2000 Mercury Cougar Visibility (wipers, defrost, mirrors) Problems

“Sun roof broken on my 2000 Mercury Cougar 1) there was no warning leading up to it breaking. 2) I was opening the sun roof and then a loud pop noise and it wouldn't move. Ford used plastic rails for the sun roof and they can't support it. They later corrected the newer model cougars with metal rails but they want me to pay almost $1,000 to let them fix it. 3) it is still broken. I payed more for the sun roof in the first place. They should fix it for free.”

“2000 Mercury Cougar with 76,000 miles on it and the sunroof has failed completely. Took the car back to don thompson lincoln Mercury and they made me aware that the sunroof was built with a plastic rail to open it, this plastic is to weak for the metal roof it holds and cannot sustain the weight. It was mentioned this has been a common problem, and the price too fix it was $1300 just for the parts. After contacting fod directly they told me nothing could be done because the warranty was no longer in effect, and they apologized for me being stuck with this. …”

“My year 2000 Mercury Cougar just reached 70,000 miles last week. I went to open my sunroof yesterday and heard a loud cracking noise after pressing the button. The rear end of the sunroof was ajar and the sunroof motor was still in working condition but I could not get the roof to close all of the way. I took it to a private auto repair shop where they took the sunroof apart and found a piece of cracked plastic on the driver's side. They got the roof to close as best as they could, however it still remains ajar and runs the risk of leaking. …”

“I purchased my vehicle new, in 2000. In 2002, after driving the vehicle a total of 38,000 miles, the sunroof assembly broke and needed to be replaced. The dealership I bought the car from covered the work under my extended service plan. Just the other day, while driving my car, the sunroof assembly broke again. This time though, the sunroof detached from my vehicle. Thankfully, I was driving on a road that had little to no other traffic. Had I been driving the vehicle to work during rush hour, the sunroof would have most surely caused an accident. …”

“Power windows didn't work as fast, and eventually the car wouldn't start. The same thing happened not two months later. It took eight days to fix the alternator, which had been repaired by that same dealer before and only took 2 days. The day I got it out of the shop the sunroof broke. And then on march 29, on my way to work in the morning, as I was exiting the ramp onto the highway the rpms shot way up and the car lurched a few times before finally dying. I pulled over to the side of the road and called a wrecker. …”