2010 Mercedes-Benz S550 Suspension Problems
- Complaints
- 6about this part
- Share
- 38%of 16 total for the year
- Median mileage
- 82,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the suspension of the 2010 Mercedes-Benz S550, 38% of the 16 complaints for this model year. Where a mileage was given, the median is 82,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My S550 when driving would suddenly give a malfunction signal. I took it to the dealer, service replaced the 2 front struts. Now the call will give a signal, red letters, do not move car and the entire strut system will stop working and the car body is virtually sitting atop the tires. This after replacing the 2 front struts! The dealership seems to be at a loss and I can't even get them to return my calls. I don't think it is a strut problem but a computer glitch. I don't think it was necessary to pay for the strut replacement. I would like my car fixed or a refund.”
NHTSA complaint #10819818, filed 2016-01, 139,000 miles“Wife driving 45 MPH on 4 lane hwwy right front of car falls down on tire pulled off road soon as possibile right front air strut failed ruined tire damaged fender luckly only 45 MPH not 80 MPH on I-75 interstate or 130 MPH on autobon in germany or somebody could have been dead”
NHTSA complaint #10899798, filed 2016-08, 90,000 miles“Purchased a certified preowned mercedes benz s5550 4 matic. Complete steering failure occurred an hour after purchase (after 20 miles of driving). The car's steering wheel was spinning freely, and no control over the front wheels was possible while in motion. Vehicle had to be recovered by the dealer.”
NHTSA complaint #10554582, filed 2013-12, 52,000 miles“When steering wheel is released even for a few seconds, vehicle pulls hard to the right and will put you in the ditch if you are not paying attention. The vehicle should track straight when the steering wheel is released.”
NHTSA complaint #10388688, filed 2011-03, 332 miles“The contact owns a 2010 Mercedes-Benz S550. The contact stated that the vehicle was driven the night before and parked in the garage. The following morning, the passenger side suspension had fallen to the ground. The vehicle was towed to the dealer (Mercedes-Benz of the woodlands, 16917 interstate 45 south, woodland texas 77385) where it was diagnosed that the suspension had to be re-calibrated. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.”
NHTSA complaint #11090495, filed 2018-04, 82,000 milesRelated service bulletins
- 10166991Jan 31, 2014Creaking noises from the area of the air suspension strut on the front axle when driving over bumps with the steering turned. Topic only reported from outer wheel until now.
- 10038024Feb 2, 2011Mercedes-benz: there are defective connecting cables that are draining the airmatic compressor causing the airmatic light to come on.
- 10037408Nov 19, 2010Mercedes-benz: shock absorber procedure.
- 10034568Feb 18, 2010Mercedes benz (xentry): grunting/creaking noise from rear compartment when driving over road undulations. Corrosion in the foot joint of one of the rear air suspension struts.
- 10034564Nov 16, 2009Mercedes (xentry): airmatic service required on display. Fault code 5283 and/or 5288 in airmatic control unit. The das guided tests for compressor and leak tightness of the…
- 10032727Sep 17, 2009Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260…
Suspension: other model years
Other parts of the 2010 Mercedes-Benz S550
5 complaintsSteering
5 complaintsAir bags
1 complaintsElectronic stability control
1 complaintsOther or unknown
1 complaintsBody and structure
1 complaintsTires
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2010 Mercedes-Benz S550
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology