2002 Mercedes-Benz ML320 Steering Problems
- Complaints
- 24about this part
- Share
- 27%of 88 total for the year
- Median mileage
- 82,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 24 complaints about the steering of the 2002 Mercedes-Benz ML320, 27% of the 88 complaints for this model year. Where a mileage was given, the median is 82,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was pulling away from the curb, steering wheel started making whining noises and harder to turn. I continued on city streets then to a freeway where my car began to overheat. I pulled over at a gas station opened the hood and could see fluid all over right lower driver side. It seemed to be coming from a hose by the power steering cap and the right side of the radiator. Under the car same spot right passenger side I could see power steering and radiator coolant leaking from that area.”
NHTSA complaint #10966233, filed 2017-03, 200,000 miles“I bought this car yesterday from an individual off craigslist and the power steering has gone out 5 times. So far only at very low speeds, but I have looked online and seen numbers complaints with power steering failure at faster speeds too. Very unsettling. There were a couple of recalls regarding the clamps and hoses, but upon research I found that y car has no open campaigns. I guess that means they fixed the problem. There is an obvious problem still and I need it fixed or I need a new car. This is not safe.”
NHTSA complaint #10660267, filed 2014-11, 143,340 miles“While driving on the highway at 60mph the vehicle started shaking violently. The brakes started engaging on their own pulling the car to the left and right and nearly bringing the car to a sudden stop. It took a lot of effort to keep the vehicle from pulling into the other lanes and causing an accident. The bas/esp light came on the dash and has stayed on now. This all lasted for about 10 seconds. I was in the 3rd lane of a 4 lane highway during moderate traffic. I was almost rear ended by two different vehicles. …”
NHTSA complaint #10587996, filed 2014-05, 149,000 miles“I have a 2002 mercedes benz (mb) ML320. The power steering fluid was depleting all the time from a leakage between the power steering pump and the hose. I took the vehicle to an mb dealership in georgetown, tx (garlyn shelton mercedes benz dealership). The repair was under recall, but the dealership still charged me $214.16. I told them the repair was for a recall, but they would not let me take my car without payment, so I paid them to have my car back. However, I'd like NHTSA to compel them or mercedes benz to refund me back my $214.16. …”
NHTSA complaint #10264322, filed 2009-04, 62,000 miles“My power steering went out after making a slow, 180 degree turn when exiting a car wash--I was turning into the street when I noticed it. I was told the vehicle had been recalled to replace the power steering part. I never received a recall notice (that I can remember) and I have had the car in for service and this was not pointed out. The situation could have cause an accident if there had been traffic coming in either lane. I had three kids in the car with me.”
NHTSA complaint #10016473, filed 2003-04, 19,475 milesRelated service bulletins
- 10052151Apr 24, 2013Xentry (mercedes): rattling noise coming from the area of the steering column tube system, when driving over rough road and when accelerating or braking, there would be cracking…
- 10051989Feb 15, 2013Mercedes: see document search button for owner letter. The lower power steering hose and clamp should be replace, under extended warranty, due to power steering leakage from…
- 10044181Mar 12, 2012Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. No model years given. Also included models 168 and 172.
- 10020460Dec 4, 2008Play in the rack and pinion steering system. Models 203, 209, 210, 211, 215, 220, 230. Mercedes benz. *kb updated 5/13/09.
- 10028645Dec 2, 2008Mercedes: chrome plating peeling on decorative caps on the steering wheel spokes, this is due to less than optimal adhesion between chrome plating and base material. Models 164…
- 10025648Apr 22, 2008Rattling/thumping noise on rough roads and/or knocking noise when moving steering in both directions on all model 164 and 251 vehicles. Model years unknown.
- 10019967Apr 26, 2006Flow noises from area of power steering pump and/or foaming of power steering oil in reservoir. On mercedes benz ml and r class models.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2008 | 3 | 14% |
| 2007 | 1 | 6% |
| 2005 | 1 | 20% |
| 2003 | 6 | 27% |
| 2002 | 24 | 27% |
| 2001 | 25 | 18% |
| 2000 | 45 | 27% |
| 1999 | 29 | 23% |
| 1998 | 6 | 5% |
Other parts of the 2002 Mercedes-Benz ML320
25 complaintsElectrical system
19 complaintsVehicle speed control
11 complaintsElectronic stability control
10 complaintsExterior lighting
6 complaintsEngine cooling
5 complaintsSeats
5 complaintsSuspension
5 complaintsOther or unknown
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsEngine
3 complaintsWheels
3 complaints
← All problems reported for the 2002 Mercedes-Benz ML320
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology