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SteeringPart report

2002 Mercedes-Benz ML320 Steering Problems

Complaints
24about this part
Share
27%of 88 total for the year
Median mileage
82,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 24 complaints about the steering of the 2002 Mercedes-Benz ML320, 27% of the 88 complaints for this model year. Where a mileage was given, the median is 82,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was pulling away from the curb, steering wheel started making whining noises and harder to turn. I continued on city streets then to a freeway where my car began to overheat. I pulled over at a gas station opened the hood and could see fluid all over right lower driver side. It seemed to be coming from a hose by the power steering cap and the right side of the radiator. Under the car same spot right passenger side I could see power steering and radiator coolant leaking from that area.”

NHTSA complaint #10966233, filed 2017-03, 200,000 miles

“I bought this car yesterday from an individual off craigslist and the power steering has gone out 5 times. So far only at very low speeds, but I have looked online and seen numbers complaints with power steering failure at faster speeds too. Very unsettling. There were a couple of recalls regarding the clamps and hoses, but upon research I found that y car has no open campaigns. I guess that means they fixed the problem. There is an obvious problem still and I need it fixed or I need a new car. This is not safe.”

NHTSA complaint #10660267, filed 2014-11, 143,340 miles

“While driving on the highway at 60mph the vehicle started shaking violently. The brakes started engaging on their own pulling the car to the left and right and nearly bringing the car to a sudden stop. It took a lot of effort to keep the vehicle from pulling into the other lanes and causing an accident. The bas/esp light came on the dash and has stayed on now. This all lasted for about 10 seconds. I was in the 3rd lane of a 4 lane highway during moderate traffic. I was almost rear ended by two different vehicles. …”

NHTSA complaint #10587996, filed 2014-05, 149,000 miles

“I have a 2002 mercedes benz (mb) ML320. The power steering fluid was depleting all the time from a leakage between the power steering pump and the hose. I took the vehicle to an mb dealership in georgetown, tx (garlyn shelton mercedes benz dealership). The repair was under recall, but the dealership still charged me $214.16. I told them the repair was for a recall, but they would not let me take my car without payment, so I paid them to have my car back. However, I'd like NHTSA to compel them or mercedes benz to refund me back my $214.16. …”

NHTSA complaint #10264322, filed 2009-04, 62,000 miles

“My power steering went out after making a slow, 180 degree turn when exiting a car wash--I was turning into the street when I noticed it. I was told the vehicle had been recalled to replace the power steering part. I never received a recall notice (that I can remember) and I have had the car in for service and this was not pointed out. The situation could have cause an accident if there had been traffic coming in either lane. I had three kids in the car with me.”

NHTSA complaint #10016473, filed 2003-04, 19,475 miles

Related service bulletins

Steering: other model years

YearComplaintsShare of year
2008314%
200716%
2005120%
2003627%
20022427%
20012518%
20004527%
19992923%
199865%

Other parts of the 2002 Mercedes-Benz ML320

Brakes
25 complaints
Electrical system
19 complaints
Vehicle speed control
11 complaints
Electronic stability control
10 complaints
Exterior lighting
6 complaints
Engine cooling
5 complaints
Seats
5 complaints
Suspension
5 complaints
Other or unknown
4 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Engine
3 complaints
Wheels
3 complaints

← All problems reported for the 2002 Mercedes-Benz ML320

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology