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Visibility (wipers, defrost, mirrors)Part report

2002 Mercury Cougar Visibility (wipers, defrost, mirrors) Problems

Complaints
6about this part
Share
6%of 95 total for the year
Median mileage
59,704miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the visibility of the 2002 Mercury Cougar, 6% of the 95 complaints for this model year. Where a mileage was given, the median is 59,704 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I have a 2002 Cougar with 60k miles and I've already replaced the fuel pump,power steering pump, and now the heater core is clogged. Although lincoln/Mercury is the only one to work on the car, the warranty wont cover a clog. They will cover a leak...but not a clogg. How asinine is that? Fidelity warranty service is a joke!”

NHTSA complaint #10095615, filed 2004-10, 60,000 miles

“Purchased vehicle january 2003. In march and may took car to dealership for driver side window leak. Seal replaced both times. In july took vehicle to dealership for window leaks to both driver and passenger sides. They replaced both seal trim piece, retainer assy. Side rails and sealed with silicone. Car is still leaking on both sides.”

NHTSA complaint #10033165, filed 2003-08, 800 miles

“Dt: contact stated the heater blower disconnected from underneath the dashboard. The dealer said the blower moved from the attachment grooves, causing it to disconnect. The service dealer reconnected the blower. This corrected the problem.”

NHTSA complaint #10141310, filed 2005-10, 59,407 miles

“The contact owns a 2002 Mercury Cougar. The clip on the driver's side of the sun roof failed and prevents the sun roof from closing properly. The contact researched the issue and found that it was a very common failure. She called the dealer and was informed that the failure was common and she would be responsible for the repairs. The contact believes a recall should be issued. The current and failure mileages were 99,000.”

NHTSA complaint #10269276, filed 2009-05, 99,000 miles

“The contact owns a 2002 Mercury Cougar. The contact opened her sunroof and the lift on the passenger side did not open. The contact informed the dealer and they stated that she would have to have the liner and motor repaired. After researching the problem she has found several consumers that has experienced the same failure. The manufacturer was not contacted as of yet. The vehicle had not been repaired. The approximate failure mileage was 141000 and the approximate current mileage was 144500.”

NHTSA complaint #10317761, filed 2010-03, 141,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
200266%
200179%
2000189%
19995211%
199734%
199658%
199555%
199475%
199321%
199233%
199168%
199045%
198922%
198847%
198726%
198618%
198416%

Other parts of the 2002 Mercury Cougar

Fuel system
49 complaints
Engine cooling
11 complaints
Transmission and drivetrain
10 complaints
Engine
9 complaints
Air bags
7 complaints
Electrical system
4 complaints
Vehicle speed control
4 complaints
Other or unknown
3 complaints
Seat belts
3 complaints
Steering
3 complaints
Suspension
3 complaints
Brakes
2 complaints

← All problems reported for the 2002 Mercury Cougar

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology