2016 Mercedes-Benz GLE350D Technical Service Bulletins

117 technical service bulletins (TSBs) are on record for the 2016 Mercedes-Benz GLE350D. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11007753Sep 10, 2024Exterior lighting. Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing…
• 11007790Sep 9, 2024Exterior lighting. Complaint Headlamps fogged or droplets forming. Cause Due to the housing cover with pressure compensation diaphragm, the headlamps are a "closed system". This means that the headlamps are protected against acid gases, dirt and exhaust gas. However, moisture can still enter from two sources. Through absorption and desorption (the commonest cause) or through permeation.
• 11007728Sep 9, 2024Transmission and drivetrain. Complaint To insure vehicle down time is kept at a minimum and all required information is available when case is escalated, as well as assist technicians with checks that may help lead in resolving issue without case creation. THIS LI IS NOT TO BE USED AS A REASON FOR CASE CREATION BUT AS A GUIDE IF A CASE IS NEEDED Cause There are, at times, additional steps workshops can do to help diagnose and rectify…
• 11006658Aug 10, 2024Electrical system. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218, 166, 292, 253, 231, and 190 platforms) vehicles with 6 and 8 cylinder gasoline engines, the software of the engine control unit may not meet current…
• 11008064Aug 9, 2024Engine, Electrical system. In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you that on certain Model Year 2011-2018 C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT vehicles with 6 and 8 cylinder gasoline engines, the software of the engine control unit may not meet current specifications. Under certain conditions, the catalyst heating might…
• 11005294Jul 23, 2024Exterior lighting. Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to…
• 11005344Jul 9, 2024Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G-TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G-TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been developed and integrated into XENTRY Diagnosis. This ensures an automated diagnosis process.
• 11005331Jul 9, 2024Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil quality of the transfer case over time Remedy Check initial quick test for faults in the following control units N45 - All-wheel drive (ARS) N127 - 'Drivetrain'…
• 10248162Dec 4, 2023Seats. Crease formation on genuine leather seat covers in vehicles with low mileage • Objects left on the seats for extended periods of time (pressure marks). • Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). • Light initial creases due to vehicle handling. • Light creases in the outer covers originating from the production process (missing finish). Heat treatment of…
• 11031736Sep 6, 2023Engine. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA ("MBUSA") is extending the coverage for the exhaust valve assembly on your vehicle as follows: Why the warranty extension?
• 10241790Aug 18, 2023Electrical system, Equipment. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re-commissioning of the control unit N112/9 - Control unit for telematics services (HERMES), which includes both a…
• 10232319Feb 13, 2023Engine cooling, Fuel system, Electrical system. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2016 E-Class, GL-Class, GLE-Class, GLK-Class, and ML-Class (166, 204, 212 platforms) vehicles, the coding of the control units for selective catalytic reduction (SCR) and fully integrated transmission control (VGS) do not correspond to the specifications as part of the “BlueTEC…
• 10227152Nov 15, 2022Engine cooling. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2013-2016 E/GLK/GLE/M-Class vehicles, the software for the water pump diagnostics may not correspond to current specifications. This issue has an extremely low rate of occurrence in the field and has no known emissions or fuel economy impact.
• 10219242Aug 25, 2022Engine cooling. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2012-2016 GLK-Class, E-Class, ML-Class, GLE-Class, and GL-Class (204, 212 and166 platforms) vehicles, an incorrect NOx sensor, Diesel Particulate Filter (DPF), Selective Catalytic Reduction (SCR) catalyst and/or Particulate Matter (PM) sensor may have been installed, which may not correspond…
• 10208744Feb 16, 2022Interior lighting. Complaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are not affected and remain fully functional. Cause Touchpad (A105) hardware Remedy The serial numbers of the potentially affected parts can be found in the attached list.
• 10206077Dec 8, 2021Engine cooling. "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
• 11031648Oct 5, 2021Engine. Mercedes-Benz USA, LLC will provide an Extended Modification Warranty for each vehicle that has received the Approved Emission Modification. The Extended Modification Warranty period shall be the greater of: (i) 10 years from the date of initial sale or 120,000 miles on the odometer, whichever occurs first; or (ii) 4 years or 48,000 miles from the date of installation of the Approved Emission Modification…
• 10205835Sep 16, 2021Other or unknown, Back-over prevention (rear camera), Body and structure. Model series 167 noise on B/C/D pillars.
• 10205819Aug 13, 2021Electronic stability control, Other or unknown. Important new emission service campaign information.
• 10205814Aug 11, 2021Fuel system. Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
• 10199774Jul 30, 2021Transmission and drivetrain. Launch NCU 2021070020- Perform SCN coding in powertrain control unit
• 10202531Jun 16, 2021Interior lighting. Touch pad: Search lighting does not dim or does not turn on.
• 10195220Apr 20, 2021Electrical system. For plug in hybrid and electric variants: Complaints about the electric range
• 10187793Jan 7, 2021Equipment, Electrical system. Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the…
• 10186144Dec 29, 2020Equipment. Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167
• 10184798Nov 17, 2020Equipment, Engine cooling. Replace charge air hose between charge air cooler and turbocharger
• 11031594Oct 29, 2020Visibility (wipers, defrost, mirrors). This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs of litigation, and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold…
• 10176670May 21, 2020Equipment. To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles.
• 10172683Feb 7, 2020Tires, Equipment. Information Label on Tire Sealant
• 10162198May 21, 2019Hybrid propulsion system. Electric range is reduced after brief period
• 10160622Apr 2, 2019Equipment. Audio 20: Apple CarPlay displays pixelated image
• 10152002Aug 24, 2018Seats. Noises from seat climate control/ seat ventilation
• 10151935Jul 11, 2018Visibility (wipers, defrost, mirrors), Electrical system. Broken sliding sunroof operating switch in the overhead control panel
• 10151945Jul 10, 2018Equipment. Audio 20: Symbols in the status line in the central display can overlap
• 10151934Jul 9, 2018Visibility (wipers, defrost, mirrors), Equipment, Body and structure. Cracking noises at doors in area of window frame
• 10144244Jun 1, 2018Steering. Height adjustment of electric steering column adjustment sticks at top end stop
• 10157098Aug 31, 2017Electrical system. Instrument cluster: HOLD indicator continues to be lit for a few seconds although the vehicle is moving
• 10157079Aug 17, 2017Steering. Correct Torque of Front Left and Right Torsion (Stabilizer) Bar Linkage Nut
• 10205247Aug 25, 2016Equipment. Traffic information service and posibly the voice control, nonfunctional after navigation software update.
• 10205251Aug 17, 2016Electrical system. Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.
• 10205250Aug 11, 2016Electrical system. Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.
• 10205154Aug 5, 2016Engine cooling, Other or unknown. Gasket may settle causing a slight oil leak.
• 10166104Jul 10, 2014Seats. The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional
• 10167519Mar 25, 2014Body and structure. Belt holder/ retaining tab on side paneling in trunk is broken
• 10167502Mar 21, 2014Suspension. ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at the rear axle is too low. (Veh. up to approx. 7/2012) P1C9C00: The oil pressure at the front axle is too low. (Current veh.) P1C9E00: The oil pressure at the rear axle is too low.
• 10167501Mar 20, 2014Suspension. Rumbling noises from the area of the front axle.
• 10167504Mar 14, 2014Transmission and drivetrain. Brake linings on rear axle exhibit differential wear
• 10167532Mar 10, 2014Equipment. A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are still available for ordering. With XENTRY DVD 03/2014 a new telematics DVD with part number A 166 827 21 00 is being shipped. This telematics DVD replaces the previous telematics…
• 10167521Mar 4, 2014Visibility (wipers, defrost, mirrors), Body and structure. Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.
• 10167525Mar 3, 2014Equipment. Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

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