2009 Mercedes-Benz ML350 Air bags Problems
- Complaints
- 40about this part
- Share
- 43%of 93 total for the year
- Median mileage
- 80,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 40 complaints about the air bags of the 2009 Mercedes-Benz ML350, 43% of the 93 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Takata recall. I have scheduled an appointment to replace the airbag infiltrator since I received a letter in the mail that the part is available. The dealer has tried several times to contact the manufacturer and the part is on back order. It is a safety concern for me and my wife and has been causing worries and a concern to drive the car on a daily basis with a child one year old going back and fourth to school and day care. …”
NHTSA complaint #11093858, filed 2018-05, 78,000 miles“Takata recall. I am currently living 79 miles from my job and I need to trade in my car. Because of the takata airbags I cannot get the full value for my car nor will some car dealership take the car. After running a car fax my care value is reduced by $4000 dollars.”
NHTSA complaint #11041691, filed 2017-10, 101 miles“Takata recall. I have been corresponding with the local dealer (fresno california) and the national office since I received the notice in may 2016. We have been very reluctant to drive the car for fear of serious injury or death as stated in the notice. When I call the local dealer, they say we have to go to headquarters and deny any responsibility--very unhelpful. Also note that this car experienced a faulty airbag deployment about 2 years ago (before the recall) and mercedes fixed the problem at no charge. …”
NHTSA complaint #10948592, filed 2017-01, 40,000 miles“The manufacturer of the airbag has filed a bankruptcy claim and we have no resolution to fix this airbag ever. The car now is unsellable as its a deathtrap and no one will buy it and no dealer really wants to take it back so im stuck with this car and need to get it replaced. We need a serious remedy not only from takata but from the vehicle manufacturer that purchased these airbags without further testing. I demand a vehicle replacement or a complete buy out of the car so I can be free of this contract and be able to purchase a new vehicle that is safe for my family and myself.”
NHTSA complaint #11055619, filed 2017-12, 80,000 miles“Takata recall. Received letter from dealer to say that they now have information as to the recall of the driver side airbag but haven't heard anything since. Its been nearly a year. I called dealer who says that its just that the bag inflates too fast and is not a big deal, but he is wrong about the defect. The defect is that the bag produces shrapnel when inflated that can and has caused deaths of drivers.”
NHTSA complaint #10903031, filed 2016-09, 120,000 milesRelated recalls
- 16V081000Feb 11, 2016Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet…Covers: Mercedes-Benz ML350 2009–2011, C350 2006–2011, C300 2008–2011 +22 more
Related service bulletins
- 10235996Feb 26, 2016Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing…
- 10235978Feb 11, 2016Recall Campaign announcement for Takata driver airbags.
- 10034306Jun 11, 2010Mercedes: airbag durability and reliability. Air bag srs control module (n2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. With 164…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2015 | 3 | 6% |
| 2014 | 4 | 6% |
| 2013 | 3 | 5% |
| 2012 | 2 | 3% |
| 2011 | 59 | 53% |
| 2010 | 67 | 66% |
| 2009 | 40 | 43% |
| 2008 | 3 | 4% |
| 2007 | 2 | 2% |
| 2006 | 9 | 5% |
| 2004 | 5 | 14% |
Other parts of the 2009 Mercedes-Benz ML350
18 complaintsElectrical system
17 complaintsBrakes
6 complaintsExterior lighting
5 complaintsFuel system
5 complaintsBody and structure
5 complaintsOther or unknown
2 complaintsSeats
1 complaintsSteering
1 complaintsSuspension
1 complaintsTransmission and drivetrain
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2009 Mercedes-Benz ML350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology