevention (rear camera), Body and structure, Other or unknown. Model series 167 noise on B/C/D pillars.
• 10205814Aug 11, 2021Fuel system. Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
• 10199774Jul 30, 2021Transmission and drivetrain. Launch NCU 2021070020- Perform SCN coding in powertrain control unit
• 10202531Jun 16, 2021Interior lighting. Touch pad: Search lighting does not dim or does not turn on.
• 10195220Apr 20, 2021Electrical system. For plug in hybrid and electric variants: Complaints about the electric range
• 10186145Dec 8, 2020Visibility (wipers, defrost, mirrors). Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
• 10184798Nov 17, 2020Equipment, Engine cooling. Replace charge air hose between charge air cooler and turbocharger
• 11031594Oct 29, 2020Visibility (wipers, defrost, mirrors). This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs of litigation, and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold…
• 10179904Aug 28, 2020Electrical system. Implausible "service due" instrument cluster message, head unit pop-up, or Mmc message
• 10179966Jul 31, 2020Other or unknown, Equipment. Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
• 10172681Feb 19, 2020Electrical system. Event memory in the instrument cluster mileage readings intermittently inaccurate
• 10172683Feb 7, 2020Tires, Equipment. Information Label on Tire Sealant
• 10167785Oct 14, 2019Electrical system, Brakes, Equipment. G-Class Facelift 2018: Fault message "ABS, ESP inoperative, see operator's manual"
• 10164807Aug 19, 2019Steering. Assessment of actuating and operating noise from steering
• 10164811Aug 5, 2019Transmission and drivetrain. Throttle lift-off clunking noises at drive shafts of rear axle
• 10162631Jun 27, 2019Visibility (wipers, defrost, mirrors). Outside mirror folding out/in nonfunctional
• 10162198May 21, 2019Hybrid propulsion system. Electric range is reduced after brief period
• 10162179May 3, 2019Suspension. Check right and left torsion bar linkage, replace if necessary
• 10155127Feb 1, 2019Engine. Replace engine control unit
• 10152002Aug 24, 2018Seats. Noises from seat climate control/ seat ventilation
• 10151935Jul 11, 2018Visibility (wipers, defrost, mirrors), Electrical system. Broken sliding sunroof operating switch in the overhead control panel
• 10151945Jul 10, 2018Equipment. Audio 20: Symbols in the status line in the central display can overlap
• 10151934Jul 9, 2018Visibility (wipers, defrost, mirrors), Equipment, Body and structure. Cracking noises at doors in area of window frame
• 10144244Jun 1, 2018Steering. Height adjustment of electric steering column adjustment sticks at top end stop
• 10158372Oct 26, 2017Electrical system. Vehicle does not start, battery discharged.
• 10158321Oct 5, 2017Equipment, Exterior lighting. LED light on thermal cup holder in rear passenger compartment of BR 222 flickers
• 10158239Sep 19, 2017Interior lighting. Partial operation of interior ambient lighting
• 10135766Jan 13, 2017Transmission and drivetrain. Model series 166 NAG2 (VGS4, DAS3) OM642, initial engagement jerk in R
• 10205147Nov 14, 2016Engine cooling. Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
• 10205251Aug 17, 2016Electrical system. Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.
• 10205250Aug 11, 2016Electrical system. Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.
• 10205154Aug 5, 2016Other or unknown, Engine cooling. Gasket may settle causing a slight oil leak.
• 10166104Jul 10, 2014Seats. The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional
• 10165840Jul 10, 2014Transmission and drivetrain. The 1-2, 2-3 and/or 3-4 acceleration upshift can be uncomfortable when the transmission oil is cold.

← All problems reported for the 2018 Mercedes-Benz GLE 350