2004 Mercury Marquis Exterior lighting Problems
- Complaints
- 7about this part
- Share
- 58%of 12 total for the year
- Median mileage
- 76,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the exterior lighting of the 2004 Mercury Marquis, 58% of the 12 complaints for this model year. Where a mileage was given, the median is 76,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This Mercury along with countless others has the headlights go out as you drive down the road. If this is not a safety issue I don't know what is. I have to pull off the road and wait till they come back on. I called my lincoln dealer and they said it was $107/hour to diagnose the problem. If it is the lighting control module as it rumored to be the bad part, the cost is another $800. I think this should be a safety recall before people are killed.”
NHTSA complaint #10582826, filed 2014-04, 82,000 miles“2004 grand Marquis ls, while driving at night the headlights would turn off on there own then come back on 5-10 minutes later then shut off again a short while later. My headlights are normally positioned in the auto lamp mode, it was no help to turn light off and try in the manual mode they just came back on when it felt like it. In side dash lights and outside parking/driving lights worked normally, emergency flashers worked normally. In the latest occurrence (12/17/2013) my headlights went out 5 times in a 13.5 mile drive home . This is a very dangerous and should be looked into at once.”
NHTSA complaint #10556497, filed 2013-12, 45,550 miles“Headlights go off without warning at various times including after dark and at various speeds. They come on again without warning and without control from the operator. No manipulation of the light controls appears to help or impact this random action.”
NHTSA complaint #10722750, filed 2015-06, 60,000 miles“The contact owns a 2004 Mercury grand Marquis. While driving 30 MPH and attempting to turn the headlights on, both headlights failed. The contact received notification of NHTSA campaign number: 15v861000 (exterior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000. Parts distribution disconnect. Updated 10/13/16 updated 08/15/2017”
NHTSA complaint #10895316, filed 2016-08, 145,200 miles“The contact owns a 2004 Mercury Marquis. The contact stated that while driving approximately 55 MPH, the headlights suddenly became inoperative. The bright headlights were activated in order to continue driving. The vehicle was taken to an independent mechanic and three authorized dealers for the same defect. The contact was advised that the processor lig would need to be replaced however, the part was not in stock. The manufacturer was notified of the problem. The approximate failure mileage was 70,000. Updated 6/14/13 updated 07/17/2013”
NHTSA complaint #10507467, filed 2013-04, 70,000 milesExterior lighting: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2004 | 7 | 58% |
| 2003 | 8 | 24% |
| 2000 | 2 | 9% |
| 1999 | 1 | 4% |
| 1998 | 3 | 10% |
| 1997 | 2 | 4% |
| 1996 | 2 | 6% |
| 1994 | 2 | 7% |
| 1993 | 1 | 4% |
| 1992 | 3 | 13% |
| 1988 | 2 | 22% |
| 1984 | 1 | 10% |
Other parts of the 2004 Mercury Marquis
← All problems reported for the 2004 Mercury Marquis
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology